The Artisan Istanbul - MGallery

The Artisan Istanbul - MGallery, a Michelin Key Selected property, offers a blend of modern luxury and Turkish charm in a prime Istanbul location. Guests consistently praise the hotel for its exceptional service, stylish design, and advantageous position, making it a highly recommended choice for travelers.

1. Overall Rating & Sentiment

The general consensus for The Artisan Istanbul - MGallery is overwhelmingly positive, with an average rating of 8.9 out of 10 based on numerous reviews. Guests frequently describe their stays as "amazing" and "excellent," highlighting a feeling of being "spoiled" by the hotel's offerings. The hotel maintains a high quality of service and is often a first choice for repeat visitors to Istanbul.

2. Key Highlights

Guests consistently love several aspects of The Artisan Istanbul - MGallery:

• Service & Staff: The staff is frequently described as attentive, polite, helpful, and going "above and beyond" for guests, even celebrating special occasions like birthdays.
• Location: Its strategic location, close to the Bosphorus, Dolmabahçe Palace, and Taksim Square, is a major draw.
• Design & Ambiance: The hotel's contemporary classic and lively design, featuring over 100 art pieces and eclectic inspirations from Art Nouveau, is well-appreciated. The ambiance is often described as clean, luxury, and comfortable.
• Views: The rooftop restaurant offers panoramic views of Istanbul and the Bosphorus, which is a significant highlight, especially during breakfast.
• Cleanliness: The property receives an exceptional cleanliness rating of 9.3 out of 10.

3. Room Quality

The rooms at The Artisan Istanbul - MGallery are generally found to be clean, comfortable, and well-equipped. They feature air conditioning, private bathrooms (some with separate toilet and shower), flat-screen TVs, mini-bars, wireless internet, and tea/coffee making facilities. Deluxe rooms and suites often boast elevated views over the Bosphorus. However, some basic room types have been noted to have poor orientation with no view, suggesting an upgrade for a better experience. While rooms are described as "newly renovated," some minor touch-ups might be needed, with one guest mentioning a dusty curtain. Soundproofing has also been a concern for some, even on higher floors.

4. Dining Experience

The dining experience is a strong point for the hotel. The breakfast is consistently lauded as "amazing" with a big variety of goods, including local specialties like menemen and sujuk, and is enjoyed with a wonderful sea view from the rooftop restaurant Madam Niça. Madam Niça serves international cuisine for breakfast, lunch, and dinner, and is considered an "amazing" restaurant by guests. There are also vegetarian and vegan dining options available.

5. Service & Staff

The staff at The Artisan Istanbul - MGallery receive exceptionally high praise, with a rating of 9.2 out of 10. Guests frequently highlight their politeness, helpfulness, and attentiveness, citing instances where staff went "above and beyond" to ensure a pleasant stay, including accommodating early check-ins and upgrading rooms when issues arose. Many reviewers mention specific staff members by name for their excellent service.

6. Location & Accessibility

The hotel boasts an excellent location with a rating of 9.0 out of 10. Situated in Gümüşsuyu, between Taksim Square and the Bosphorus shores, it offers easy access to major attractions while maintaining a comfortable distance from heavily trafficked districts.

• Nearby Attractions: It's a short walk to Dolmabahçe Palace (7-10 minutes), Bosphorus, and Taksim Square. Istiklal Street is also within walking distance.
• Transportation: Public transport is easily accessible, with Kabatas Station (tram) and Taksim Station (metro) both an 8-10 minute walk away, providing connections to the Old City. Bus stations are also conveniently close. The hotel offers airport shuttle services.
• Neighborhood Amenities: There are grocery stores, pharmacies, and various dining options nearby.

7. Value & Pricing

The Artisan Istanbul - MGallery generally offers good value for money, with a rating of 8.6 out of 10. While prices can vary, the average room rate in the past month was approximately 116.05 EUR, compared to the city's average of 90.88 EUR. Rates can start from around $62 to $141 per night, with cheaper deals often found in February and March, and on Wednesdays or Thursdays. Given the luxury status, excellent service, and prime location, many guests feel it's worth the cost.

8. Common Complaints

While largely positive, some recurring issues and criticisms have been noted by guests:

• Soundproofing: Some guests reported noise from the street, even on higher floors, suggesting that windows might not be completely soundproof.
• Pillows: A few guests found the pillows to be too hard and requested softer options.
• Room Views: Basic room types might have poor orientation and lack a desirable view, prompting recommendations for higher-tier rooms.
• Shower Pressure/Sink Design: Minor complaints include weak shower pressure and a flawed sink design causing water splashes.
• Breakfast Freshness: One guest mentioned that while the breakfast variety was large, it wasn't always fresh.
• Maintenance: Isolated reports of minor maintenance issues, such as stuck shampoo bottles or a jammed deadbolt, have been made.
• Loud Music: One guest experienced disturbance from loud music playing nearby late into the night.

Sources

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