What is Basecamp Revelstoke?

Basecamp Revelstoke is a Selected hotel located in Revelstoke, Canada. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does Basecamp Revelstoke have?

Basecamp Revelstoke has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is Basecamp Revelstoke located?

Basecamp Revelstoke is located in Revelstoke, Canada, in the North America region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book Basecamp Revelstoke?

You can view more details and booking information for Basecamp Revelstoke through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

Basecamp Revelstoke | Selected in Revelstoke, Canada

Name: Basecamp Revelstoke
Address: Revelstoke, North America, Canada
Rating: 4.5

Basecamp Revelstoke, a Michelin Key Selected property, offers a modern and comfortable retreat in the scenic British Columbia town of Revelstoke, known for its adventurous outdoor activities. This resort is celebrated for its residential-style hospitality, providing spacious, apartment-like accommodations with stunning views of the Columbia River and surrounding mountains.

1. Overall Rating & Sentiment

Basecamp Revelstoke generally receives overwhelmingly positive feedback, with an impressive overall rating of 9.2 from guests on platforms like Agoda and 9.0 on others. The sentiment is highly favorable, frequently described as "superb" or "wonderful," with guests consistently praising the cleanliness, modern design, and breathtaking natural surroundings.

2. Key Highlights

Guests consistently highlight several standout features of Basecamp Revelstoke:

Spectacular Views: Nearly every room boasts incredible, tranquil views of the Columbia River or the surrounding mountain landscape. Waking up to mountain views is a frequently mentioned delight.
Impeccable Cleanliness: The property earns high marks for its cleanliness, with a remarkable rating of 9.8 in some reviews, assuring guests of spotless and well-maintained accommodations.
Spacious and Modern Design: The accommodations are lauded for being very spacious, clean, and featuring a contemporary, minimalist design that provides a comfortable and inviting atmosphere.
Excellent Amenities: Guests appreciate the two outdoor hot tubs, often situated on rooftops, offering a relaxing soak with scenic views. Shared BBQ facilities are also available for guest use, perfect for outdoor dining.

3. Room Quality

The rooms at Basecamp Revelstoke are designed for comfort and convenience, resembling well-appointed apartments rather than traditional hotel rooms. They come in various sizes, from "micro studios" to six-bedroom units, catering to different group sizes.

Design and Features: Each unit is modern, clean, and spacious, often described as a condo or apartment. They typically include air conditioning, a comfortable seating area, a flat-screen TV with satellite channels, a dining area, and a fully equipped kitchen. Kitchens are stocked with essentials like a dishwasher, coffee machine, and refrigerator.
Comfort: Guests rate the comfort highly (9.4), with high-quality bedding and linens provided. Some suites also feature private patios.
Bathrooms: Private bathrooms typically include a shower, hairdryer, and complimentary toiletries. Some larger suites may offer multiple bathrooms.
Pet-Friendly Options: Pet-friendly suites are available, making it a suitable option for travelers with companions.

4. Dining Experience

Basecamp Revelstoke operates on a residential-style model, meaning it does not have an on-site restaurant for breakfast or other meals. Instead, each suite features a full-sized, well-equipped kitchen, allowing guests the flexibility to prepare their own meals. This setup is ideal for those who prefer self-catering.

5. Service & Staff

The staff at Basecamp Revelstoke generally receives positive feedback for their helpfulness and friendly demeanor, with a staff performance rating of 9.3 and 8.9. Guests have noted efficient and easy check-in procedures. The staff are praised for being dedicated and providing prompt assistance and helpful recommendations. However, it's important to note that the property is structured with a "low-fuss, residential-style hospitality," and there might not always be 24/7 on-site staff. This can sometimes lead to issues with immediate assistance for things like deposit releases, as experienced by one guest who reported difficulty speaking with a manager.

6. Location & Accessibility

Basecamp Revelstoke is strategically located at the far northern end of Revelstoke, offering a serene environment overlooking the Columbia River, akin to being in the wilderness.

Proximity to Town: Despite its tranquil setting, it's only a short 5-minute drive from the main town area, providing convenient access to Revelstoke's popular attractions, restaurants, and shops.
Outdoor Activities: It serves as an excellent "launchpad for mountain adventure," with easy access to hiking, biking, skiing, and snowshoeing trails. Revelstoke Mountain Resort is within a 15-minute drive. Mount Revelstoke National Park is also approximately 24 miles away.
Transportation: Complimentary winter shuttle vouchers are available at the front desk, with a pickup from the parking lot, offering service throughout town and to the mountain base.

7. Value & Pricing

Guests generally consider Basecamp Revelstoke to offer good value for money, reflected in a high rating of 9.4 and 8.9. Many reviewers found the accommodations great and not overpriced, appreciating the overall experience and scenery. While specific pricing varies, the consensus is that the extensive amenities, spaciousness, and quality of the units justify the cost. One guest, however, suggested that nearby ski-area resorts might offer better value for the price, especially if the renowned river views are obscured by fog.

8. Common Complaints

While largely positive, some recurring criticisms include:

Absence of Dining Services: The lack of an on-site restaurant or provided breakfast can be a minor inconvenience for some guests who prefer not to cook.
Staff Availability & Check-out Procedures: The self-service nature, with no 24/7 on-site staff, has led to complaints regarding the process for deposit refunds, which can take several business days, and the inability to immediately speak with a manager about such issues.
Bed Comfort & Storage: Some guests have found the mattress firmness to be an issue, with one preferring to sleep on the sofa bed. There were also comments about a lack of hooks, shelves, or luggage racks for storage in the rooms.
Road Noise: Due to its location, some units may experience early morning noise from logging trucks on the nearby road.
Hot Tub Maintenance: Isolated incidents of hot tubs being closed or a lack of hot water have been reported by some guests.