Hotel Vier Jahreszeiten Kempinski
One Michelin Key
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Hotel Details
Price Range
$$
~$872/night
Location
Hotel Vier Jahreszeiten Kempinski · Munich, Germany
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Key Highlights
- ✓Service & Staff: The staff's friendliness, professionalism, and attentiveness are repeatedly highlighted as exceptional, with concierges like Maarten specifically recognized for their helpfulness.
Expert Review: Hotel Vier Jahreszeiten Kempinski
Hotel Vier Jahreszeiten Kempinski, Munich, stands as a Michelin Key One-Keys property, widely acclaimed for its blend of traditional Bavarian elegance and modern luxury. Situated in the heart of Munich, it consistently receives high praise from guests for its prime location, exceptional service, and sophisticated amenities.
Overall Rating & Sentiment
The general consensus among guests is overwhelmingly positive, with the hotel often described as "exceptional" and a highlight of visits to Munich. It holds a "Very Good" rating, with an average score of 8.5 out of 10 from over 1,896 reviews. Specific aspects like location (9.6), cleanliness (9.0), comfort (9.1), and staff (8.9) consistently receive high marks. Many guests express a strong desire to return, calling it a "dreamy place for all travelers who like luxury and value high quality service".
Key Highlights
Guests frequently laud several aspects of the Hotel Vier Jahreszeiten Kempinski.
- Location: Its central position on Maximilianstrasse is a significant draw, placing guests amidst high-end retail, cultural sites, and key attractions.
- Service & Staff: The staff's friendliness, professionalism, and attentiveness are repeatedly highlighted as exceptional, with concierges like Maarten specifically recognized for their helpfulness.
- Design & Ambiance: The hotel's classic German architecture and freshly renovated interiors, boasting warm-toned elegance, create a luxurious and inviting atmosphere. The lively lobby, often described as a "living room," is a popular spot for guests to relax and people-watch.
- Amenities: The lavish spa complex, featuring a glass-enclosed rooftop pool, well-equipped fitness center, and sauna, is a standout feature emphasizing a dedication to quality of life. The "amazing Cigar Lounge" also receives specific mention.
- Breakfast: The sumptuous breakfast buffet is frequently cited as one of the best experiences, offering a wide selection and even self-serve champagne.
Room Quality
The hotel offers 230 rooms and 65 suites, which are elegantly designed and combine classic and modern decor. Rooms are air-conditioned and feature flat-screen TVs, mini-bars, bathrobes, slippers, and complimentary toiletries, often by Salvatore Ferragamo. Guests consistently praise the comfort of the beds and the quality of the bathrooms, which are often bright, modern, and include large rain shower heads and Toto bidet seats with excellent water pressure. Thoughtful amenities like electric outlets and USB ports on both sides of the bed, work desks with ergonomic chairs, and spacious wardrobes are also noted. Some rooms also offer balconies or terraces. While some guests found standard rooms smaller than expected, especially those with rooftop terraces, the overall comfort and modern outfitting are highly regarded.
Dining Experience
The Hotel Vier Jahreszeiten Kempinski offers a notable culinary experience.
- Schwarzreiter Tagesbar & Restaurant: Culinary highlights inspired by Bavarian cuisine are served at the Schwarzreiter Tagesbar and the fine dining Schwarzreiter Restaurant. The fine-dining restaurant is particularly lauded.
- Breakfast: The breakfast buffet served at the Schwarzreiter Tagesbar is frequently described as "ultra breakfast," "sumptuous," and "one of the best in the world". It offers a wide variety of options, including made-to-order eggs, waffles, pancakes, fresh fruits, cold cuts (including zwiebelmettwurst), Arabic mezze, and, impressively, self-serve champagne.
- Jahreszeiten Bar: The elegant Jahreszeiten Bar provides a wide selection of cocktails and fine wines for guests to enjoy. The lobby bar is also a popular and lively spot for drinks and afternoon tea.
Service & Staff
The service at Hotel Vier Jahreszeiten Kempinski consistently receives glowing reviews. Guests frequently highlight the staff as "friendly," "professional," "attentive," and "phenomenal". The concierge team, in particular, has a stellar reputation for proficiency and punctuality, assisting with everything from Bayern Munich tickets to personalized room decorations for special occasions. The "Lady in Red" service, a Kempinski signature, is also appreciated for personalized assistance upon arrival. Instances of staff going "above and beyond expectations" and making guests "feel like family" are commonly reported.
Location & Accessibility
The hotel boasts an unbeatable central location on Maximilianstrasse, a renowned street for high-end shopping (featuring boutiques like Chanel, Gucci, and Louis Vuitton). This prime spot places guests within easy walking distance of major Munich attractions, including Marienplatz, the Bavarian State Opera, the Hofbräuhaus, and the picturesque Hofgarten park. Public transport is also readily accessible, with the Lehel underground station and Marienplatz train station nearby.
Value & Pricing
Hotel Vier Jahreszeiten Kempinski is considered a luxury property and is priced accordingly, often at the higher end of Munich's hotel market. While a standard room with breakfast can be around 450 euros, prices for a 1-night stay can start from approximately $465.15 USD. The average room price is around $528, which some guests feel offers "exceptional value for money" for a 5-star opulent hotel in Munich, especially when compared to the city's average of $174. While some reviews from 2021 questioned if the rooms and service entirely justified the high pricing, the exceptional breakfast and location were often cited as redeeming factors.
Common Complaints
While generally highly rated, some guests have noted minor issues:
- Service Inconsistencies: Occasionally, guests have experienced minor lapses in service, such as delayed delivery of welcome amenities or slow restaurant service. Some isolated incidents mention difficulties with front desk communication or minibar replenishment.
- Spa Availability: Guests should be aware that the spa has undergone renovations, with the spa closed until July 31, 2025, and the newly designed pool and sauna fully available from August 18, 2025.
- Construction Noise: A few isolated complaints mentioned unexpected construction noise, which can be disruptive.
- Room Size: Some guests found the standard rooms, particularly those with terraces, to be smaller than anticipated.
Sources
Points to Consider
- •While generally highly rated, some guests have noted minor issues:
- •Construction Noise: A few isolated complaints mentioned unexpected construction noise, which can be disruptive.
Google Reviews
3,057 reviews
Recent Guest Reviews
Jamie Large
We only visited the cigar lounge as visitors. £35 a head entrance fee for a 24 hour pass. Fantastic surroundings, excellent extraction system so lovely clear and clean atmosphere with lovely ornate surroundings. Relaxing and everything a cigar lounge should be. You can buy cigars here as long as their supplying shop is open and if it's closed the hotel will sell you the same cigars but unfortunate...
Response from the owner
Dear Jamie Large,<br>Thank you so much for your review! We are delighted to hear that you enjoyed the atmosphere of our cigar lounge.<br>It is wonderful to know that the ornate surroundings and our ex...
Tom Thornton
Modernized historical spot with classic themes. Superb local spot with remarkable car service. A bit of a lobby crowd, so I tried getting a cocoa and some ice for a knee sent to the room. Crickets. Big room service for supper and breakfast were super. Doormen and porters likewise. Our mattress saw better days, but the room otherwise was comfy. We *did* accidentally turn off the thermostat an...
Response from the owner
Dear Tom Thornton,<br><br>Thank you so much for choosing to stay with us and for sharing such detailed feedback. We are thrilled to hear that you enjoyed the blend of our modernized historical setting...
Beatrice Gassner
Deeply disappointing and shockingly poor service for a hotel of this caliber. We booked three separate rooms at Vier Jahreszeiten München for a family stay over the holiday season and were genuinely stunned by how poor the experience was from start to finish. For a hotel that positions itself as a luxury property (and charges accordingly) this was nowhere near acceptable. From the outset, check-...
Response from the owner
Dear Beatrice Gassner,<br><br>Thank you for your feedback regarding your recent stay with your family. We are deeply sorry that your experience at the Hotel Vier Jahreszeiten Kempinski Munich was so d...
R. S.
The Vier Jahreszeiten Kempinski delivers true five-star luxury. Our room was elegant and extremely comfortable, and the service throughout the hotel was outstanding—professional, warm, and genuinely attentive. The location is unbeatable, just steps away from Munich’s finest shopping streets and attractions. The spa and breakfast were both excellent. This is our top choice in Munich. Highly recomme...
Response from the owner
Dear R.S.<br><br>Thank you so much for your wonderful review! We are absolutely delighted to read that your stay at the Hotel Vier Jahreszeiten Kempinski delivered "true five-star luxury" and that we ...
Laura Piscopo
OUTSTANDING staff and luxury accommodations. A small glitch at no fault of the hotel but a hindrance to a tired traveler with a cold and fever was resolved beyond expectations. The front desk and lobby are well staffed with professionals committed to each guest’s positive stay. Room service and bell staff were friendly and accommodating. The property is decadent and lovely.Great fitness space. The...
Response from the owner
Dear Laura Piscopo, <br>Thank you for your incredible review! We are so pleased to hear that you had such a memorable stay with us.<br>It means a great deal to us that our staff's commitment to your w...
Stefanos Tsitsipas
The rooms were comfortable and well maintained, offering a good standard of quality. Nothing ultra luxurious, but they do a good job. What really affected my stay, however, was the constant issue with the key cards. Almost every day during my week-long stay, I had to return to reception three or four times to have the cards reactivated. It became tiring and frustrating, especially when returning ...
Response from the owner
Dear Stefanos Tsitsipas,<br>Thank you for your feedback following your week-long stay. We are pleased you found the rooms comfortable and appreciated our excellent location.<br>However, we are genuine...
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
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