Four Seasons Hotel Buenos Aires
Two Michelin Keys
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Hotel Details
Location
Buenos Aires
Argentina, South America
Brand
Four Seasons
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Expert Review: Four Seasons Hotel Buenos Aires
The Four Seasons Hotel Buenos Aires, a distinguished Michelin Two-Keys property, consistently garners high praise for its luxurious ambiance, exceptional service, and prime location. While widely celebrated, recent feedback also highlights areas where the guest experience may fall short of expectations for some.
1. Overall Rating & Sentiment
The general consensus for the Four Seasons Hotel Buenos Aires is overwhelmingly positive, often described as a luxurious and incredible experience. Guests frequently rate it as wonderful, with high scores for cleanliness, comfort, and staff performance. However, a few very recent reviews from early 2026 indicate a mixed sentiment regarding value for money and certain amenities, suggesting that it might not always meet the "usual Four Seasons standard" for some guests.
2. Key Highlights
Guests consistently love the hotel's stunning building, which blends classical elegance with modern design elements, including a beautiful French-style mansion and a contemporary main tower. The unparalleled commitment to service, luxurious amenities like the spa, gym, and outdoor heated pool, and the spacious, well-appointed suites are frequently highlighted. The hotel's design thoughtfully incorporates Argentina's polo culture through various decor elements.
3. Room Quality
The rooms and suites are celebrated for their comfort, spaciousness, and classical ambiance, often described as feeling like a cozy and luxurious Argentinian apartment. Standard rooms are considered more than adequate for luxury travelers, featuring marble baths and leather headboards. Suites, especially in the adjacent Belle Époque mansion, are particularly luxurious and offer utmost privacy.
Rooms boast comfortable furniture, stylish decor often featuring white and brown finishes, and a mini-bar complete with an espresso machine and bottled water. Amenities include sizable TVs, plush seating, wooden flooring, luxurious down duvets and pillows, soundproof double-glazed windows, and ample storage. Bathrooms are luxurious with polished walnut, Italian crema marfil marble, blue and turquoise glass mosaics, L'Occitane bath products, and often include a large seating area, spacious shower, and even an LCD television built into the mirror. Many rooms offer breathtaking views of the cityscape, garden, or the Mansion.
4. Dining Experience
The hotel's dining options receive high praise, particularly its flagship restaurant, Elena, which offers a sophisticated dining experience rooted in Argentine family kitchen traditions. Elena is consistently ranked among the best restaurants in Buenos Aires and is renowned as one of the city's top steakhouses.
Breakfast at Elena is an extensive and "typically fabulous" buffet, featuring a wide selection of freshly baked pastries, artisanal breads, cheeses, cured meats, fruits, vegetables, and dairy items. Guests can also enjoy substantial hot options like omelets and French toast, with a live cooking station and barista-prepared coffee drinks.
Pony Line Bar is a full-service coffee and cocktail bar with a lighter food menu, known for its mixologist-crafted signature cocktails and equestrian-inspired decor. The hotel also features Nuestro Secreto, another on-site restaurant. While dining is generally excellent, one recent complaint from January 2026 cited breakfast as "outrageously expensive" at $45 USD per person, with some eggs seeming to have been sitting out and slow service.
5. Service & Staff
The service and staff at Four Seasons Hotel Buenos Aires are consistently lauded as "unparalleled," "incredible," and "exceptional". Guests frequently comment on the genuine warmth, helpfulness, and attentiveness of the staff, who go "the extra mile" to ensure a pleasant stay. From personalized greetings to fulfilling requests, the staff is noted for making every guest feel special, including children, for whom special amenities like toys, kid-friendly toiletries, and customized turn-down services are often provided. However, one recent January 2026 review claimed service was "mostly missing in action" outside of the concierge.
6. Location & Accessibility
The hotel is strategically located in the upscale Recoleta neighborhood, renowned for its beautiful European-style architecture. It is minutes from the thriving city center and offers convenient access to high-end shopping at Patio Bullrich. Key attractions like the Recoleta Cemetery and various museums are within walking distance.
For transport, the hotel is ideally situated near several public transport stations. Retiro Station, a short walk away, provides access to various train lines and the C line of the Buenos Aires Underground (Subte), allowing easy exploration of neighborhoods like Palermo and the city center. Jorge Newbery Airfield is approximately 7-8 km away, and Ministro Pistarini International Airport (Ezeiza) is about 32 km distant, with taxi or private transfer being the most convenient options.
7. Value & Pricing
A stay at the Four Seasons Hotel Buenos Aires is generally considered a luxury experience with pricing to match. Rates typically start upwards of $500 per night, with a range of approximately $400 to $800 USD per night depending on room type and season. Royal and Presidential suites can reach significantly higher price points. While many guests feel the luxury service and amenities are "worth every penny", some recent feedback from January 2026 suggested the hotel might be "wildly overpriced" for the actual experience, especially given certain complaints.
8. Common Complaints
While overwhelmingly positive, some recent criticisms have emerged:
- Pool Issues: A January 2026 review described the outdoor pool as "tiny, overcrowded, and definitely not a 'Four Seasons pool experience'". There was also a report of the pool being inadequately cleaned and only closed for an hour after a child had an accident.
- Breakfast Cost & Quality: The breakfast buffet was cited as "outrageously expensive" at $45 USD per person in January 2026, with complaints about the quality of some cooked items (e.g., eggs not fresh) and slow service.
- Service Inconsistencies: While overall service is highly praised, one recent guest from January 2026 noted that service outside of the concierge was "mostly missing in action".
- Room Views: Some guests, after paying luxury prices, were disappointed with a "favela view" from their room, which they found not what was expected.
- Lack of Kids' Club: An older review (2019) mentioned that the hotel lacks a dedicated kid-specific infrastructure like a playroom or kids' club, though they do organize activities for year-end holidays.
Sources
Points to Consider
- •While overwhelmingly positive, some recent criticisms have emerged:
About Two Michelin Keys
Two Michelin Keys recognize hotels that provide an excellent stay experience. These properties stand out for their remarkable quality, distinctive character, and superior service that goes above and beyond expectations.
