Île de la Lagune
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Hotel Details
Location
Saint-Cyprien
France, Europe
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Expert Review: Île de la Lagune
Île de la Lagune, a distinguished Michelin Key Selected property in Saint-Cyprien, France, offers a luxurious and serene escape on its private island setting. Guests consistently praise its tranquil atmosphere, high-quality amenities, and exceptional service.
1. Overall Rating & Sentiment
The general consensus for Île de la Lagune is overwhelmingly positive, reflecting a high level of guest satisfaction. It holds an "Excellent" rating of 8.9 out of 10 from over 600 reviews on Booking.com, with high scores for staff (9.3), cleanliness (9.3), comfort (9.4), and location (9.2). Hotels.com also rates it "Merveilleux" with 9.2 out of 10 from 140 reviews. Guests describe it as a "luxury private island hotel" that successfully merges boutique charm with upscale facilities and attentive service.
2. Key Highlights
Guests are particularly enchanted by the hotel's unique private island location, offering a tranquil "cocoon enveloped by the Mediterranean and the Pyrenees". The Thalasso & Spa facilities are a significant draw, often described as "fantastic" and "excellent". The year-round heated rooftop seawater pool, providing panoramic views over the lagoon, is a frequently highlighted amenity. The presence of a Michelin-starred gourmet restaurant is another key attraction, alongside attentive and welcoming staff. The lush tropical gardens and spacious accommodations also contribute to the luxurious experience.
3. Room Quality
The hotel features 37 well-appointed rooms, suites, and villas. Rooms in the main building are decorated in a modernist-inspired Mediterranean maritime style, reminiscent of 1950s cruise liners, with polished wood, brushed metal, and a color scheme of white, grey, and splashes of red and yellow. Suites in the Newport Pavilion draw inspiration from the Hamptons, featuring dark wood and light colors.
Guests consistently find the rooms spacious and comfortable, often highlighting the "extremely comfortable bedding". Modern amenities include iPad and iPhone docks and Nespresso machines. Bathrooms are well-equipped with full-size tubs and walk-in showers, complemented by Carita toiletries and thick, fluffy bathrobes. A notable feature is that all rooms boast a small terrace with views overlooking the lagoon.
4. Dining Experience
Île de la Lagune offers two distinct dining experiences. L'Almandin is the hotel's Michelin-starred gourmet restaurant, celebrated for its refined Mediterranean cuisine that emphasizes regional seafood and local produce, expertly prepared by Chef Frédéric Bacquié. Diners can enjoy an exceptional gastronomic experience facing the sunset and under the stars. The restaurant's philosophy has remained centered on gastronomy for over 30 years, sourcing vegetables, fruits, fish, and meat from the surrounding area.
For a more relaxed setting, L'Aquarama is a chic Italian bistro located by the poolside, serving al fresco light lunches. Breakfast is consistently praised, with guests noting a "fabulous breakfast buffet" offering "enough variety and crispy fresh bread".
5. Service & Staff
The service and staff at Île de la Lagune receive high commendations. Reviews frequently highlight the staff as "kind, helpful and welcoming". Guests appreciate the attentiveness and friendliness of the team, with comments like "Everybody was helping with a smiling face" and "Staff attentive and friendly". The staff's professionalism and willingness to assist contribute significantly to the overall positive guest experience.
6. Location & Accessibility
The hotel's location is a major highlight, situated on a private island within the lagoon of Saint-Cyprien. This provides a secluded and tranquil environment, yet it remains easily accessible via a short bridge from the mainland. The setting offers picturesque views of both the Mediterranean Sea and the Pyrenees mountains.
Île de la Lagune is conveniently located approximately 0.9 miles from Saint-Cyprien-Plage and is just minutes from Perpignan and the Spanish border. It offers a private beach area. The hotel provides free parking, with electric charging stations available at an extra cost. The property is also equipped with accessibility features for guests with reduced mobility. Nearby attractions include Aqualand St Cyprien and Golf de Saint-Cyprien.
7. Value & Pricing
While Île de la Lagune is a luxury property, many guests find the experience to be worth the cost. Prices can start from around $219 or €184 per night, with some suites potentially reaching €315 or more. Booking.com gives the hotel a "Value for money" score of 8.5 out of 10, suggesting that most guests feel they receive good value for the upscale experience provided.
8. Common Complaints
While overall reviews are highly positive, a few isolated criticisms have been noted. One guest reported an issue with being forgotten for a welcome drink upon arrival and experiencing a delay in room access. This same guest also mentioned finding a spider in their room and issues with an outdated room service QR code leading to unavailable dishes. However, these appear to be infrequent occurrences and do not reflect the vast majority of guest feedback, which consistently praises the hotel's high standards.
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