Eurostars Grand Central

Eurostars Grand Central, Munich: A Comprehensive Review of a Michelin Key Selected Property

The Eurostars Grand Central in Munich stands out as a "Michelin Guide Hotel," recognized for its modern design, excellent amenities, and commitment to guest satisfaction. Boasting a strong overall rating, the hotel is frequently praised for its comfortable accommodations and attentive service.

1. Overall Rating & Sentiment

The general consensus for Eurostars Grand Central is overwhelmingly positive, with an average rating of 8.6 to 8.8 out of 10 across various platforms, often described as "excellent" or "fabulous." Guests consistently highlight a satisfying experience, appreciating the blend of comfort, style, and professional service.

2. Key Highlights

Guests consistently love the hotel's modern design, spacious and clean rooms, and a wide array of amenities. The stylish spa, featuring an indoor pool, sauna, Turkish bath, hot tub, and a fitness studio, is a significant draw, offering a tranquil space for relaxation. Its excellent location with easy access to public transport is another frequently lauded aspect.

3. Room Quality

The rooms at Eurostars Grand Central are consistently described as spacious, modern, and very clean. They feature elegant designs with fine wooden floors, air conditioning, and a flat-screen TV. Many guests particularly commend the comfortable, extra-large beds, ensuring a restful night's sleep. In many rooms, a semi-opaque wall separates the bathroom from the sleeping area, contributing to a more open feel. Bathrooms are generally described as large and ultra-modern, often equipped with a rain shower. Some family apartments offer considerable space, accommodating up to five people.

4. Dining Experience

The hotel's restaurant, "Restaurant Red," serves both international and Mediterranean specialties, with traditional Bavarian beers and colorful cocktails available at the bar. The breakfast buffet receives high praise for its quality and wide variety of options, including hot dishes, and vegetarian choices. Many guests consider the breakfast excellent and a great way to start the day.

5. Service & Staff

The service and staff at Eurostars Grand Central are frequently highlighted as exceptional. Guests describe the staff as extremely friendly, helpful, accommodating, and professional, often going above and beyond to ensure a pleasant stay. Reception staff, in particular, are noted for their efficiency and fluency in English.

6. Location & Accessibility

The hotel boasts a central and convenient location in Munich, described as being close to the subway and with a tram stop directly in front. It is just a short walk from Munich Central Station (Hackerbrücke S-Bahn and bus terminal) and provides easy access to explore the city and its attractions. Popular sites like Oktoberfest are within walking distance, and the city center is a 15-minute walk away.

7. Value & Pricing

With an average room price of around $190, Eurostars Grand Central is considered to offer good value for money, providing a blend of luxury and affordability. While some reviewers suggest it can be "a bit expensive for the service," the overall sentiment for value for money scores an 8.4 out of 10. Self-parking is available for an additional fee of approximately €20 per night.

8. Common Complaints

While generally well-received, some minor complaints have been noted. One detailed review mentioned issues with stained furniture and a "totally worn out lounge chair" in a Presidential Suite, suggesting a lapse in maintenance for some items. Another guest reported a room smelling of sweat upon arrival and a personal item being taken by cleaning staff, though the latter appears to be an isolated incident. Poor radio quality in rooms was also mentioned in one instance.

Sources

1. michelin.com
2. michelin.com
3. eurostarshotels.de
4. wheretostayinmunich.com
5. booking.com
6. eurostarshotels.us
7. booking.com
8. munichbesthotels.com
9. holidaycheck.de