25hours Hotel Zurich West

25hours Hotel Zurich West: A Vibrant and Stylish Michelin Key Selection

The 25hours Hotel Zurich West, a Michelin Key Selected property, is consistently praised for its distinctive design, exceptional service, and lively atmosphere, offering a refreshing stay in Zurich's dynamic west district.

1. Overall Rating & Sentiment

The general consensus for 25hours Hotel Zurich West is overwhelmingly positive, with an impressive overall rating often around 9.0 out of 10. Guests frequently describe their stays as excellent or wonderful, highlighting the hotel's unique character and high standards of service.

2. Key Highlights

Guests particularly appreciate the hotel's "supercool" and gorgeous design, attributed to local designer Alfredo Häberli, which imbues the property with personality and a creative vibe. The staff receives continuous praise for being phenomenal, friendly, and providing excellent customer service. Key amenities include a top-floor sauna with city views, a gym, and a seasonal outdoor pool. Complimentary bike rentals and a free, daily-replenished minibar in the rooms are also popular perks.

3. Room Quality

Rooms at 25hours Hotel Zurich West are described as clean, spacious, and comfortable, often featuring high ceilings and individual, bright decor that guests find trendy and aesthetically pleasing. Each room comes equipped with air conditioning, a minibar, a flat-screen TV, and a private bathroom, often with a rainfall showerhead. Some suites offer separate living areas, kitchenettes, and balconies with city or garden views.

4. Dining Experience

The hotel's on-site restaurant, Ribelli, offers a delightful Italian dining experience for breakfast, lunch, and dinner. It's lauded for its fresh, colorful, and aromatic dishes, including authentic Italian pizza, pasta classics, and antipasti. The buffet breakfast is particularly well-regarded, offering a wide variety of options such as hot dishes, local cheeses, meats, and freshly baked breads.

5. Service & Staff

The service and staff at 25hours Hotel Zurich West consistently receive high accolades. Guests frequently commend them for their friendliness, attentiveness, helpfulness, and overall professionalism, contributing significantly to a warm and welcoming stay.

6. Location & Accessibility

Located in the trendy Zurich West district (District 5), the hotel is situated in a former industrial area that has transformed into a hub for galleries, design shops, restaurants, and vibrant nightlife. While a bit distant from Zurich's main tourist attractions and the Old Town (a 10-15 minute tram ride), the hotel boasts excellent accessibility with a tram stop (Toni Areal) directly in front of the building. It's also conveniently located near Zurich Hardbrucke Railway Station, providing further transport links.

7. Value & Pricing

The 25hours Hotel Zurich West offers excellent value for money, especially considering Zurich's reputation for expensive accommodation. The average room rate is around $214, which is notably lower than the city's average of $263, making it an attractive option for budget-conscious travelers seeking style and comfort.

8. Common Complaints

While generally highly rated, some guests have noted a few recurring issues:

• A lack of USB charging outlets or universal power outlets in some rooms has been mentioned as an inconvenience.
• The location, while well-connected, is not within immediate walking distance of the Old Town.
• Certain room configurations, such as those with bunk beds or "peekaboo bathrooms," might not appeal to all guests.
• The on-site restaurant, while excellent, can be considered pricey by some.
• One review mentioned a "poor breakfast" lacking certain fresh vegetables and hard-boiled eggs.
• Some guests experienced issues with broken air conditioning systems, leading to overly warm rooms.
• The absence of in-room coffee makers, requiring guests to purchase coffee at reception, was a minor inconvenience for some.
• The wording regarding the refundable damage deposit (CHF 75 per day, up to CHF 300 maximum for longer stays) could be clearer.

Sources

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3. michelin.com
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6. expedia.com
7. 25hours-hotels.com
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11. zuerich.com
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13. hotels-zurich.net
14. gigigriffis.com