Hotel-Restaurant Valrose

Hotel-Restaurant Valrose, nestled in the charming Swiss Alpine village of Rougemont, stands out as a Michelin Key Selected property, promising a truly special stay amidst breathtaking mountain scenery. This delightful 4-star boutique hotel consistently receives exceptional guest reviews, lauded for its blend of authentic Alpine charm and Swiss luxury.

1. Overall Rating & Sentiment

Hotel-Restaurant Valrose enjoys an overwhelmingly positive sentiment, with exceptional customer ratings. It boasts an impressive overall score of 9.3 on Agoda.com and is rated "Wonderful" with a score of 9.2 on Booking.com. Guests frequently praise the hotel's warm hospitality, professionalism, pristine cleanliness, delectable food, and inviting atmosphere, often describing it as a "haven of excellence."

2. Key Highlights

Guests consistently highlight the hotel's warm and friendly ambiance, coupled with impeccable and personalized service that goes above and beyond. The elegant and tastefully decorated rooms, offering breathtaking views of the surrounding mountains, are a significant draw. The hotel itself is a beautifully renovated historic chalet, seamlessly blending tradition, elegance, and modern comfort. Amenities include free Wi-Fi, free outdoor parking, and a welcoming lounge-bar. The property is also pet-friendly, though charges may apply.

3. Room Quality

Hotel-Restaurant Valrose offers 12 meticulously decorated rooms designed to provide a comfortable and serene retreat. Each room features a "contemporary chalet style," thoughtfully designed with modern amenities, plush furnishings, and excellent bedding, creating a tranquil ambiance. Many rooms offer balconies and stunning mountain views, allowing guests to immerse themselves in the natural beauty of the region. Reviewers frequently commend the rooms for being clean, comfortable, spacious, and bright, with newly refurbished, stylish, and practical bathrooms. Standard Double Rooms are approximately 18 sqm, while Deluxe Double Rooms with Balconies are around 27 sqm. Rooms also come equipped with flat-screen TVs with cable channels, bathrobes, and slippers.

4. Dining Experience

The hotel currently features two restaurants. "La Table du Valrose," under Chef Benoît Carcenat, was renowned as a two-Michelin-starred gourmet restaurant, also awarded 18 points by Gault&Millau, offering modern and seasonal French haute cuisine with intricate tasting menus. However, it's important to note that "La Table du Valrose" is set to close at the end of summer 2025, with the hotel reverting to a more traditional hotel-restaurant model after renovations, reopening in December 2025.

The other dining option, "The Valrose Restaurant" (or Brasserie), offers traditional local and Mediterranean dishes in a friendly, village bistro atmosphere. This establishment is a popular spot for locals and guests alike, serving morning coffee, lunches on the terrace, and aperitifs. Breakfast at the hotel is consistently described as "delicious" and "excellent" by guests. The culinary offerings emphasize local farmers and regional products. The hotel also features a charming lounge-bar perfect for coffee, aperitifs, or afternoon tea.

5. Service & Staff

The service at Hotel-Restaurant Valrose receives universal acclaim. Guests consistently highlight the staff's warmth, friendliness, flexibility, and genuine desire to provide an exceptional experience. Feedback describes the team as "impeccable," "super super nice," "excellent and hospitable," "attentive and competent," and "extremely kind." The personalized approach and attention to detail ensure guests feel valued and pampered throughout their stay. Since 2024, the establishment has been under the management of Ermes Elsener, who is committed to upholding values of authenticity, conviviality, and outstanding hospitality.

6. Location & Accessibility

Hotel-Restaurant Valrose is ideally situated in Rougemont, recognized as one of Switzerland's most beautiful and authentic mountain villages in the Vaud Alps. Its central location places it right next to the train station and a mere 300 meters (984 feet) from the La Videmanette ski elevator, making it a perfect base for both winter sports and summer activities. The hotel is considered the gateway to the Gstaad ski area and is just a stone's throw from the upscale town of Gstaad. Surrounded by magnificent mountain landscapes, it offers breathtaking panoramic views. The location is also an excellent starting point for various outdoor activities, including hiking, exploring local cheese dairies, and visiting nearby villages like Château-d'Oex. The hotel provides convenient ski and bike storage facilities, with ski equipment rental available next door.

7. Value & Pricing

While offering a luxurious getaway experience, guests generally perceive the hotel to be good value, despite an 8.4/10 rating for value on Booking.com. Typical prices for a room at Hotel-Restaurant Valrose range from approximately $402 to $523 per night, depending on the room type and season. Some sources indicate prices starting around CHF 390 per night. Given its Michelin Key selection and the high standard of service, accommodation, and (historically) dining, the pricing reflects a premium experience in a desirable Swiss Alpine location.

8. Common Complaints

Based on available guest reviews, there are no significant recurring complaints or criticisms about Hotel-Restaurant Valrose. The overall feedback is overwhelmingly positive, focusing on the high quality of all aspects of the stay. The most notable change is the announced closure of the two-Michelin-starred restaurant, "La Table du Valrose," at the end of summer 2025, as the hotel transitions to a traditional model. Future guests seeking a highly specific, multi-starred gastronomic experience may need to adjust their expectations accordingly after this change.

Sources

1. agoda.com
2. thefoodistas.com
3. michelin.com
4. 84rooms.com
5. valrose.ch
6. michelin.com
7. booking.com
8. booking.com
9. michelin.com
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11. gastrojournal.ch
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13. kayak.com