voco Riyadh

voco Riyadh stands out as a "MICHELIN Guide Selected" property, signifying a high-quality stay experience in the Saudi capital. This five-star hotel is highly regarded by guests for its blend of modern design, exceptional hospitality, and comprehensive facilities, making it a prominent choice for both business and leisure travelers.

1. Overall Rating & Sentiment

The general consensus for voco Riyadh is overwhelmingly positive, with guests frequently rating their stays as "wonderful" or "exceptional". On Booking.com, it holds a superb rating of 9.4 out of 10 based on over 1,300 reviews, with high scores across all categories, especially for staff (9.6) and cleanliness (9.5). Agoda also reflects this positive sentiment with an impressive overall rating of 8.6, highlighting exceptional staff performance (9.0) and cleanliness (9.1). Many reviews consistently praise the hotel's cleanliness, comfort, excellent service, and prime location.

2. Key Highlights

Guests consistently laud voco Riyadh for several key aspects:

• Exceptional Service & Staff: The staff's friendliness, professionalism, and willingness to go above and beyond receive frequent commendation.
• Impeccable Cleanliness: The hotel maintains outstanding hygiene standards throughout its premises, ensuring a spotless environment.
• Modern Design & Facilities: The hotel boasts modern, stylish decor and a welcoming atmosphere, featuring a year-round outdoor pool with city views, a fitness center, and a spa with a Moroccan Hammam.
• Strategic Location: Its central position offers easy access to commercial districts and key attractions.

3. Room Quality

voco Riyadh offers 438 guest rooms, described as light, bright, and spacious, often finished in soft creams and sands, reflecting the desert surrounds of Saudi Arabia, with occasional pops of color like mustard and navy. Rooms are equipped with modern amenities including air conditioning, free WiFi, flat-screen TVs, and private bathrooms with showers and baths. Some units also feature a seating area for relaxation. Suites provide the added luxury of a separate living area and dark wooden writing desks. Marble bathrooms and Antipodes bathroom amenities further enhance the comfort and style. Guests frequently report "perfect comfort" and appreciate the spaciousness and cleanliness of the rooms.

4. Dining Experience

The hotel provides a diverse culinary experience with four to six on-site restaurants, offering a selection of international, Italian, Lebanese, Indian, and all-day-dining options. Guests can enjoy a highly-rated breakfast buffet with continental, Asian, and American choices. The Rotunda in the lobby is noted for its elegant ambiance and selection of fresh juices and baked goods. Additionally, a coffee shop is available for lighter bites and beverages, and 24-hour room service ensures dining convenience at any time. Halal dining options are also available.

5. Service & Staff

The service at voco Riyadh is consistently highlighted as a major strength. Staff members are repeatedly praised for their professionalism, friendliness, and helpfulness. Specific employees are often mentioned by name in guest reviews for providing exceptional customer service, smooth check-ins, and being very welcoming and informative. Many guests appreciate the attentiveness and personalized service, creating a welcoming and comfortable atmosphere.

6. Location & Accessibility

Located on King Fahad Road, opposite the Ministry of Interior, voco Riyadh enjoys a prime central location in the city's booming business district. This allows for easy access to commercial areas, as well as leisure attractions like Murabba Palace (2.5 km), Al Faisaliah Tower (2.9 km), and Riyadh Park Mall. Public transportation, including Riyadh Railway Station and other bus stops, are conveniently located nearby, facilitating exploration of the city. The hotel offers complimentary self-parking and valet parking, and is approximately 30 minutes from King Khalid International Airport.

7. Value & Pricing

While considered a luxury hotel, voco Riyadh is seen by many guests as offering exceptional value for its quality and amenities. Entry-level deluxe rooms can start from around SAR 960 (approximately $256 USD) per night. Agoda notes an average room price of $316, which it describes as an "exceptional value" compared to the average in Riyadh. The high level of service, modern facilities, and comfortable rooms often justify the cost for guests.

8. Common Complaints

While largely positive, some recurring issues or criticisms have been noted by guests:

• Breakfast Experience: A few reviews mention that the breakfast can be poorly organized, with long waiting times, limited dishes, and insufficient seating compared to the hotel's size.
• Room Views: Some rooms may face internal areas or air circulation systems, resulting in a lack of natural light or desirable views.
• Gym Organization and Signage: One guest noted inadequate storage for weight plates in the gym and inaccurate signage leading to the health club.
• Room Maintenance: An isolated complaint mentioned a stained carpet in a room.

Sources

1. michelin.com
2. michelin.com
3. booking.com
4. agoda.com
5. whatsonsaudiarabia.com
6. booking.com
7. almosafer.com
8. cvent.com
9. agoda.com
10. expedia.com
11. ihg.com
12. ihg.com
13. welcomesaudi.com
14. hotels.com