Jaz in the City Vienna
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Hotel Details
Location
Jaz in the City Vienna · Vienna, Austria
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Expert Review: Jaz in the City Vienna
Jaz in the City Vienna, a Michelin Key Selected property, offers a vibrant and modern hotel experience in the heart of Austria's capital, blending music-themed design with contemporary hospitality.
1. Overall Rating & Sentiment
The general consensus for Jaz in the City Vienna is overwhelmingly positive, with an average guest rating often cited around 8.9 to 9.0 out of 10. Guests frequently describe their stays as "exceptional" and "wonderful," with a high percentage (88.9%) recommending the hotel. The hotel is praised for its "modern hotel, young atmosphere" and unique "music/jazz/vinyl theme".
2. Key Highlights
Guests consistently laud the hotel's distinctive music-themed design and vibrant atmosphere, the superb location, the friendly and helpful staff, and the outstanding rooftop bar, Mariatrink, which offers panoramic city views and often features live music or a DJ. The in-room record players, with guests able to borrow records from the front desk, are a particularly beloved and unique amenity. Other appreciated facilities include a 24-hour fitness center and a sauna.
3. Room Quality
Jaz in the City Vienna boasts 163 well-appointed rooms, including "In-Tune Rooms," "Bassline Rooms," "Offbeat Lofts," and "Backbeat Suites". Rooms are characterized by their modern, music-themed design and offer comfort with large, comfortable beds and good pillows. Amenities include air conditioning, free Wi-Fi, private bathrooms with rain showers, coffee/tea makers, refrigerators, and soundproofing for a pleasant stay. Some guests highlight the spaciousness of the rooms and the clean, well-thought-out layout.
4. Dining Experience
The hotel's dining options include Rhythms Bar & Kitchen, an on-site restaurant serving creative "Japas" (Jazzy Tapas) dishes for brunch, lunch, and dinner in a stylish setting. Breakfast is frequently singled out as being of high quality and decent, with a buffet option available for an extra charge. Room service is also offered, featuring a range of local and international favorites. The Mariatrink rooftop bar is a major attraction, renowned for its vibrant social scene, cocktails, and views.
5. Service & Staff
The service and staff at Jaz in the City Vienna receive exceptionally high praise, with a staff performance rating of 9.2 to 9.4. Guests consistently describe the staff as "friendly," "helpful," "welcoming," and "patient". From the front desk to the rooftop bar, the team contributes significantly to the positive guest experience, making visitors feel "right at home".
6. Location & Accessibility
The hotel enjoys an "excellent" and "unbeatable" central location in Vienna, rated around 8.9 to 9.3 for its convenience. Situated between the vibrant Naschmarkt and the shopping streets of the 7th district, it offers a perfect balance of central convenience and quiet refuge on a side street. Many key attractions, such as the Leopold Museum (8-minute walk), Natural History Museum (0.7 mi), Kunsthistorisches Museum of Art History (450 meters), and Vienna State Opera (16-minute walk), are within walking distance. Public transportation is also easily accessible, with Neubaugasse U-Bahn and Kettenbrückengasse U-Bahn stations just a 5-minute walk away. The hotel is approximately 19-22 km from Vienna International Airport.
7. Value & Pricing
Jaz in the City Vienna is considered to offer excellent value for money, often rated around 8.7. With an average price per room around $171, it often presents a more affordable option compared to the average hotel room price in Vienna ($185), without compromising on quality or comfort. Guests appreciate getting "so much for what you pay". Room prices can start from approximately €124.
8. Common Complaints
While overall sentiment is positive, some recurring criticisms relate to specific design choices in the rooms. These include the "clear-glass shower stall that does not have any modesty coverage" and an "extraordinarily high bed" that some guests found inconvenient. Some guests also noted a lack of side tables in the rooms. While the rooftop bar is a highlight, its vibrant social scene and live music can lead to noise disturbances for guests on upper floors seeking tranquility. Additionally, some minor issues with the condition of borrowed vinyl records have been reported.
Sources
Google Reviews
1,360 reviews
Recent Guest Reviews
Mick Chandler
Brilliant hotel with the coolest staff. The rooftop bar is well run. The drinks served were well mixed to the correct ratios (Aperol Spritz) quite unusual in our experience. Breakfast was very nice and we can definitely recommend the omelettes cooked to order. There is a vinyl record collection by the reception which is stocked with a few classics. A record player is in the room to play these. I h...
Vivianne
What was good: 1. The hotel is located in a quiet and peaceful area. 2. Spacious and comfortable rooms for two. 3. An excellent breakfast — outstanding value at €19 per person if booked a day in advance. 4. The bed, pillows, and linens were exceptionally comfortable. 5. The design is interesting, modern, and has a fresh, youthful feel. Maintenance could be improved: 1. By the end of the day, the ...
Alma Muka
The hotel was really nice! The rooms were clean and comfortable, although a bit dim. What we really liked and appreciated was the professionalism of the receptionists. They were quick to respond and always ready to help with everything. Compliments to them, and thank you for such a pleasant stay. We would definitely come back!
Anna Miškovicová
We liked a lot staying in this hotel. Rooms were spacious, light full and cozy. In the room you have vinyl players and it gives extra cozy atmosphere. The staff were pleasant and polite. Dog friendly hotel.
Sunny Simantov
I enjoyed my three nights stay at the hotel. The location is fantastic, surrounded by bars and restaurants, a few minutes walk from two metro stations and Mariahilfer Straße. The room was convenient. Too bad the casting didn't work well on the TV, but this is more or less my only complaint about the room. Service was kind. There is a rooftop bar which is nice.
Alan Smith
The Jaz has an energetic vibe based on the millennial and gen Z leanings. The building is modern, artfully decorated and playful with its use of music icons and modern vintage. The room is well appointed in minimalist fashion, but a little confusing with various light switches, exterior blinds that open and close on their own. No lotion in the room or fan in the toilet. The bed was very comfortabl...
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