Airelles Saint-Tropez Château de la Messardière
Two Michelin Keys
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Hotel Details
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Airelles Saint-Tropez Château de la Messardière · Saint-Tropez, France
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Key Highlights
- ✓Space & Views: Spaces are generally generous, ranging from 25 to 60 square meters, with private terraces or balconies. Many offer stunning views of the gardens, vineyards, or the sea.
- ✓Feedback on service is mixed but generally leans positive regarding the staff's intentions and the outstanding car service.
- ✓Château de la Messardière is strategically located on a hill above Saint-Tropez, offering both stunning views and convenient access.
Expert Review: Airelles Saint-Tropez Château de la Messardière
Airelles Saint-Tropez Château de la Messardière, a Michelin Two-Keys property, consistently delivers a luxurious and unforgettable experience, blending historic grandeur with modern opulence. Guests frequently praise its breathtaking beauty, extensive amenities, and the serene escape it offers from the vibrant buzz of Saint-Tropez.
1. Overall Rating & Sentiment
The general consensus for Airelles Saint-Tropez Château de la Messardière is overwhelmingly positive, with an impressive overall rating often around 9.3 out of 10. Guests describe their stays as "unforgettable" and "magnificent," highlighting the hotel as a "hidden gem" and one of the best in Saint-Tropez. The sentiment leans towards awe and deep satisfaction with the property's aesthetics and offerings, despite some recurring service-related criticisms.
2. Key Highlights
Guests consistently laud several aspects of Château de la Messardière:
- Design & Ambiance: The hotel is described as breathtakingly beautiful, both historic and updated, with a "fairy-tale castle" aesthetic combined with Mediterranean-style villas. The perfectly maintained gardens, surrounded by umbrella pines, cypress trees, and jasmine, contribute to a sense of tranquility and class.
- Amenities: The property boasts exceptional facilities, including four distinct pools (a shell-shaped mosaiced pool, a 25-meter lap pool, an indoor spa pool, and a kids' club pool), a luxurious Valmont spa, a well-equipped fitness center, tennis courts, and a dedicated kids' club with a cinema, mini-farm, and treehouse. The complimentary Rolls-Royce transfers to town and the hotel's beach club, Jardin Tropezina, are a highly appreciated perk.
- Location: Perched majestically on a hilltop above Saint-Tropez, the hotel offers spellbinding panoramic views of the Gulf of Saint-Tropez, Ramatuelle vineyards, and Pampelonne Bay. This elevated position provides a sought-after sense of quiet seclusion while remaining easily accessible to the town and beaches via shuttle service.
3. Room Quality
The 86 rooms and suites are characterized as luminous, understatedly elegant, and comfortable havens. While some reviews note that rooms might not be as "show-stopping" as the rest of the resort, they are tastefully designed, often with a "cottage-like" feel.
- Comfort & Design: Rooms feature comfortable king-size beds and high-quality linens. The décor is bright and breezy, utilizing pastel yellows and oranges, Italian-inspired terracotta floors, and cozy canopy beds.
- Space & Views: Spaces are generally generous, ranging from 25 to 60 square meters, with private terraces or balconies. Many offer stunning views of the gardens, vineyards, or the sea.
- Bathrooms: Bathrooms are often spacious, featuring separate showers, bathtubs, and luxurious full-size Blaise Moutin bath amenities. However, one specific complaint mentioned an elevated shower with a door that didn't shut fully, leading to water on the floor. Some rooms have been fully renovated, while others are noted to be slightly older.
4. Dining Experience
Airelles Saint-Tropez Château de la Messardière is considered a gastronomic destination with a variety of culinary options.
- La Table de La Messardière: This restaurant offers buffet-style dining for breakfast, lunch, and dinner with a panoramic terrace and sweeping sea views. The breakfast buffet is world-class, featuring incredible pastries, fresh fruit, cheeses, and cold cuts, often including Ruinart champagne. Lunch also offers a sumptuous buffet with high-quality products like oysters, raw tuna, lobster, and truffle pasta.
- Matsuhisa Saint-Tropez: This evening-only restaurant serves Peruvian flavors with Japanese cuisine on a beautiful terrace, known for its intimate and upscale pan-Asian dishes such as wagyu tacos and king crab tempura.
- Other Options: Guests can also find Mediterranean cuisine at Palladio, enjoy sunlit lunches in the verdant gardens at Les Tables du Jardin, or head to Jardin Tropezina beach club for beachside lunches and dinners with creations by Jean-François Piège. Poolside dining with salads and gourmet finger foods is also available.
- Cedric Grolet: The world-famous pastry chef Cedric Grolet offers his unique creations, including trompe l'oeil classics and new recipes, alongside delicious breakfast pastries and a dessert buffet.
5. Service & Staff
Feedback on service is mixed but generally leans positive regarding the staff's intentions and the outstanding car service.
- Hospitality: Many guests highlight the staff's friendliness, professionalism, and genuine hospitality, with some mentioning personalized service, such as being greeted by name and receiving personalized amenities. General Manager Mauro Governato is noted for ensuring friendly and faultless service.
- Areas for Improvement: Despite good intentions, some reviews mention a lack of consistent training among staff, leading to minor hiccups. Issues included beach club reservations not being noted, unconfirmed reservation changes, incorrect information provided by staff (e.g., about the kids' club train), and occasional difficulties with meal bills not reflecting inclusive packages. The service at the beach club, in particular, has been described as "terrible" by some, with staff being perceived as arrogant and failing to provide complimentary water.
6. Location & Accessibility
Château de la Messardière is strategically located on a hill above Saint-Tropez, offering both stunning views and convenient access.
- Neighborhood & Views: The hotel is surrounded by 13 idyllic hectares of pines, cypress trees, and jasmine, providing a peaceful retreat. It offers panoramic views of Pampelonne Bay, the Gulf of Saint-Tropez, and the surrounding countryside and vineyards of Ramatuelle.
- Attractions: It's approximately 5-10 minutes from both the beach clubs and the center of Saint-Tropez. Tahiti Beach is about 1.4 miles away.
- Transport: The hotel provides excellent complimentary transportation, including Rolls-Royce transfers to downtown Saint-Tropez and the Jardin Tropezina beach club. A 24-hour shuttle service is available for guests to explore Saint-Tropez and return to the Château. Valet parking and a free car park are also offered, and guests can hire a car directly from the hotel.
7. Value & Pricing
Airelles Saint-Tropez Château de la Messardière is a high-end luxury property, and its pricing reflects this.
- Price Range: Room rates typically start from £996 (1,150 euros or $1,340) per night, with some guests reporting daily rates around 1,000 euros or even 6,500 euros a night for higher-end accommodations.
- Inclusions: Stays often include a significant amount of value, such as complimentary breakfast and lunch, Rolls-Royce transfers, a complimentary minibar, free pressing for a certain number of items, and free kids' meals. Virtuoso bookings can offer additional perks like upgrades, a $100 property credit, early check-in, late check-out, and complimentary Wi-Fi.
- Worth the Cost? While undeniably expensive, many guests feel the extensive inclusions and the overall magnificent experience justify the cost, with some stating it offers more value than other luxury hotels in Saint-Tropez with similar rates.
8. Common Complaints
While largely positive, some recurring criticisms include:
- Service Inconsistencies: Despite generally well-intentioned staff, a lack of comprehensive training was a frequent point of contention, leading to various small errors and a perception of "lackluster service" in some instances. The beach club service, in particular, received criticism.
- Laundry Service Quality: Some guests reported issues with the complimentary laundry service, noting items returned with new stains or being slightly damaged after dry cleaning.
- Room Minor Flaws: A specific complaint about a shower door not sealing properly was mentioned. Some older rooms might not be fully renovated. Limited storage space in smaller superior rooms was also noted.
- Noise: One guest mentioned hearing some noise at night in a superior room due to passing vehicles, though the free bottle of rosé helped mitigate this.
Sources
Points to Consider
- •While largely positive, some recurring criticisms include:
- •Laundry Service Quality: Some guests reported issues with the complimentary laundry service, noting items returned with new stains or being slightly damaged after dry cleaning.
Google Reviews
797 reviews
Recent Guest Reviews
Kuba Tygrysek
To Yao Sun comment! I'm a world expert on dairy products, and the waiter was right. Even a week after the expiration date, yogurts are perfectly safe to consume without any health risk! This is the norm, not the exception. Even if it happened accidentally, it's not an attack on the consumer's health or life. In an era of global food waste prevention, I highly applaud the fact that this wasn't thro...
Radish
The hotel itself was beautiful. Food was incredible. Service was good in general. But I forgot my cap (€680) in the room when I checked out. I called the hotel, they said they didn’t find it. I was 100% sure it was left in the hotel because I left in rush and left on the table. Maybe the cleaner wasn’t honest. I hope the hotel could have checked CCTV and find out the truth.
Philipp von Stein
We spent 15 beautiful days here in 2024 and loved every moment. The setting is stunning, the service warm and attentive, and the atmosphere incredibly relaxing. An unforgettable experience and a place we would happily return to.
PJ Taei
Messardière is an exceptional resort in every sense. The staff are genuinely outstanding, attentive, warm, and professional. The breakfast, lunch, and dinner buffets are among the best I’ve ever experienced, offering an impressive selection of world-class cuisine. With stunning views, immaculate rooms, and a perfect location overlooking Saint-Tropez, it’s hard to imagine a more flawless five-star ...
strathconn d (Glutenfree_traveller)
My stay at Airelles Saint-Tropez, Château de la Messardière was nothing short of magical. From the moment I arrived, I felt completely immersed in elegance, tranquility, and the kind of refined luxury that’s rare to find. The property itself is breathtaking. perched above Saint-Tropez with sweeping views of the bay and vineyards, every corner feels like a dream. The staff deserves special mention:...
Thijs Van Leeuwen
We absolutely loved our stay at La Messardière, an absolutely stunning hotel with helpful and delightful staff. The views and gardens are truly magnificent.
About Two Michelin Keys
Two Michelin Keys recognize hotels that provide an excellent stay experience. These properties stand out for their remarkable quality, distinctive character, and superior service that goes above and beyond expectations.
