The Hoxton, Rome
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Hotel Details
Location
Rome
Italy, Europe
Brand
The Hoxton
Hotel Group
Accor
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Key Highlights
- ✓Exceptional Service:** The staff are frequently highlighted as "super friendly," "welcoming," "helpful," and "accommodating," contributing significantly to a positive guest experience.
- ✓Comfort:** Guests consistently praise the "extremely comfortable" beds, often described as "like a cloud," and the "amazing" showers, frequently cited as the "best hotel shower" many have ever used.
Expert Review: The Hoxton, Rome
The Hoxton, Rome, a Michelin Key Selected property, consistently receives high praise for its vibrant atmosphere, stylish design, and exceptional service, making it a highly recommended choice for travelers seeking a chic and comfortable stay in the Eternal City.
Overall Rating & Sentiment
The Hoxton, Rome enjoys a strong overall rating, with guests frequently expressing high satisfaction. It holds an impressive 9.0 rating on Booking.com and a 19.2/20 score on Tablet Hotels, reflecting its Michelin Guide selection. The general sentiment is overwhelmingly positive, with many describing the hotel as a "gem," "stylish," and "super comfortable".
Key Highlights
Guests consistently rave about several aspects of The Hoxton, Rome:
- Design & Ambiance: The hotel's aesthetic, characterized by a fresh take on mid-century Italian modernism, warm and earthy tones with playful pops of color, parquet floors, and bespoke brass lighting, is a major draw. The "open house" philosophy creates a relaxed, inclusive, and "hip hangout" vibe that successfully blends guests with locals for co-working, coffee, and cocktails.
- Exceptional Service: The staff are frequently highlighted as "super friendly," "welcoming," "helpful," and "accommodating," contributing significantly to a positive guest experience.
- Comfort: Guests consistently praise the "extremely comfortable" beds, often described as "like a cloud," and the "amazing" showers, frequently cited as the "best hotel shower" many have ever used.
- Amenities: The hotel offers a range of appealing amenities including two restaurants (Cugino and Elio), a lively bar, free and fast Wi-Fi throughout, 24-hour front desk service, and free bicycles for exploring the city. Rooms are also equipped with electric teapots and fridges.
Room Quality
The Hoxton, Rome offers 192 rooms in various sizes, from the compact "Shoebox" (approximately 13-13.9m² / 139 ft²) designed for solo travelers, to "Cosy," "Cosy Up," "Roomy," and "Biggy" (up to 28-30.1m² / 301 ft²) options, some of which feature balconies or terraces. The room design reflects a fresh, mid-century Italian modernism, with parquet floors, statement headboards, and brass fixtures. Bathrooms are described as elegant, featuring Perrin & Rowe tapware and dispensers for toiletries, avoiding single-use plastics. Rooms are generally found to be clean, comfortable, and quiet due to soundproofing.
Dining Experience
The hotel features two distinct dining options that cater to various preferences:
- Cugino: This casual bistro, in partnership with local bakery Marigold, serves artisanal pastries and coffee for breakfast, brunch, and lunch. In the evening, it transforms into a popular aperitivi and late-night cocktail bar, offering a light all-day menu.
- Elio: The second restaurant, led by Chef Sarah Cicolini, focuses on indulgent Roman fare, reinterpreting Italian classics with a contemporary lens and seasonal ingredients. Guests have found the food to be "quite good," offering a different take on traditional dishes. The hotel's bar is celebrated for its "excellent cocktails" and a "perfect" evening ambiance. While breakfast generally receives positive feedback, some guests have noted occasional slow service or found the options "a bit disappointing" compared to overall positive dining experiences.
Service & Staff
The service at The Hoxton, Rome consistently garners high praise. Guests frequently commend the "super friendly," "welcoming," "helpful," and "accommodating" staff, who are available 24 hours a day and can speak multiple languages. The casual attire of jeans and t-shirts worn by staff contributes to the hotel's laid-back and approachable atmosphere. Guests appreciate the proactive nature of the service, including amenities like complimentary bikes, laundry services, and curated books in rooms.
Location & Accessibility
The Hoxton, Rome is situated in Salario (also bordering Parioli), an upscale, verdant, and tranquil residential neighborhood located to the east/north of Villa Borghese. This location offers a "welcome reprieve from densely packed tourist hotspots" and an opportunity to experience an "authentic slice of contemporary Roman life".
Key attractions are accessible:
- Villa Borghese: An 8-10 minute walk.
- Spanish Steps: Approximately a 40-minute walk through Villa Borghese, or a 4-minute drive.
- Trevi Fountain: About 10 minutes on foot from the Spanish Steps, or under 10 minutes by taxi from the hotel.
- Vatican City: Around a 15-minute taxi ride.
However, the location is a common point of discussion. While appreciated for its peacefulness and proximity to local spots, it is considered "a bit far from the city center" for walkability to major attractions, often requiring reliance on taxis or public transport (buses, scooters). There is no nearby metro station. Free bikes are available from the hotel, which can assist with local exploration.
Value & Pricing
The Hoxton, Rome is generally considered "well-priced" and "affordable" given its stylish design and comprehensive offerings. Room rates can start from approximately $134-$157, though prices can fluctuate, with Thursdays and Wednesdays often being more economical than Fridays. Most guests feel the hotel offers good value for the cost, especially considering the quality of design, comfort, and service provided.
Common Complaints
While overwhelmingly positive, some recurring issues or criticisms have been noted:
- Distance from City Center: The most frequent complaint is the hotel's location being somewhat removed from Rome's main tourist attractions, often requiring guests to factor in taxi or public transport costs and time for sightseeing. Some guests found it "a bit too remote" for easy access to nightlife.
- Noise in Specific Rooms: One guest reported significant noise from the restaurant below a first-floor "Shoebox" room, particularly during an event. Another mentioned hearing noise from footsteps in an upstairs room in a "Shoebox" room, suggesting potential soundproofing variations.
- Service Speed at Breakfast: While staff are praised, a few guests experienced slow breakfast service, occasionally attributing it to understaffing during peak times.
- Compact Room Size: The "Shoebox" rooms, while well-designed for solo travelers, are noted as being quite compact, which might not suit all preferences.
Sources
Points to Consider
- •While overwhelmingly positive, some recurring issues or criticisms have been noted:
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