WONNEMAR Resort-Hotel

WONNEMAR Resort-Hotel, Wismar: A Comprehensive Review

The WONNEMAR Resort-Hotel in Wismar, Germany, a Michelin Key Selected property, is highly regarded as a family-friendly destination offering a unique blend of relaxation, fun, and comfort. Guests consistently praise its direct access to the extensive Wonnemar adventure pool and spa, comfortable accommodations, and friendly service.

1. Overall Rating & Sentiment

The general consensus for WONNEMAR Resort-Hotel is overwhelmingly positive, with an average rating of "Very Good" (8.4 out of 10 on Booking.com, 8.3/10 on Trip.com). Reviewers frequently highlight the clean environment and the excellent facilities, particularly the aquatic offerings. The sentiment is largely one of satisfaction, especially for families seeking an active and relaxing getaway.

2. Key Highlights

The hotel's most significant highlight is its direct, bathrobe-accessible connection to the WONNEMAR adventure pool, spa, and sauna world. This extensive facility features multiple indoor and outdoor pools, a lazy river, waterslides, a hot tub, and a comprehensive sauna landscape.

Other key highlights include:

• Family-Friendly Amenities: Dedicated play areas, children's rooms with gaming consoles, and organized activities for kids make it ideal for families.
• Wellness and Spa: Beyond the adventure pool, guests appreciate the full-service spa offering massages, facials, and various treatments, along with thermal baths, steam rooms, and brine grottoes.
• Modern Design: The hotel boasts a modern, minimalist-style design with warm tones, creating a comfortable and inviting atmosphere.
• Service & Staff: Many guests commend the very friendly, helpful, and attentive staff across all departments.

3. Room Quality

The rooms at WONNEMAR Resort-Hotel are described as clean, comfortable, spacious, and family-friendly with modern furnishings. They often feature hardwood or parquet floors, floor-to-ceiling windows, 48-inch flat-screen TVs, and high-quality box-spring beds for enhanced comfort. Specific room types include Double Rooms, Double Rooms with Balcony (20 sq m), Superior Rooms, and Family Rooms (258 sq ft/24 sq m). All rooms include cable TV and a private bathroom with a shower, complimentary toiletries, and a hairdryer. Some rooms offer garden, landmark, or city views. Hypo-allergenic bedding and a pillow menu are available.

However, some guests have noted the absence of mini-fridges and coffee makers in the rooms as a minor drawback.

4. Dining Experience

The hotel's main restaurant, "Tafelhuus," is highlighted for its exquisite regional and international cuisine with a Mediterranean touch, utilizing fresh and seasonal local products. The restaurant has received a "Michelin Plate" distinction for its culinary offerings. Guests frequently describe the food at dinner as "fine" or "great."

Breakfast, served as a buffet, receives high praise for being "delicious," "good," and "extensive." The hotel also features a bar/lounge ("Bar 1632") with a cozy fireplace, a poolside bar, and a snack bar/deli. Dinner often includes a buffet or a 3-course menu, with varied children's dishes available.

5. Service & Staff

Guest feedback consistently rates the staff highly, with an average score of 9.0 for staff on Booking.com. Reviewers describe the receptionists and restaurant staff as "very friendly," "helpful," and "attentive." The hotel management emphasizes warm hospitality and first-class service to ensure a carefree and comfortable stay for guests.

6. Location & Accessibility

WONNEMAR Resort-Hotel is located close to the Old Town of Wismar, a UNESCO World Heritage Site. The city center is approximately 0.5 to 1.3 km away, making it reasonably accessible to local attractions such as Wismar Theatre, Wasserkunst, and the City History Museum.

The hotel offers convenient transport facilities, being a short distance from Wismar Train Station, which connects to other cities like Rostock and Lübeck. On-site private parking is available for a daily fee of €9. The hotel is also wheelchair-friendly with accessible rooms and marked disabled parking spaces.

7. Value & Pricing

With an average price of approximately $170 per room, WONNEMAR Resort-Hotel offers a competitive blend of luxury and affordability compared to the average hotel price in Wismar ($146). Rates can vary significantly based on the season and day of the week, with prices ranging from $99 to $740. Guests often feel they receive good value for money, considering the extensive facilities, especially the integrated water park and spa access. Included in the room rate are many services that might be extra at other hotels.

8. Common Complaints

While generally well-received, some recurring issues and criticisms include:

• Additional Charges for Amenities: Some guests express disappointment over extra costs for certain amenities, such as the sauna world (approx. €14 per person per day).
• Room Cleaning Frequency: A few reviews mention that rooms were not cleaned daily during longer stays.
• Missing In-Room Amenities: The lack of mini-fridges and coffee machines in rooms is occasionally noted.
• Overcrowding in Pool Area: During peak times, the pool area can become overcrowded.
• Mixed Food Quality at Water Park: While the main restaurant is praised, some guests have had mixed experiences with the food quality at the aqua park's dining options, describing it as "garbage" in one instance.

Sources

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