Eurostars Grand Central
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Hotel Details
Location
Eurostars Grand Central · Munich, Germany
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Expert Review: Eurostars Grand Central
Eurostars Grand Central, Munich: A Comprehensive Review of a Michelin Key Selected Property
The Eurostars Grand Central in Munich stands out as a "Michelin Guide Hotel," recognized for its modern design, excellent amenities, and commitment to guest satisfaction. Boasting a strong overall rating, the hotel is frequently praised for its comfortable accommodations and attentive service.
1. Overall Rating & Sentiment
The general consensus for Eurostars Grand Central is overwhelmingly positive, with an average rating of 8.6 to 8.8 out of 10 across various platforms, often described as "excellent" or "fabulous." Guests consistently highlight a satisfying experience, appreciating the blend of comfort, style, and professional service.
2. Key Highlights
Guests consistently love the hotel's modern design, spacious and clean rooms, and a wide array of amenities. The stylish spa, featuring an indoor pool, sauna, Turkish bath, hot tub, and a fitness studio, is a significant draw, offering a tranquil space for relaxation. Its excellent location with easy access to public transport is another frequently lauded aspect.
3. Room Quality
The rooms at Eurostars Grand Central are consistently described as spacious, modern, and very clean. They feature elegant designs with fine wooden floors, air conditioning, and a flat-screen TV. Many guests particularly commend the comfortable, extra-large beds, ensuring a restful night's sleep. In many rooms, a semi-opaque wall separates the bathroom from the sleeping area, contributing to a more open feel. Bathrooms are generally described as large and ultra-modern, often equipped with a rain shower. Some family apartments offer considerable space, accommodating up to five people.
4. Dining Experience
The hotel's restaurant, "Restaurant Red," serves both international and Mediterranean specialties, with traditional Bavarian beers and colorful cocktails available at the bar. The breakfast buffet receives high praise for its quality and wide variety of options, including hot dishes, and vegetarian choices. Many guests consider the breakfast excellent and a great way to start the day.
5. Service & Staff
The service and staff at Eurostars Grand Central are frequently highlighted as exceptional. Guests describe the staff as extremely friendly, helpful, accommodating, and professional, often going above and beyond to ensure a pleasant stay. Reception staff, in particular, are noted for their efficiency and fluency in English.
6. Location & Accessibility
The hotel boasts a central and convenient location in Munich, described as being close to the subway and with a tram stop directly in front. It is just a short walk from Munich Central Station (Hackerbrücke S-Bahn and bus terminal) and provides easy access to explore the city and its attractions. Popular sites like Oktoberfest are within walking distance, and the city center is a 15-minute walk away.
7. Value & Pricing
With an average room price of around $190, Eurostars Grand Central is considered to offer good value for money, providing a blend of luxury and affordability. While some reviewers suggest it can be "a bit expensive for the service," the overall sentiment for value for money scores an 8.4 out of 10. Self-parking is available for an additional fee of approximately €20 per night.
8. Common Complaints
While generally well-received, some minor complaints have been noted. One detailed review mentioned issues with stained furniture and a "totally worn out lounge chair" in a Presidential Suite, suggesting a lapse in maintenance for some items. Another guest reported a room smelling of sweat upon arrival and a personal item being taken by cleaning staff, though the latter appears to be an isolated incident. Poor radio quality in rooms was also mentioned in one instance.
Sources
Google Reviews
2,661 reviews
Recent Guest Reviews
Yoogeesan
We had a family room for 3 which was very spacious (layout feels like an apartment) with entrance hall, living room, bathroom and bedroom. Room was clean and functional. The selection for breakfast was good - plenty of options. Location wise the hotel is just outside the old town (a few stops) but it’s very accessible by tram with a stop right outside the hotel. There is also a train station a f...
milad shabani
I’ll start by being honest: I am incredibly fussy and difficult to please when it comes to hotels. I have very high standards for service and cleanliness, so I usually find something to complain about. However, our stay here was absolutely brilliant from start to finish. First Impressions & Remarkable Service Our trip didn’t start well, our flight was delayed, and we didn’t roll into the lobby u...
Luka Grgurić
Located within walking distance of the main train station. The staff were friendly and helpful, and the rooms were clean, nicely arranged, and equipped with comfortable beds. During my stay it was quiet and relaxing. Breakfast was nothing special but acceptable. The wellness facilities — sauna, pool, and gym are a nice. Overall, a solid and pleasant choice.
Катерина Луценко
It was good experience, but we had some issue with ac (but it was solve, they brought for us heater), The telephone in our room didn't work. The TV also didn't work. The breakfast was good. Different king of cheese, meat, omlete, eggs, sausages, beans. Fresh fruits and vegetables, fresh bread, sweet pastries, pancakes. Also they have musli, nuts, chia, bananas chips and different king of milk (soy...
Raike Ruthofer
Great hotel! Amazing breakfast, rooms great. It has a pool, very nice - could only be a bit warmer in winter. Staff great. Loved it and will come back!!
Stanley van den Heever
Good stay for 2 nights. Room was clean and spacious enough. Friendly staff throughout. Room was a bit hot, and with the AC on, too noisy. But apart from that, had a good couple of nights and no real complaints. A bit further from the station than expected, looked closed on maps. Lots of restaurants within walking distance.
Accor
