The Tokyo EDITION, Toranomon
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Hotel Details
Location
Tokyo
Japan, Asia
Brand
Edition
Hotel Group
Marriott
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Key Highlights
- ✓Dining at The Jade Room:** While the space is beautiful, some guests have found the food at The Jade Room to be underwhelming given the Michelin-starred chef.
Expert Review: The Tokyo EDITION, Toranomon
The Tokyo EDITION, Toranomon offers a luxurious and stylish experience in the heart of Tokyo, often lauded for its breathtaking views of the city skyline and Tokyo Tower. It is recognized as a Michelin Key Selected property, signifying a high-quality stay.
Overall Rating & Sentiment
The hotel generally receives very positive feedback, with an average overall rating of 4.2 out of 5 on Marriott and 8.9 to 9.2 out of 10 on other platforms. Guests frequently describe their stays as "exceptional," "amazing," and "unforgettable," highlighting its chic ambiance and good vibes.
Key Highlights
Guests consistently praise several aspects of The Tokyo EDITION, Toranomon:
- Spectacular Views: The most frequently mentioned highlight is the incredible panoramic views of Tokyo, especially Tokyo Tower, which can be enjoyed from guest rooms, restaurants, and bars.
- Chic Design & Atmosphere: Designed by renowned architect Kengo Kuma and Ian Schrager, the hotel boasts a "sky lobby" filled with over 500 plants, creating an "urban jungle sanctuary" that feels both expansive and inviting. The signature scent throughout the hotel is also often noted.
- Lively Food & Beverage Outlets: The hotel is known for its popular dining and bar venues that attract both guests and locals, creating a vibrant atmosphere.
- Spacious Rooms: In a city where space is a premium, guests appreciate the generously sized rooms, with some even featuring expansive private outdoor terraces.
Room Quality
The 206 guest rooms, including 22 suites, are located on floors 31-36 of the Tokyo World Gate building. Rooms offer breathtaking views of either the city or Tokyo Tower, with many guests specifically booking Tower View rooms for the iconic sight. The design is minimalistic with clean lines, a neutral and organic color palette, and natural materials like white oak floors. Amenities are high quality, and rooms are described as clean, comfortable, and well-appointed, featuring large king-size beds, sofas by the window, and large TVs. Some suites, like the Studio Terrace, offer an induction stove, oven, deep sink, Nespresso coffee, and tea-making facilities.
Dining Experience
The Tokyo EDITION, Toranomon offers several dining options:
- The Blue Room: This is the hotel's all-day dining restaurant, where breakfast is served. Breakfast often includes a buffet of high-quality items (pastries, cold cuts, yogurt) complemented by a menu from which guests can order a main item, with options for both Japanese and Western breakfasts. For lunch and dinner, it serves international favorites and is praised for its memorable meals and views of the city lights, especially Tokyo Tower.
- The Jade Room + Garden Terrace: Helmed by British Michelin-starred chef Tom Aikens, this restaurant offers course-based menus that blend contemporary Japanese and Western-influenced dishes. The indoor space features green velvet and sleek wooden textures, while the outdoor terrace (seasonally open) provides a lush al fresco setting with Tokyo Tower views. While the space and staff are lovely, some guests have found the food at The Jade Room to be a disappointment compared to expectations of a Michelin-starred chef.
- Lobby Bar: A large and inviting all-day bar and lounge on the 31st floor, it offers drinks and snacks with panoramic city views and is popular for afternoon tea and cocktails.
- Gold Bar at EDITION: Located on the ground floor, this speakeasy-style bar is described as glamorous, with black interiors, white and gold accents, and a marble bar, drawing inspiration from the pre-Prohibition era. It's known for its sophisticated atmosphere and popular cocktail parties.
Service & Staff
Guest feedback on service is somewhat mixed but generally positive, with many praising the staff's warmth, thoughtfulness, and genuine care. Concierge services are highlighted for arranging reservations and transfers. However, some reviews suggest that while well-intentioned, the service may not always reach the caliber expected of a luxury property, especially given the hotel's size and international staff, leading to a less personalized experience at times. Minor issues like forgotten room service items have been reported.
Location & Accessibility
The hotel is located in the upscale Toranomon business district, occupying upper levels (31-36) of the Tokyo World Gate skyscraper.
- Neighborhood: Toranomon is described as calm, quiet, and less touristy, with many offices, embassies, and high-class residential areas.
- Attractions: It offers unbeatable views of Tokyo Tower (0.68 km away) and is close to Toranomon Hills (9-minute walk), Tomo Museum of Art, Minato Science Museum, Zojoji Temple, and Akasaka Hikawa Shrine. The shopping district of Ginza is also conveniently accessible.
- Transport: The hotel is a short walk from Kamiyacho, Roppongi-Itchome, and Toranomon subway stations, providing easy access to other parts of Tokyo. It is connected to Kamiyacho Station by an underground passage.
Value & Pricing
Cash rates typically range from $500 to $1,000 per night, with Trip.com indicating prices starting around US$647. While many guests find the experience worthwhile, particularly for the views and design, the "Value for the Money" rating on Marriott's site is 3.7 out of 5, suggesting some guests find it expensive. Booking through programs like Marriott STARS can offer additional perks such as complimentary breakfast, room upgrades, and property credits, which can enhance the perceived value.
Common Complaints
While largely positive, some recurring criticisms include:
- Service Inconsistency: Although often praised, some guests have noted that the service, while well-intentioned, can sometimes lack the personalized touch expected of a luxury property, possibly due to the large number of rooms and international staff.
- Lack of Views in Wellness Facilities: The indoor pool and gym, though well-equipped, are noted for having no views, which some guests find disappointing compared to other Tokyo hotels offering panoramic cityscapes from their wellness areas.
- Breakfast Buffet Setup: The buffet component of the breakfast at The Blue Room can feel crowded, awkwardly positioned onto part of the lobby bar.
- Hallway Aesthetics: One review specifically mentioned that the hallway walls, with their cheap white paint and scratches, detracted from the luxury feel.
- Dining at The Jade Room: While the space is beautiful, some guests have found the food at The Jade Room to be underwhelming given the Michelin-starred chef.
- Hotel Scent: The hotel's signature fragrance, while generally liked, can sometimes be overpowering in guest rooms.
Sources
Points to Consider
- •While largely positive, some recurring criticisms include:
Marriott
Hyatt
