Treeline Urban Resort

Treeline Urban Resort in Siem Reap, Cambodia, a distinguished Michelin Key Selected property, consistently receives high praise for its harmonious blend of contemporary design, commitment to sustainability, and exceptional guest experience. It stands out as a tranquil urban oasis that deeply integrates local art and culture into its ethos.

1. Overall Rating & Sentiment

The general consensus for Treeline Urban Resort is overwhelmingly positive, with guests frequently rating it as "exceptional." Reviewers describe it as a "unique and refreshing home away from home" and a "tropical paradise." The hotel is celebrated for its modern, tasteful design and comfortable atmosphere.

2. Key Highlights

Guests consistently rave about several key aspects of Treeline Urban Resort:

• Design & Art: The resort is praised for its "effortlessly sleek and stylish" contemporary Khmer design, featuring natural materials like indigenous stone and wood, and a neutral color palette. It boasts a curated collection of contemporary Cambodian art, with pieces by local artists enriching the hotel's spaces.
• Sustainability: Treeline is deeply committed to eco-tourism and sustainability, evident in initiatives like eliminating single-use plastics, providing refillable water bottles, and using locally sourced produce.
• Rooftop Infinity Pool: The spectacular emerald rooftop infinity pool is a major draw, offering stunning sunset views over the river and Siem Reap's Old Town, providing a perfect spot for relaxation.
• Central Courtyard: A beautiful central courtyard with verdant gardens, water features, and sculptures serves as the "heartbeat" of the resort, offering a serene backdrop.

3. Room Quality

The 48 rooms, including 12 suites, are described as spacious, calming, and impeccably designed. They feature clean lines, brushed concrete walls, dark-stone floors, and are adorned with locally sourced textiles and unique objets d'art, giving them a "bohemian spirit." Guests appreciate the comfortable and "soporific beds," guaranteeing an unbeatable night's sleep. Amenities typically include flatscreen TVs, Bose Bluetooth speakers, air-conditioning, minibars (often included in the rate with soft drinks, snacks, and local beers), tea and coffee facilities, and free bottled water in refillable glass bottles. Bathrooms are also highlighted, with some suites offering huge baths and walk-in showers.

4. Dining Experience

Treeline Urban Resort offers a diverse and highly-rated dining experience across its four venues, with a strong emphasis on fresh, locally sourced ingredients and impressive plant-based options.

• SEED: This ground-floor restaurant is dedicated to mastering breakfast, offering a nutritious East-meets-West menu in an AC interior or the beautiful courtyard. Guests praise the delicious and plentiful options, including made-to-order dishes and high-quality ingredients.
• HOK Noodle Bar + Grill (now referred to as ROMIET): Known for its "re-imagined regional dishes" and "perfectly curated slice of Asian street life," HOK (now ROMIET) offers extensive and exciting vegan choices in a laid-back, communal setting designed for sharing.
• Canopy Bar: Located poolside on the rooftop, this bar offers signature cocktails and delicious snacks, perfect for enjoying sunsets.
• Brown Coffee: Guests also have access to the riverside Brown Coffee, celebrated for its role in Cambodia's café revolution and its sensational coffee.

5. Service & Staff

The service and staff at Treeline Urban Resort are consistently highlighted as a major strength, often described as "exceptional," "friendly," "attentive," and "caring." Guests appreciate the professional, welcoming, and gracious hospitality, with staff often remembered for their smiling demeanor and eagerness to please. They are noted for providing excellent recommendations and insider information, making guests feel at home.

6. Location & Accessibility

Treeline Urban Resort enjoys a prime "breezy riverside location" in the heart of Siem Reap. It is conveniently situated within easy reach of major attractions:

• Old Market: Just a "hop and a skip" from the Old Market.
• Angkor Wat: Approximately a 15-minute drive by car or tuk-tuk to the Angkor temple complex.
• Angkor National Museum: A 17-minute walk away.
• Pub Street: Within a short distance.

Despite its central location, the property is far enough away to offer a quiet retreat. Siem Reap International Airport is about 9 km away, a half-hour drive.

7. Value & Pricing

While offering a luxurious experience, Treeline Urban Resort is considered to provide "exceptional value" for the discerning traveler. Room prices can start from around $161 per night for a Deluxe Urban King room, with Executive Suites and Junior Suites being higher. Rates often include continental buffet breakfast with cooked-to-order dishes, complimentary one-way airport transfer, and a welcome drink. Special offers for locals and expats, including discounts on spa treatments and food and beverage, are also available.

8. Common Complaints

While guest feedback is overwhelmingly positive, a minor point of criticism noted by one reviewer was that while the lighting in the rooms was tasteful, it was "lacking in functionality" in some areas. However, this was presented as a minimal complaint in an otherwise lovely stay. Another comment mentioned a staff member walking ahead and remaining silent when asked questions, but this seems to be an isolated incident rather than a recurring issue. Overall, recurring complaints are notably absent in the comprehensive reviews.

Sources

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6. thelondoneconomic.com
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8. expedia.com
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10. google.com.kh
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12. treelinehotels.com