Dossier Hotel
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Hotel Details
Location
Portland
United States, North America
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Expert Review: Dossier Hotel
Dossier Hotel, Portland: A Comprehensive Review
Dossier Hotel, a Michelin Key Selected property in Portland, United States, generally garners positive feedback for its sophisticated urban experience in the heart of the city. It is praised for blending elegance with Portland's independent spirit, offering spacious stays and thoughtful design.
1. Overall Rating & Sentiment
The overall sentiment for Dossier Hotel is largely positive, with many guests describing it as an excellent or wonderful place to stay. It is consistently rated highly for its location and the friendliness of its staff. The hotel is considered a luxurious and upscale urban escape.
2. Key Highlights
Guests frequently highlight several aspects of Dossier Hotel that contribute to a memorable stay:
- Service & Staff: The staff is consistently described as top-notch, super friendly, helpful, and amazing, often going above and beyond to ensure a wonderful experience. Multilingual staff are also available.
- Location: Its central location in Downtown Portland is a significant draw, offering easy access to shops, restaurants, bars, and cultural attractions like Pioneer Courthouse Square, the Portland Art Museum, and Powell's City of Books.
- Design: The hotel features an elegant and stylish design with a sophisticated ambiance, showcasing attention to detail in its lobby and rooms. The building itself is described as a handsome sandstone structure.
- Amenities: Key amenities include a 24-hour fitness center with Peloton Bikes, free bicycle rentals, complimentary high-speed Wi-Fi, and a "Pillow Bar" allowing guests to select specialty pillows. It is also a pet-friendly hotel, offering pet beds, bowls, a toy, and a treat upon arrival.
3. Room Quality
Dossier Hotel boasts some of the largest hotel rooms in Portland, designed for comfort and sophistication.
- Comfort & Design: Rooms are modern, comfortable, and elegantly appointed, featuring plush bedding, premium bedding, and luxurious bathrobes. They often incorporate nature-inspired colors, luxurious leathers, velvets, and local artwork. Guests appreciate the rooms being clean, quiet, and maintained at a perfect temperature.
- Features: Each room includes a work desk, a flat-screen TV with satellite channels or smart TVs with streaming capabilities, Bluetooth clock radios, and Nespresso coffee makers. Bathrooms are spa-inspired, featuring walk-in showers, cozy robes, locally crafted bath products, and some even have bathtubs. Many rooms offer large windows with views of the city and mountains, and some premium corner rooms feature floor-to-ceiling windows. Suites offer expanded living spaces and soaking tubs. ADA-compliant rooms with accessible features are also available.
4. Dining Experience
The hotel features Bistro Alder, a New American bistro that highlights the bounty of the Pacific Northwest.
- Restaurant Quality: Bistro Alder offers breakfast, brunch, and dinner, with a refined yet relaxed setting. Menus are thoughtfully crafted, and the restaurant is known for its seasonal influences and daily specials. There's also a bar/lounge that offers handcrafted cocktails and a curated selection of regional wines and microbrews. Historically, Rosa Rosa, led by James Beard Award-winning Chef Vitaly Paley, was also mentioned as an on-site dining option, specializing in Ukrainian, Ottoman, and Eastern Roman Empire-inspired cuisine.
- Breakfast: A full breakfast is available for a fee at Bistro Alder, with a breakfast credit often offered as part of specials. Guests can enjoy a delectable selection of morning favorites featuring fresh, locally sourced fare. Some guests have noted a continental breakfast is offered.
5. Service & Staff
Guest feedback consistently praises the exceptional service and hospitality at Dossier Hotel. The staff is repeatedly described as friendly, helpful, and attentive. Many reviewers have highlighted instances where staff went "above and beyond" to ensure a positive stay. The hotel is known for its "old-world hospitality, gracious service, and good old-fashioned warmth."
6. Location & Accessibility
Dossier Hotel boasts an enviable central location in Downtown Portland, at the intersection of SW Alder Street and SW Park Avenue.
- Neighborhood & Attractions: Guests are within a short walk of major attractions such as Pioneer Courthouse Square, Portland Art Museum, Powell's City of Books, Arlene Schnitzer Concert Hall, and the Pearl District. It's also close to various restaurants, bars, and shopping venues. Washington Park, home to the Oregon Zoo and Portland Japanese Garden, is a short distance away.
- Transport: The hotel offers easy access to public transportation. The MAX light rail and Streetcar lines are just a few blocks away, and the MAX Red Line provides a direct connection to and from the airport. Valet parking is available for a fee, including in-and-out privileges and Tesla charging stations.
7. Value & Pricing
Dossier Hotel is considered a luxury property, and its pricing reflects this. Average room prices can range, with estimates around $187 per night, which is slightly higher than the average for hotels in Portland. However, many guests perceive it as offering exceptional value for money due to the quality of service, amenities, and prime location. Prices can fluctuate, with January typically being the cheapest month and August the most expensive. An amenity fee of $29 is also noted.
8. Common Complaints
While generally well-received, some common criticisms or areas for improvement include:
- Lack of Pool/Hot Tub: Several guests have expressed a desire for a swimming pool or hot tub on the property.
- Limited Dining Menu Variety (Restaurant): One guest mentioned the restaurant having a "very short menu" and not the "best variety."
- Dated Furniture in Some Areas: Some furniture was noted as being a "bit dated" by one reviewer.
- No Microwaves in Rooms: The absence of microwaves in rooms, or even on each floor for guest use, was a point of inconvenience for at least one guest.
- Valet Parking Cost: While convenient, the valet parking fee of $60 per day ($79 for oversized vehicles) is a recurring point of consideration for guests.
- Child Policy Extra Charges: While children are welcome, extra charges may apply, which guests should be aware of.
- Check-in Time: Check-in is at 4:00 PM, which some travelers might find a bit late.
- Hidden Fees/Cleanliness (AI-generated review): An AI-generated summary of reviews mentioned "significant complaints regarding cleanliness and value for money, with many guests feeling disappointed by hidden fees and inadequate room cleaning." It's important to note this is an AI synthesis and not a direct human quote. However, other human reviews praise the cleanliness.
Sources
Points to Consider
- •While generally well-received, some common criticisms or areas for improvement include:
