Art Deco Hotel Montana

The Art Deco Hotel Montana in Luzern, Switzerland, is a distinguished property known for its breathtaking panoramic views, exceptional service, and elegant Art Deco design. Selected by the Michelin Key, it consistently receives high praise from guests.

1. Overall Rating & Sentiment

The overall sentiment for Art Deco Hotel Montana is overwhelmingly positive, with guests frequently describing their stays as "exceptional" or "marvellous." The hotel consistently achieves high guest scores, often noted around 8.7 or 8.9 on major booking platforms.

2. Key Highlights

Guests consistently laud the hotel for several standout features:

• Stunning Views: The hotel's elevated position provides spectacular, unobstructed views of Lake Lucerne, the city, and the surrounding Alps.
• Exceptional Service: The staff's friendliness and helpfulness are frequently highlighted as a major positive.
• Distinctive Design: The meticulously maintained Art Deco style, combined with newly renovated spaces, offers a chic and elegant ambiance.
• Unique Amenities: A private funicular transports guests directly from the lakeside up to the hotel lobby in just 60 seconds, adding to the unique experience. The Louis Bar, with its live jazz and extensive whiskey collection, is a popular feature, as is the seasonal rooftop Beach Club.

3. Room Quality

The rooms and suites at Art Deco Hotel Montana are described as spacious, clean, and comfortable, featuring stylish designer furniture and Art Deco-inspired decor. Many rooms are bright and airy, and most lakeside accommodations boast private balconies offering magnificent views. Bathrooms are modern, with some featuring freestanding tubs or even steam showers. Standard amenities include Nespresso coffee machines, well-stocked minibars, iPads, flat-screen TVs, Bose sound systems, and complimentary Wi-Fi. For ultimate luxury, the Penthouse Spa Suites offer lavish furnishings, private terraces, and the option of an outdoor hot tub. Deluxe rooms are noted for striking a balance between budget and comfort, featuring modern interiors with pastel tones.

4. Dining Experience

The hotel's dining options are highly regarded. The Scala Restaurant, awarded 15 Gault-Millau points, serves light Mediterranean cuisine and features a terrace with stunning panoramic views over the lake and city, particularly appealing from spring to autumn. Breakfast is a delightful experience, typically a buffet with a wide selection, including vegan and vegetarian options, and a chef preparing eggs, omelets, and crepes to order. The Louis Bar is renowned for its vast selection of over 130 Scottish single malt whiskies and hosts live jazz bands, creating a sophisticated ambiance.

5. Service & Staff

The service and staff at Art Deco Hotel Montana are consistently praised for being exceptionally friendly, helpful, and attentive. Guests have reported staff going "above and beyond" to ensure a memorable stay, especially for special occasions.

6. Location & Accessibility

Perched on a hillside overlooking Lake Lucerne, the hotel offers a tranquil setting with superb views. Its unique private funicular ensures easy access from the lakeside to the lobby. While slightly removed from the immediate city center, public transportation makes exploring Lucerne convenient. The hotel is a short 5-minute bus ride or a leisurely 20-minute walk from Lucerne train station to the Casino/Palace bus stop, where the funicular entrance is located. Key attractions like the Grand Casino Luzern are within a 5-minute walk, and the Chapel Bridge, Old Town, Lion Monument, and Swiss Museum of Transport are easily reachable by bus or a pleasant stroll. Zurich Airport (ZRH) is approximately a 1-hour drive away.

7. Value & Pricing

With an average room price around $493, compared to Lucerne's average of $311, the Art Deco Hotel Montana is positioned as a luxury option. However, guests often perceive it as offering "exceptional value for money" due to the high-quality experience, stunning views, and excellent service. Prices vary seasonally, with November being the cheapest month and May typically the most expensive.

8. Common Complaints

While generally receiving stellar reviews, some isolated criticisms have been noted:

• A rare but significant complaint involved claims of indifferent staff, poor service, a lack of cleanliness, and "nonsensical rules" that reportedly "ruined" a guest's stay.
• One review mentioned that breakfast "could be better" despite the general praise for the dining experience.
• Older feedback indicated a lack of air conditioning in some rooms and potential noise from the bar or outdoors when windows were open.

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