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Central Hotel Boutique

One Michelin Key

Central Hotel Boutique - One Michelin Key hotel in Chihuahua City, Mexico

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View the official listing on the MICHELIN Guide.

Hotel Details

Location

Chihuahua City

Mexico, North America

Expert Review: Central Hotel Boutique

Central Hotel Boutique in Chihuahua City, a distinguished Michelin Key One-Keys property, consistently garners high praise for its blend of historic charm, luxurious amenities, and exceptional service. Housed in Casa Trías, the city's oldest estate-style courtyard house dating back to 1845, the hotel offers a unique and elegant stay experience.

1. Overall Rating & Sentiment

The general consensus for Central Hotel Boutique is overwhelmingly positive, with an "excellent" rating of 8.8 out of 10 based on numerous reviews. Guests frequently describe their stays as "amazing," "the best all around," and "gorgeous," highlighting it as one of the nicest and most stylish accommodations in Chihuahua.

2. Key Highlights

Guests particularly love the hotel's prime central location, its stunning historic design, the fabulous on-site restaurant, and the exceptional service provided by the staff. The ambiance is often noted as a significant draw, offering an elegant historical feel with modern comforts. Unique amenities include a sun terrace, a bar, free WiFi, a hot tub, a 24-hour front desk, and even live music.

3. Room Quality

The rooms at Central Hotel Boutique are frequently described as pristine, comfortable, clean, and spacious. Each of the eleven rooms is uniquely named after a different poet and blends antique architectural details with modern furnishings and contemporary decoration. Guests enjoy large, comfortable beds, ample desks, flat-screen TVs, and mini-bars. The "enormous" and impeccably clean bathrooms feature powerful showers, along with thoughtful touches like complimentary toiletries, hair dryers, and even toothbrush and makeup-remover kits. Modern amenities such as air-conditioning, Nespresso machines, and Bose sound systems further enhance the guest experience.

4. Dining Experience

The on-site restaurant, "El Poeta," is a significant highlight, praised as "fabulous" and "excellent." It offers a sophisticated and creative take on classic flavors of Chihuahua and the Sierra Tarahumara, with international cuisine, including vegetarian and vegan options for brunch, lunch, and dinner. A daily continental breakfast is also available. The hotel also features "Bar El Alma" for relaxing house cocktails and a terrace bar with breathtaking cathedral views, providing a great spot to unwind.

5. Service & Staff

The hotel's staff receives consistent acclaim for their exceptional hospitality. Guests frequently commend the team as "excellent," "amazing," "very friendly," "helpful," "accommodating," "polite," and "engaging." Many reviewers highlight their "outstanding" customer service, noting that staff go above and beyond, treating guests "like royalty" and paying unmatched attention to detail and individual preferences. Specific staff members, such as Sebastian and Abigail, have been singled out for providing memorable experiences.

6. Location & Accessibility

Central Hotel Boutique boasts an unbeatable location in the historic city center of Chihuahua. It is just steps away from the Catedral de Chihuahua and Plaza de Armas, placing guests within easy walking distance of numerous attractions, including Museo Casa Chihuahua, Colonial Theater, and Government Palace. The General Roberto Fierro Villalobos International Airport is approximately 9.3 to 11.3 miles (15 to 18.2 km) away, with a typical 17-minute drive.

7. Value & Pricing

While offering a luxurious experience, Central Hotel Boutique is rated 8.2 for value for money by Booking.com users. Room rates start from approximately $135 USD. It's important to note that a service fee of 100 pesos per room per night is applied to all reservations and must be paid upon arrival.

8. Common Complaints

While overwhelmingly positive, some guests have reported issues with the restaurant service, particularly during brunch. One reviewer experienced slow service, missed drink orders, and a long wait for food, ultimately leaving without receiving their meal. They also noted a lack of apology from management and limited brunch options. Another minor comment mentioned that some drinks during dinner could have been better.

Sources

  1. postcard.inc
  2. michelin.com
  3. booking.com
  4. eternal-expat.com
  5. hotels.com
  6. reserving.com
  7. hoteleschihuahuaciudad.com
  8. hotelesenchihuahua.com
  9. centralhb.com
  10. booking.com
  11. booking.com
  12. mx-hotels.net
  13. expedia.com

About One Michelin Key

One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.

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