What is Artyzen NEW BUND 31 Shanghai?

Artyzen NEW BUND 31 Shanghai is a Selected hotel located in Pudong, China. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does Artyzen NEW BUND 31 Shanghai have?

Artyzen NEW BUND 31 Shanghai has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is Artyzen NEW BUND 31 Shanghai located?

Artyzen NEW BUND 31 Shanghai is located in Pudong, China, in the Asia region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book Artyzen NEW BUND 31 Shanghai?

You can view more details and booking information for Artyzen NEW BUND 31 Shanghai through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

Artyzen NEW BUND 31 Shanghai | Selected in Pudong, China

Name: Artyzen NEW BUND 31 Shanghai
Address: Pudong, Asia, China
Rating: 4.5

Artyzen NEW BUND 31 Shanghai, a Michelin Key Selected property, offers a sophisticated and comfortable experience in Shanghai's modern Pudong district. Guests consistently praise its design, spacious rooms, and convenient location, making it a highly-rated choice for travelers.

1. Overall Rating & Sentiment

The Artyzen NEW BUND 31 Shanghai boasts a strong overall positive sentiment, evidenced by an outstanding score of 9.4/10 based on over 1500 reviews. Guests frequently describe their stay as a "perfect combination of comfort, hospitality, and charm," highlighting a blend of quality and value.

2. Key Highlights

Guests are particularly fond of the hotel's stylish design and modern architecture, which has received a design award. The spaciousness of the rooms, the exceptional comfort of the bedding, and the quality of the breakfast are consistently mentioned as highlights. Its prime location adjacent to the Taikoo Li shopping mall and proximity to metro stations also contribute significantly to guest satisfaction. The hotel also offers a serene garden and a library, providing tranquil spaces for relaxation.

3. Room Quality

The rooms at Artyzen NEW BUND 31 Shanghai are celebrated for being exceptionally spacious, featuring high ceilings and panoramic city views. The design is minimalist yet elegant, with pale wood floors and accent walls in hues inspired by traditional Chinese gardens, such as rose pink, grass green, and cerulean blue. Custom-made sleek wooden furniture and black-and-white ink artwork by local artists adorn the spaces. Bathrooms are generously sized, equipped with vaulted ceilings, deep soaking tubs, separate rainfall showers, and premium HEELEY brand amenities. Guests also consistently praise the super comfortable bedding. Each room includes amenities like air conditioning, a mini-bar, TV, and coffee/tea making facilities.

4. Dining Experience

The hotel's dining options are generally well-received. Breakfast is described as excellent, offering a wide selection of delicious dishes, including local specialties like Shanghai-style noodles and a good variety of fresh fruits. The main restaurant, Shanghai Modern, serves Asian cuisine for both lunch and dinner and features an appealing open-air terrace. Additionally, guests can enjoy a coffee shop and a bar on-site. However, some guests noted that the breakfast variety might be limited for stays longer than one night, with food options remaining similar.

5. Service & Staff

The service and staff at Artyzen NEW BUND 31 Shanghai generally receive high praise for being warm, attentive, friendly, and helpful. Many guests have shared positive experiences, including receiving thoughtful birthday surprises, complimentary room upgrades, and dedicated assistance with tasks like Disney reservations and translations. Housekeeping is also noted for its remarkable hospitality and daily meticulous service. However, some guests have reported inconsistencies in service quality, particularly noting a perceived difference in attentiveness between Mandarin-speaking and non-Mandarin-speaking guests. There have also been isolated complaints about unhelpful front desk staff and unresponsive in-room phones.

6. Location & Accessibility

Located in Pudong's Qiantan International Business Zone, also known as the New Bund, the hotel is situated in one of Shanghai's newest and most modern neighborhoods. Its location is highly convenient, being directly next to the Taikoo Li shopping mall, which provides ample options for dining, shopping, and entertainment. Accessibility to public transport is excellent, with the Oriental Sports Center Metro Station just a 550-meter walk away. The hotel is approximately a 30-minute taxi ride from the airport, costing around 200 RMB. Nearby attractions include the Ice Cream Museum.

7. Value & Pricing

Artyzen NEW BUND 31 Shanghai is considered an exceptional value, offering a premium experience at a competitive price point. The average room price typically ranges from $101 to $150, with prices starting from US$109. This competitive pricing, coupled with the high quality of facilities and service, makes it an attractive option for travelers seeking luxury without excessive cost.

8. Common Complaints

While overwhelmingly positive, guest feedback highlights a few recurring issues. The most significant complaint involves inconsistent service quality, with some guests perceiving a disparity in attention based on language spoken. Limited variety in breakfast options for extended stays has also been mentioned. Other criticisms include occasional unhelpful interactions with front desk staff and problems with in-room phones being unresponsive. A minor inconvenience noted by some is the lack of an Ethernet port in rooms, relying solely on Wi-Fi.