Aman Kyoto
Two Michelin Keys

Hotel Details
Brand
Aman
Hotel Group
Amex FHR, Mr & Mrs Smith, Hyatt
Location
Aman Kyoto · Kyoto Prefecture, Japan
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Key Highlights
- ✓Guests consistently highlight several aspects that make Aman Kyoto exceptional:
- ✓Aman Kyoto is renowned for its "exceptional" and "impeccable" service, considered a defining feature of the stay.
Expert Review: Aman Kyoto
Aman Kyoto, a Michelin Two-Key property, stands as a testament to serene luxury, seamlessly blending traditional Japanese aesthetics with contemporary design amidst a breathtaking secret garden. Guests consistently praise the resort for its tranquil atmosphere, exceptional service, and stunning natural setting.
1. Overall Rating & Sentiment
The general consensus for Aman Kyoto is overwhelmingly positive, with guests describing it as an "outstanding" and "magical" oasis offering a sense of calm and tranquility. It consistently receives high ratings, with many guests scoring it 10/10. While undeniably expensive, for many, the experience justifies the hefty price tag for a truly unique and peaceful escape.
2. Key Highlights
Guests consistently highlight several aspects that make Aman Kyoto exceptional:
- Location & Design: The hotel is set within a "most beautiful secret garden," an 80-acre expanse of tranquil forest and meticulously designed landscapes, including ancient stone walls and moss-covered boulders. The architecture, a final project by the late Kerry Hill, is an "architectural masterclass" that harmoniously integrates with the natural surroundings, featuring black timber-slatted pavilions.
- Service: The service is frequently described as "absolutely exceptional," "unmatched," "impeccable," and "incredibly smooth and personal". Staff are noted for their attentiveness, caring nature, and personalized touches, such as delivering different desserts nightly and offering complimentary surprises.
- Amenities: The on-site spa with both indoor and outdoor onsen baths is a significant draw, providing a fantastic space for relaxation. Complimentary afternoon tea and evening canapés with drinks are also highly appreciated. The resort also offers cultural activities like tea ceremonies, ikebana, and guided nature walks.
3. Room Quality
Aman Kyoto's 24 guest rooms and 2 villas are spacious, minimalist, and designed to embrace traditional Japanese elements with a modern twist.
- Design: Rooms feature tatami floors, low tables, geometric shapes, and tokonoma alcoves with artifacts. Natural materials like paper, timber, and stone create a soothing, organic atmosphere. Floor-to-ceiling windows and doors offer direct views of the surrounding nature, with blackout curtains controllable at the touch of a button.
- Comfort & Features: Guests describe rooms as "super comfortable and well designed". Bathrooms are luxurious, often featuring heated floors, double vanities, enclosed rainfall showers, and a gigantic hinoki cypress wood ofuro bathtub that can comfortably fit multiple people. The minibar includes complimentary non-alcoholic beverages. Some accommodations have a duplex setup, offering upper and lower floors.
4. Dining Experience
The dining experience at Aman Kyoto is highly praised for its quality, seasonality, and artistry.
- Restaurants: The main restaurant, The Living Pavilion, serves as the social heart of the resort and offers both Western and Japanese cuisine. Taka-an is the Japanese fine-dining restaurant, headed by chef Shinichiro Takagi, known for its exquisite seasonal omakase dinners.
- Breakfast: Daily complimentary breakfast, served à la carte at The Living Pavilion, is a highlight. Guests can choose between Western options or an elaborate Japanese breakfast, often including grilled fish, assorted Kyoto obanzai, and freshly made tofu. The Japanese breakfast is described as "fantastic," a two-course affair with generous and high-quality condiments.
- Afternoon Tea & Evening Drinks: Complimentary Japanese afternoon tea (Kanmi) is available daily, and guests are invited for complimentary champagne, canapés, and drinks at The Living Pavilion just before sunset, creating a lovely transition from day to night.
5. Service & Staff
Aman Kyoto is renowned for its "exceptional" and "impeccable" service, considered a defining feature of the stay.
- Hospitality: Staff are consistently described as helpful, caring, patient, and professional. They go above and beyond with "lovely little surprises" like complimentary snacks and champagne.
- Personalization: The limited number of rooms (26) contributes to an intimate and personalized experience, allowing for discreet service where guests feel truly looked after without intrusion.
- Concierge: The concierge service is noted for its ability to connect foreign guests with Kyoto's cultural tapestry, including access to intimate temples.
6. Location & Accessibility
Aman Kyoto is nestled in a secluded "secret garden" at the foothills of Mount Hidari Daimonji, surrounded by 80 acres of forest.
- Neighborhood: It is located in the northern Takagamine district, offering a peaceful sanctuary away from the city's hustle and bustle. The Golden Pavilion (Kinkaku-ji Temple), a UNESCO World Heritage Site, is within walking distance. The resort is also close to 17 other UNESCO World Heritage Sites.
- Transport: While offering incredible seclusion, its location is "not ideal for Kyoto exploration" if you prioritize being in the city center. It's about a 30-minute taxi ride from JR Kyoto Station. Complimentary bicycles are available for exploring nearby, and cars with drivers can be arranged for longer journeys. Some guests note the pathways can be rocky and advise caution at night. There is no complimentary vehicle service from Kyoto station for check-in.
7. Value & Pricing
Aman Kyoto is firmly in the ultra-luxury segment, with a corresponding high price point.
- Cost: Nightly rates typically start around $2,500 (approximately ¥375,000) and can increase to $4,000 (approximately ¥600,000) or more during peak seasons.
- Value Perception: While expensive, many guests find it to be "worth the hefty price tag" for the unparalleled tranquility, stunning environment, and exceptional service. Some acknowledge that you can find larger rooms for half the price in other luxury Kyoto hotels but emphasize that you are paying for the expansive, immaculately maintained garden and unique experience.
8. Common Complaints
While generally glowing, a few minor criticisms or considerations are occasionally raised:
- Lack of Facilities: Some guests note the absence of a swimming pool or a traditional gym, which might be expected at this price point (though it offers fantastic spa facilities and onsens). The large property, however, allows for plenty of walking.
- Location for Tourism: Its secluded nature means it's "not the most conveniently located hotel in Kyoto" for extensive city sightseeing, often requiring taxi travel. Some suggest pairing a stay here with a more centrally located hotel if extensive touring is planned.
- Service Inconsistencies (Minor): While overall service is outstanding, a few isolated reports mention minor issues such as needing to remind staff about a requested drink, which becomes more noticeable given the high price point. Some reviews also suggest that the service, while great, might not always be "magical" or "up to par" with other Aman properties, suggesting varying expectations.
- Privacy in some rooms: Some rooms with an upstairs/downstairs setup can have a slight lack of privacy.
- Accessibility: The slabbed walkways are not conducive to pushchairs, and the hotel is not easily accessible for wheelchair users.
Sources
- trip.com
- luxurylink.com
- thattravelnerd.com
- japantimes.co.jp
- secretlifeoffatbacks.com
- viewsfromjapan.com
- mrandmrssmith.com
- reddit.com
- michelin.com
- youtube.com
- thenationalnews.com
- virtuoso.com
- thewanderinglens.com
- heria.eu
- hotelskyoto.net
- youtube.com
- youtube.com
- reddit.com
- indeed.com
- mrandmrssmith.com
Points to Consider
- •While generally glowing, a few minor criticisms or considerations are occasionally raised:
Google Reviews
411 reviews
Recent Guest Reviews
Aaron (aaronxcohen)
Extremely pleased with my second Aman property stay, the Aman Kyoto was a tranquil forest escape from the hustle and bustle of the city. Service was impeccable, food was great, and the spa was small, private and top notch quality. I was especially pleased to see a mezuzah on the entrance gate to the property!
Response from the owner
Dear Aaron san, <br><br>Greetings from Kyoto. <br><br>Thank you very much for choosing to stay at Aman Kyoto on your recent visit to Japan. We appreciate for taking the time to give us your feedback a...
kits VA
What a beautiful setup they have. We went for afternoon tea and we accidentally got to experience the Tea experience as well in their tea house😃. Had a fantastic afternoon tea experience because of the stunning view from The Living Pavilion restaurant and the tea menu and drinks were all too good. Service is unreal.
Response from the owner
Dear kits VA san, <br><br>Thank you for visiting Aman Kyoto and I appreciate for sharing your feedback through Google review. I am very happy to know that you enjoyed your Afternoon Tea and we truly l...
Patrick Woodward
I normally don't write reviews but wanted to give 5* to Aman Kyoto. Their attention to detail and service were very high and were accommodating to last minute changes in my plans. For example, I wasn't able to leave for Tokyo on time and they offered me up a room that afternoon after checking out to allow me to finish my work there before I then captured a later train that evening. The staff are ...
Response from the owner
Dear Mr. Patrick Woodward, <br><br>Greetings from Kyoto. <br><br>Thank you very much for choosing to stay at Aman Kyoto on your recent visit to Japan. We appreciate for taking the time to give us your...
Leon Roberts
I came here last year and got a tattoo and ended up bringing my friends this time. I love the staff, good pricing and they are quick. Please come here!!!!
M K
This was honestly one of the worst hotel stays I’ve ever had. I stayed for two nights and regretted it right from the start. The service was unbelievably slow, and the staff were not helpful at all. Every single time I asked for something, the answer was the same: “We’ll charge you for that.” Nothing felt included, nothing felt welcoming. Management was useless. Whenever you raise an issue, they ...
Andy C
Location/staff were hostile. There are significant better choices in Kyoto, and it goes without saying even more options if you consider Osaka. Highly not recommended.
Response from the owner
Dear Andy C sama<br><br>Thank you for taking the time to share your feedback with us.<br>We are truly sorry to learn that your experience did not meet your expectations, particularly regarding the loc...
About Two Michelin Keys
Two Michelin Keys recognize hotels that provide an excellent stay experience. These properties stand out for their remarkable quality, distinctive character, and superior service that goes above and beyond expectations.

Amex FHR
Mr & Mrs Smith
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