Graduate by Hilton Annapolis
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Hotel Details
Brand
Hilton
Location
Graduate by Hilton Annapolis · Annapolis, United States
Key Highlights
- ✓The hotel boasts an excellent and central location, rated highly by guests.
Expert Review: Graduate by Hilton Annapolis
Graduate by Hilton Annapolis, a Michelin Key Selected property, offers a distinctive and well-regarded experience in the heart of Annapolis, blending nautical charm with modern comfort and exceptional service.
1. Overall Rating & Sentiment
The general consensus for Graduate by Hilton Annapolis is overwhelmingly positive, with guests consistently praising an outstanding overall experience, reflected in impressive ratings (e.g., 9.0 on Agoda). Many guests describe their stay as "fantastic" and "highly recommended".
2. Key Highlights
Guests frequently highlight several aspects that make the Graduate Annapolis stand out:
- Design & Ambiance: The hotel boasts a vibrant, college-town inspired design, specifically tailored to Annapolis with a pervasive maritime theme and the official blue and gold colors of the Naval Academy. This distinctive, colorful, and impeccably tailored decor is often loved by visitors. Common areas include a game area with cornhole, foosball, and a pool table, adding to the recreational options.
- Location: Its prime and central location, rated perfectly at 10.0 by some, offers unparalleled convenience and accessibility. It's nestled in the Arts District, within easy walking distance of downtown Annapolis, the waterfront, the U.S. Naval Academy, and numerous shops and restaurants.
- Service: The friendly, welcoming, and helpful staff, particularly the front desk and valet teams, receive consistent praise for going above and beyond.
- Amenities: The hotel offers free Wi-Fi, a 24-hour fitness center with Peloton bikes, pet-friendly accommodations (with a fee), and complimentary bike rentals for exploring the city.
3. Room Quality
Rooms at Graduate by Hilton Annapolis are generally described as spacious, impeccably clean, and comfortable.
- Comfort: Beds are consistently highlighted as extremely comfortable, featuring soft sheets and fluffy pillows, ensuring a restful night's sleep.
- Design: The rooms carry the unique local character with charming Naval decor and university-related themes, making them feel distinctive and playful yet luxurious. Amenities include Malin + Goetz bath products, flat-screen TVs, dedicated workspaces, modern private baths, and in-room coffee and tea service.
- Variations: Some guests noted rooms with views into an atrium rather than external windows, which could make them feel dark, and some beds were described as very low to the ground. While bathrooms are typically clean, a few older showers were reported to have low water pressure or spill water. Issues like noise from adjoining rooms on holiday weekends or dim lighting were also occasionally mentioned.
4. Dining Experience
The hotel features several dining options that receive mixed but generally positive feedback:
- Trophy Room: This full-service restaurant and bar with a patio serves creative cocktails and "coastal eats," including local crab dishes. It's designed as a gathering place for students, alumni, professors, and the local community, offering games like cornhole, Jenga, and foosball.
- Poindexter Coffee: A coffee shop in the lobby offers breakfast sandwiches, espresso, and cold brew.
- Breakfast: The breakfast experience receives mixed feedback. While some guests find the food quality good, others describe it as basic and overpriced, particularly the coffee from the lobby shop. There is no traditional room service, but grab-and-go options are available.
5. Service & Staff
The service and staff at Graduate by Hilton Annapolis are consistently praised as friendly, helpful, and accommodating. Guests frequently mention the excellent hospitality, with staff going above and beyond to make them feel at home. Valet staff, in particular, are often highlighted for their personable and efficient service. Prompt handling of issues, such as noise complaints, has also been noted.
6. Location & Accessibility
The hotel boasts an excellent and central location, rated highly by guests.
- Neighborhood: Situated in the Arts District, it's considered an ideal base for exploring the historic city and its vibrant surroundings. The area offers opportunities to enjoy local art exhibitions and community events.
- Attractions: It is ideally situated within easy walking distance of downtown Annapolis, the waterfront, the U.S. Naval Academy, shops, and restaurants. Landmarks like the Maryland State House, Chesapeake Brewing Company, and various galleries are also nearby.
- Transport: A convenient shuttle stop is right in front of the hotel, and drivers are noted as accommodating. It's approximately 0.4 miles from Annapolis city center and 16.5 miles from Baltimore-Washington International/Thurgood Marshall Airport. Paid parking, including valet services, is available on-site.
7. Value & Pricing
Graduate by Hilton Annapolis offers a premium experience, and its pricing reflects this.
- Price Range: Room rates have been observed ranging from approximately $113 to $450 per night, depending on the room type and booking platform. The average price for a weeknight is around $185, and for a weekend night, it's about $168, though prices can fluctuate significantly by season, with November being the cheapest month and September the most expensive.
- Worth the Cost? Many guests feel the distinctive experience, upscale amenities, stylish decor, and prime location justify the higher price point, making it a standout option. However, some reviews indicate dissatisfaction with high prices, especially when combined with additional costs like parking, which can be $35-$39 per day.
8. Common Complaints
While largely positive, some recurring issues or criticisms have been noted by guests:
- Pricing & Additional Fees: The high room rates and additional charges for parking ($35-$39 per day) are frequent points of dissatisfaction.
- Room Lighting & Views: Some rooms, particularly those overlooking a conference room or atrium, were described as dark with limited natural light and lacking overhead lighting.
- Noise: A few guests reported noise from adjoining rooms or hotel events, especially on holiday weekends.
- Dining Cost & Service: While the restaurant is generally well-regarded, some found breakfast food to be basic and overpriced, with occasional issues regarding bar staff attitude and limited food service hours.
- Minor Maintenance Issues: Isolated reports mentioned issues such as scuff marks on wallpaper, stains on rugs, low water pressure in some older showers, non-functional outlets, or a mold smell, though these were often promptly addressed by staff.
- TV Amenities: A guest expressed dissatisfaction with the TV, noting limited food choices and no streaming TV.
Sources
Points to Consider
- •While largely positive, some recurring issues or criticisms have been noted by guests:
- •Room Lighting & Views: Some rooms, particularly those overlooking a conference room or atrium, were described as dark with limited natural light and lacking overhead lighting.
Google Reviews
1,396 reviews
Recent Guest Reviews
Miss Val
We stayed here for on weekend night in February while in town to see a show at Rams Head. We booked ahead online via the Hilton app. When we arrived there was a big gala event taking place so the lobby area was a bit congested. We were going to drop our stuff, check in and park offsite at another lot but it didn’t seem like we could get to the front door easily with cars for the event presumably ...
Response from the owner
Hello Val, we're glad to hear that you found your room clean and comfortable, and that you appreciated the live music and friendly service at our bar. It's great that our location was convenient for y...
Laurean Love
I had a wonderful stay at Graduate Annapolis! The design is stunning and thoughtfully reflects Annapolis history and Navy tradition, giving the hotel so much personality and sense of place. The room was comfortable, spotless, and well appointed, and the location is unbeatable. It is an easy walk to the U.S. Naval Academy, downtown shops, and restaurants. The staff were warm, welcoming, and genuin...
Response from the owner
Hello Laurean,<br><br>Thank you for your fantastic review of Graduate Annapolis! We're thrilled you enjoyed the unique design and convenient location. Our team is delighted to have made your stay memo...
Sara Ferranti
My fiancé and I have been working with Nick Driscoll with room block planning for our wedding and he has been outstanding to work with. He is prompt to respond, positive and always willing to go the extra mile to help us. He has perhaps been the easiest person to work with through all of wedding planning. Thanks Nick!
Response from the owner
We know how much goes into wedding planning, so hearing that Nick has been the easiest person to work with throughout your entire process is the highest compliment we could receive. We will be sure to...
Mike Moyer
Good location being near the Naval academy but it definitely is not worth the price. Food and service at the restaurant was average but they did have a really good band there but stopped at 9 pm. The parking isn’t convenient at all and the rooms are average.
Response from the owner
Hello Mike, thank you for sharing your feedback. We're glad you enjoyed the location and entertainment. We apologize for any inconvenience with parking and that the overall experience didn't meet your...
Tee W
The college prep theme is a cute gimmick but doesn't make up for some of the rather basic amenities. It seems that the focus here is to minimize labor costs, and the result is a corporate, cold experience. At the price point in this location, I expected more. The restaurant is terrible - understaffed, a little sloppy, and the chicken sandwich tasted like the oil it was fried in was not particu...
Response from the owner
Hello Tee - We appreciate your comment regarding the theme of our facility, but we're sorry about the issues you had while you were with us. We always strive to offer exceptional service, delicious fo...
Linda Geiger
The room was beautifully decorated, honoring some locals and the Naval Academy. The room and the valets were the best part of the hotel. The front desk service was only average. We were not asked if we were Hilton Honors members. My husband told them later and had to get the complimentary waters from behind the desk himself. The two bartenders were middling at best. They made us feel like they ...
Response from the owner
Hello Linda, we're glad to hear you appreciated the room's decor and the excellent service from Cam and the valet team. However, we apologize for the front desk service and your experience at the bar ...
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