Rambutan Hotel & Resort
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Hotel Details
Location
Wat Bo Road, Wat Bo Village, Sala Komreuk Commune, Siem Reap, Cambodia
Cambodia, Southeast Asia
Location
Rambutan Hotel & Resort · Siem Reap, Cambodia
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Expert Review: Rambutan Hotel & Resort
Rambutan Hotel & Resort, a Michelin Key Selected property in Siem Reap, Cambodia, consistently receives high praise from guests for its serene ambiance, exceptional service, and unique design. It is frequently described as a peaceful oasis offering a blend of modern comforts and traditional Khmer charm.
1. Overall Rating & Sentiment
The general consensus for Rambutan Hotel & Resort is overwhelmingly positive, with an overall rating of 8.9 on Agoda and 9.3 on Booking.com, highlighting "superb" experiences from hundreds of reviews. Guests frequently describe their stays as "exceptional," "wonderful," and a "little paradise oasis". The sentiment is one of delight and satisfaction, with many expressing a desire to return.
2. Key Highlights
Guests consistently laud several aspects of the resort:
- Service & Staff: The staff receives near-perfect scores (9.8-9.9) for being incredibly friendly, helpful, attentive, and efficient. Their "can-do attitude" and willingness to organize tours and transportation are frequently mentioned.
- Design & Ambiance: The hotel's "stylish design," "exquisite taste," and "incredible attention to detail" are highly appreciated. The lush tropical gardens and two salt-water pools contribute to a tranquil and charming atmosphere that often exceeds guests' expectations from photos.
- Location: The resort's location is praised for being both convenient and quiet. Tucked down a side street, it's just a 5-minute walk from the Old Market and Pub Street, allowing easy access to the city's vibrant center while providing a peaceful retreat. It's also a 5-minute drive from Angkor Wat.
- Amenities: The two outdoor saltwater swimming pools are a significant draw, often described as delightful and a great place to relax. A full-service spa offering various treatments, a restaurant, and a bar are also key amenities.
3. Room Quality
Rambutan Hotel & Resort offers 19 air-conditioned accommodations, including spacious suites and villas with modern Cambodian-style furnishings. Rooms often feature private balconies or terraces, with some Deluxe Terrace and Deluxe Rooftop Terrace rooms boasting outdoor bathtubs and splash showers. Guests appreciate the "comfortable and clean" rooms, many of which are split over two levels, offering distinct living and sleeping spaces. Standard amenities include minibars, safes, flat-screen TVs, complimentary bottled water, and free Wi-Fi. Beds come with down comforters, and bathrooms include rainfall showerheads, bathrobes, and complimentary toiletries.
4. Dining Experience
The resort features a restaurant and bar that serve a mix of Western and Khmer classics, overlooking one of the saltwater pools. Breakfast consistently receives excellent reviews, with guests describing it as "delicious," "yummy," and "excellent," often with the flexibility to mix and match dishes. Meals can be enjoyed in the restaurant, at the outdoor terrace, or via 24-hour room service. The bar also offers light refreshments and signature cocktails.
5. Service & Staff
The service at Rambutan Hotel & Resort is a standout feature, receiving exceptional praise from guests. The staff are repeatedly described as "incredible friendly and efficient," "amazing," "attentive," and having a "positive can-do attitude". They are highly helpful in arranging tours and transportation, ensuring a seamless and pleasant stay for visitors. Many reviews highlight the staff as the "life and soul of the place," making the experience truly exceptional.
6. Location & Accessibility
The resort enjoys a prime location in the heart of old Siem Reap, situated down a quiet side street but remarkably close to key attractions. It's just a 5-minute walk to the lively Pub Street and the Old Market, making it easy for guests to explore dining, shopping, and nightlife options. The UNESCO World Heritage site of Angkor Wat is a convenient 5-minute drive away. The hotel also offers an airport shuttle service (for a surcharge) and bicycle rentals for exploring the area.
7. Value & Pricing
Rambutan Hotel & Resort is considered to offer excellent value for money, with an average room price of approximately $78, which is slightly below the average price of a hotel room in Siem Reap ($85). KAYAK shows prices for rooms starting from around $67 to $123, depending on the room type and booking dates. Guests frequently comment on the "great value for the money" given the quality of the service, facilities, and overall experience.
8. Common Complaints
While overwhelmingly positive, one minor recurring criticism noted in reviews relates to the pricing of the minibar, with one guest describing it as "ridiculous". Another review mentioned the lack of a gym within the resort as a minor drawback. However, these appear to be isolated comments within a sea of positive feedback.
Sources
Google Reviews
415 reviews
Recent Guest Reviews
Marjaana Peeters
Rambutan Resort in Siem Reap was a fantastic stay - stylish, relaxing and full of character. The team were very flexible and helpful with our room choice, which made arrival and settling in feel effortless. The pool area is a real highlight: calm, well designed and perfect for cooling off after a day out. Breakfast was excellent with plenty of choice; everything felt fresh and well prepared. Our...
EWS
⭐️⭐️⭐️⭐️ ⭐️ Hospitality Done Right Our 6-night stay at Rambutan was nothing short of magical. From the moment we arrived, we were embraced by a remarkable team with warmth and professionalism - every wish and need anticipated. Their genuine friendliness and passion for what they do is unmistakable. They care deeply about each guest, and about showcasing the very best of Siem Reap. Our terrace ro...
Jessica Marks
Rambutan is a gem of a hotel! We stayed for three nights and enjoyed every minute of it. It’s incredibly tranquil, especially the pool with the beautiful plants and trees around it providing a lush tropical vibe. Rooms are spacious and comfortable and well kept. Location is ideal for walking anywhere in town. But most of all, the staff was the star of the show. They were all incredibly helpful and...
Lin Sabones
My husband and I stayed here during our honeymoon in October 2025. The staff were incredibly thoughtful and caring. We arrived late at night via their car transport, and felt warmly welcomed. The rooms were exceptional - loved all the details from the window shades, ceramics that held the shampoo and shower gel… the design was beautiful! The staff were also exceptional - everyone from front desk,...
Nathalie Wolf
We had an amazing stay at Rambutan Resort. It’s a beautiful oasis in the heart of Siem Reap – super central, yet it feels peaceful and removed from the city, like a true private retreat. Each room is unique and full of thoughtful details, with a strong focus on sustainability. Glass bottles for water are provided and can be refilled, so no plastic bottles are used. The design and style of the res...
o2xistlton lton
Absolutely Brilliant all round. I was privileged to stay at this beautiful and well-located hotel while in Siem Reap for four nights, the room was very well equipped with everything I needed, room serviced every day, the staff are all very pleasant and accommodating with very good English, complimentary breakfast together with the lunch and dinner menus' just superb. Big shout out to Seyla & Rotat...
Minor