Hostellerie du Chapeau Rouge

Hostellerie du Chapeau Rouge, a Michelin Key Selected property in Dijon, France, offers guests a blend of historic charm and contemporary luxury, particularly highlighted by its two-Michelin-starred restaurant and prime location in the city center.

1. Overall Rating & Sentiment

The general consensus for Hostellerie du Chapeau Rouge is largely positive, with guests frequently describing it as an "amazing small boutique hotel" and a "fantastic hotel". The property consistently receives high marks for its staff, cleanliness, and exceptional location. While many find it a worthwhile experience, some guests consider it overpriced for the room size and breakfast cost. Overall, it maintains a "fabulous" rating with a staff score of 9.6 out of 10 and comfort at 9.4, based on over 1000 guest experiences.

2. Key Highlights

Guests consistently praise several aspects of the Hostellerie du Chapeau Rouge:

• Service: "Five-star reception" and "exceptionally friendly and supportive staff" are frequently mentioned.
• Location: Its central position in Dijon's historic heart is a major draw, offering easy walking access to major attractions like Saint-Bénigne Cathedral, Place Darcy, and the Palace of the Dukes.
• Dining: The two-Michelin-starred William Frachot restaurant is a significant highlight, offering refined cuisine that celebrates local Burgundy products.
• Design & Amenities: The hotel blends old-world charm from its 1863 coaching inn origins with modern design. A serene spa area in a vaulted stone cellar, featuring a hammam, sauna, and massage showers, is also a much-appreciated amenity.

3. Room Quality

The hotel features 28 tastefully decorated rooms and suites that combine noble materials with contemporary design. Rooms are described as "cozy," "modern," "comfortable," and "very clean". While some guests find the rooms "modestly sized", others have enjoyed "spacious" and "large stylish rooms". They are equipped with private bathrooms, a minibar, satellite television, and some categories include a Nespresso machine. Reviews highlight cheerful interiors with ample light, bold-colored furniture, and contemporary art. However, one guest noted potential issues with soundproofing in their room.

4. Dining Experience

The William Frachot restaurant, holding two Michelin stars, is a standout feature of the hotel. It is open from Wednesday to Saturday for lunch and dinner, offering refined and inventive cuisine deeply rooted in Burgundy's terroir and ingredients. Guests can expect "extraordinary amuse-bouche" and an excellent wine list curated by sommelier Maxime Brunet.

Breakfast is a "gourmet" experience, carefully imagined and selected by Chef William Frachot. It is served as a buffet in a newly designed breakfast room, focusing on fresh and local products, with an open kitchen creating a warm atmosphere. Many guests praise the breakfast as "exceptional," "excellent," and "very good". However, some guests consider it expensive, with an approximate cost of EUR 28 for adults.

5. Service & Staff

The service and staff at Hostellerie du Chapeau Rouge consistently receive high praise. Guests frequently mention the team as "delicate, attentive, and joyful". Reviewers have highlighted "five-star reception," "very friendly helpful staff," and "attentive" and "exceptionally friendly" service. The hotel also offers a 24/7 reception and concierge service, multilingual staff, valet, and bellboy services, further contributing to a personalized and warm welcome.

6. Location & Accessibility

The hotel boasts an "exceptional" and "perfect" central location in Dijon. It is just steps away from the Saint-Bénigne Cathedral and within a five-minute walk of the train station, tram, and buses. This prime position allows for easy exploration of Dijon's main tourist sites on foot, including Place Darcy, the Palace of the Dukes and the Estates of Burgundy, and the Halles market. Secure parking with valet service is available nearby for guests arriving by car.

7. Value & Pricing

Hostellerie du Chapeau Rouge is considered an upscale property, reflected in its pricing. The average price per room is around $191, which is higher than Dijon's city average of $125 per room. While some guests perceive the hotel as "overpriced for the quality and size of the rooms" and the breakfast as expensive, others have found it to be "great value for the money" and offering "affordable luxury". Discounts may be available during the low season (April).

8. Common Complaints

While the reviews are generally positive, some recurring issues and criticisms include:

• Room Size: Some guests have found certain rooms, particularly the Junior Suite and Privilege room, to be "quite small".
• Breakfast Cost: The breakfast, though highly rated for quality, is often cited as expensive at approximately EUR 28 per person.
• Accessibility within the Hotel: One guest noted a convoluted route to their room on the third floor, involving a lift to the second floor followed by stairs and a long corridor.
• Restaurant Inconsistencies: While generally excellent, one review mentioned a "very mediocre service" and "cuisine well below the standards of a Michelin-starred restaurant" with issues like an undercooked fish and a greasy chicken sauce, although other aspects like amuse-bouche and dessert were good.
• Spa Availability: A guest mentioned being unable to use the sauna despite having reserved it.
• Additional Charges: There are extra charges for foldable beds for children, which some guests found to contribute to the high overall cost.
• Corridor Refreshment: One guest felt the corridors could use a refresh.

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