Andaru Collection Niseko

Andaru Collection Niseko, a Michelin Key Selected property, consistently earns high praise for its exceptional quality, service, and distinctive design, offering a luxurious and intimate retreat amidst the natural beauty of Hokkaido.

1. Overall Rating & Sentiment

Andaru Collection Niseko receives an overwhelmingly positive sentiment and high ratings from guests, reflecting an impressive overall score of 9.5 out of 10. Reviewers frequently use words like "exceptional," "extraordinary," "beautiful," and "the best" to describe their stays, particularly highlighting it as an "excellent honeymoon location" and "probably the best hotel for couples in Niseko."

2. Key Highlights

Guests consistently rave about several standout features:

• Service & Staff: The attentive and friendly staff, offering personalized butler service, is frequently cited as a major highlight.
• Design & Ambiance: The stylish and sleek design, inspired by the traditional dwellings of the indigenous Ainu people, is highly appreciated, creating a cozy and well-designed atmosphere that blends seamlessly with the Niseko landscape.
• Villas & Amenities: The luxurious and spacious two-story villas, offering privacy and modern comforts, are a key draw.
• Cleanliness: The hotel maintains an impressive cleanliness score of 9.9, making it a major highlight for past visitors.
• Dining: The on-site restaurant, Ultimo, is consistently praised for its excellent cuisine.
• Transport Facilities: The convenient free shuttle service to ski slopes and the station, along with free on-site parking, enhances the guest experience.

3. Room Quality

The accommodations at Andaru Collection Niseko primarily consist of luxury villas, each spanning approximately 118 square meters (around 1270 square feet) and thoughtfully designed across two floors. These villas feature a large open lounge and dining area, a spacious balcony or terrace, and a well-appointed kitchenette. Rooms are equipped with air conditioning, blackout curtains for a restful sleep, flat-screen TVs with in-house movies, and modern bathrooms that add a spa-like element. Guests appreciate the immaculate attention to detail, fine Japanese furniture, and the comfortable, luxurious feel of the spaces. Each villa also offers amenities like a refrigerator, microwave, coffee/tea maker, complimentary instant coffee and tea, plush bathrobes, and toiletries.

4. Dining Experience

The on-site restaurant, Ultimo, is a significant highlight of the Andaru Collection Niseko experience. It is described as excellent, offering a memorable culinary journey with a diverse menu that emphasizes both local Japanese delicacies and international favorites. The restaurant focuses on fresh, high-quality seasonal ingredients from Hokkaido, offering Italian fine dining. Guests can enjoy a hearty breakfast to start their day and unwind with a delicious dinner after a day of activities. Room service is also available.

5. Service & Staff

The service and staff at Andaru Collection Niseko receive near-perfect ratings, with an impressive score of 9.8 for staff performance. Guests consistently commend the staff for being friendly, helpful, attentive, and highly responsive. Personalized butler service is a notable feature, catering to guests' every wish. Staff members go "all the way to ensure guests are looked after," providing shuttle services to ski slopes and the station, organizing personalized itineraries, and offering helpful meal suggestions. Many reviews highlight the staff's dedication and thoughtfulness, contributing to an "extraordinary" and unforgettable experience.

6. Location & Accessibility

Andaru Collection Niseko is nestled in Kutchancho, approximately 11 kilometers from the main vibrant area of Niseko. It offers an exclusive and tranquil retreat surrounded by forests, boasting great views of Mount Yotei. The property is conveniently located for access to ski slopes, including Annupuri ski resort. The hotel provides a free shuttle service to nearby attractions and ski slopes, and a free on-site car park for guests traveling with vehicles. However, its slightly removed location means that taxis can be difficult to find later in the evening due to labor shortages in Niseko, which is something guests should be aware of if they plan to frequently visit Hirafu for drinks or dining outside the resort. The hotel is approximately a 150-minute drive from the airport.

7. Value & Pricing

The value offered by Andaru Collection Niseko is highly regarded, scoring 9.5 out of 10, with guests feeling they receive top-tier amenities and service at a fair price. As of January 28, 2026, a one-night stay for two adults can start from around $448.49, excluding taxes and fees. The typical room rate in the past month was approximately 111,930.76 JPY, which is higher than the city's average of 94,729.62 JPY, reflecting its luxury status and exceptional offerings.

8. Common Complaints

While overwhelmingly positive, some minor recurring issues have been noted by guests:

• Location Accessibility: The primary complaint is that the hotel is "a bit removed from the main Hirafu area," and finding taxis can be challenging in the late evening due to labor shortages in Niseko.
• Kitchenette Limitations: Some guests mentioned that the kitchenette is compact with "barely no tools" and the fridge is "a bit small."
• Motion Sensor Lighting: A few reviews noted that the motion sensor lighting in the toilet can be inconvenient, as the lights may turn off frequently, requiring guests to wave to reactivate them.

Sources

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10. michelin.com