Central Hotel Boutique
One Michelin Key
Check Availability & Prices
Find the best rates for Central Hotel Boutique.
Check Availability on Booking.comView the official listing on the MICHELIN Guide.
Hotel Details
Location
Calle Victoria #202, Zona Centro, Chihuahua, Chihuahua, Mexico 31000
Mexico, Caribbean & Central America
Location
Central Hotel Boutique · Chihuahua City, Mexico
Explore More Hotels
Expert Review: Central Hotel Boutique
Central Hotel Boutique in Chihuahua City, a distinguished Michelin Key One-Keys property, consistently garners high praise for its blend of historic charm, luxurious amenities, and exceptional service. Housed in Casa Trías, the city's oldest estate-style courtyard house dating back to 1845, the hotel offers a unique and elegant stay experience.
1. Overall Rating & Sentiment
The general consensus for Central Hotel Boutique is overwhelmingly positive, with an "excellent" rating of 8.8 out of 10 based on numerous reviews. Guests frequently describe their stays as "amazing," "the best all around," and "gorgeous," highlighting it as one of the nicest and most stylish accommodations in Chihuahua.
2. Key Highlights
Guests particularly love the hotel's prime central location, its stunning historic design, the fabulous on-site restaurant, and the exceptional service provided by the staff. The ambiance is often noted as a significant draw, offering an elegant historical feel with modern comforts. Unique amenities include a sun terrace, a bar, free WiFi, a hot tub, a 24-hour front desk, and even live music.
3. Room Quality
The rooms at Central Hotel Boutique are frequently described as pristine, comfortable, clean, and spacious. Each of the eleven rooms is uniquely named after a different poet and blends antique architectural details with modern furnishings and contemporary decoration. Guests enjoy large, comfortable beds, ample desks, flat-screen TVs, and mini-bars. The "enormous" and impeccably clean bathrooms feature powerful showers, along with thoughtful touches like complimentary toiletries, hair dryers, and even toothbrush and makeup-remover kits. Modern amenities such as air-conditioning, Nespresso machines, and Bose sound systems further enhance the guest experience.
4. Dining Experience
The on-site restaurant, "El Poeta," is a significant highlight, praised as "fabulous" and "excellent." It offers a sophisticated and creative take on classic flavors of Chihuahua and the Sierra Tarahumara, with international cuisine, including vegetarian and vegan options for brunch, lunch, and dinner. A daily continental breakfast is also available. The hotel also features "Bar El Alma" for relaxing house cocktails and a terrace bar with breathtaking cathedral views, providing a great spot to unwind.
5. Service & Staff
The hotel's staff receives consistent acclaim for their exceptional hospitality. Guests frequently commend the team as "excellent," "amazing," "very friendly," "helpful," "accommodating," "polite," and "engaging." Many reviewers highlight their "outstanding" customer service, noting that staff go above and beyond, treating guests "like royalty" and paying unmatched attention to detail and individual preferences. Specific staff members, such as Sebastian and Abigail, have been singled out for providing memorable experiences.
6. Location & Accessibility
Central Hotel Boutique boasts an unbeatable location in the historic city center of Chihuahua. It is just steps away from the Catedral de Chihuahua and Plaza de Armas, placing guests within easy walking distance of numerous attractions, including Museo Casa Chihuahua, Colonial Theater, and Government Palace. The General Roberto Fierro Villalobos International Airport is approximately 9.3 to 11.3 miles (15 to 18.2 km) away, with a typical 17-minute drive.
7. Value & Pricing
While offering a luxurious experience, Central Hotel Boutique is rated 8.2 for value for money by Booking.com users. Room rates start from approximately $135 USD. It's important to note that a service fee of 100 pesos per room per night is applied to all reservations and must be paid upon arrival.
8. Common Complaints
While overwhelmingly positive, some guests have reported issues with the restaurant service, particularly during brunch. One reviewer experienced slow service, missed drink orders, and a long wait for food, ultimately leaving without receiving their meal. They also noted a lack of apology from management and limited brunch options. Another minor comment mentioned that some drinks during dinner could have been better.
Sources
Google Reviews
378 reviews
Recent Guest Reviews
Paul Donovan
This is without a doubt one of the nicest hotels we have ever had the privilege of visiting. Happily we are here for 2 nights. We were able to have an early check in and the lady at the front desk obliged us by showing all the available rooms so we are super satisfied with our room that has lots of light and views of the beautiful church next door. We hear the church bells ringing. Peaceful and re...
Response from the owner
Thank you so much for your comments! Hope to have you back soon!
Erardo Diazmontes
This is the place to stay if you visit Chihuahua. Great location, amazing service, restaurant is 5⭐️ and rooms are comfortable, well appointed and so convenient. Central probably has the best food and drinks available in the area - cocktail mixology is fantastic and so is their breakfast, lunch and dinner. A must if you visit CUU. Gracias Carol, Bruce y Daniela fantástico todo.
Response from the owner
Dear Mr. Díaz, thank you so much for sending us your feedback. We'll be happy to share it with the team. We hope to see you back soon!
Jesus Delgado
Highly recommended, the staff has the best customer service we have ever received, super clean rooms and central areas. Beautiful area and building. The food as well matches in quality and flavor. Friendly managers and waiters as well. Plan on visiting again and staying here again. Staff members Josue and Sebastian gave us the best experience with hotel and accommodations.
Response from the owner
It was a pleasure to have you! We hope to see you again!
Darin Smith
This is by far the nicest hotel we’ve stayed at in Chihuahua. The building and rooms are excellent, blending historic elegance (it dates back to the 1830s) with modern amenities. The location is even better, right in the historic center of the city. The food and drinks were quite good - we would especially recommend the poblano omelette. But best of all the staff were great, with Sebastian being e...
Response from the owner
It was a pleasure hosting you during your stay! We hope to see you soon! Safe travels!
Karem Flores
A little late but didn’t want to miss the opportunity on reviewing the hotel. Everyone was very friendly from the second we arrived. The room was clean, cozy and spacious. The location was excellent, we were able to walk to many stores. Sad we could only stay one night since we had to be in Monterrey the next day but the staff went above and beyond by having breakfast for us ready to go since we h...
Response from the owner
Than you for visiting us! We will take in consideration all the observations that you are mentioning for us to keep improving in our experience for our guests. We hope to see you again soon!
ana mendoza
The overall experience was amazing! We stayed one night and it was worth it. The rooms are pristine and comfy, the amenities are amazing, beautiful hotel features like the courtyard and restrooms. It feels very much like an elegant historical stay!
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
