Taj Coromandel

Taj Coromandel, a distinguished Michelin Key Selected property in Chennai, India, consistently receives high praise for its exceptional hospitality, prime location, and diverse culinary offerings. The hotel, known for blending South Indian design cues with European elegance, provides a luxurious and comfortable stay for both business and leisure travelers.

1. Overall Rating & Sentiment

The general consensus for Taj Coromandel is overwhelmingly positive, with high ratings across major booking platforms. It boasts an impressive 4.5 out of 5 on Goibibo, an 8.8 out of 10 on Booking.com, a 9.2 on Agoda, and a 9.5 out of 10 on Trip.com. Guests frequently describe their stays as excellent, pleasant, and even "fantastic," highlighting comfort and a feeling of being pampered.

2. Key Highlights

Guests consistently laud Taj Coromandel for its excellent staff, the pleasant overall stay, and the amazing ambiance. Key highlights include:

• Service: The hospitality is frequently described as exceptional, with staff often going "above and beyond" to ensure guest satisfaction.
• Location: Its central position in Nungambakkam is highly valued, offering easy access to business districts and city attractions.
• Design & Ambiance: The hotel's luxurious ambiance and elegant design, combining traditional Indian hospitality with modern amenities, are frequently mentioned.
• Amenities: Guests appreciate the well-maintained facilities, including a large landscaped pool, a holistic Jiva Spa offering various treatments, a fitness center, and multiple dining options.

3. Room Quality

The rooms at Taj Coromandel are generally described as spacious, clean, and well-equipped. They feature air conditioning, flat-screen TVs, tea/coffee makers, ironing facilities, and comfortable seating areas. Bathrooms are often spacious and made of marble, equipped with bathrobes, slippers, complimentary toiletries, a bathtub, and a separate shower cubicle. Some rooms offer city views. Memory foam beds with Frette Italian sheets and a pillow menu further enhance comfort. While many find the rooms luxurious, some recent reviews have noted that certain areas of the rooms might appear "a little old" or "outdated," with ongoing renovations to address this.

4. Dining Experience

The dining experience at Taj Coromandel is a significant highlight, with the hotel offering five distinct dining options.

• Southern Spice: An award-winning restaurant acclaimed for its authentic South Indian cuisine served in a palatial setting.
• Anise: An all-day international dining restaurant offering a diverse buffet that includes Continental, Vegetarian, and Halal options.
• Prego's: Known for fine Italian dining.
• Golden Dragon: Specializes in Chinese cuisine.
• Chipstead: A sophisticated bar and lounge offering a range of beverages and live music. The breakfast buffet, in particular, receives excellent reviews for its "vast spread" and "good options," earning a guest review score of 8.9. While most culinary experiences are highly praised, one review noted disappointment with a specific dish, the Ghilli Mutton Biryani, finding its flavor profile more like "spicy sambar sadham with mutton pieces" rather than a traditional biryani, though acknowledging that taste is subjective.

5. Service & Staff

The service and staff at Taj Coromandel consistently receive glowing reviews. Guests frequently highlight the politeness, attentiveness, and helpfulness of the staff across all departments, from valet to check-in, cleaning, and restaurant staff. Many recount instances where staff members went "above and beyond" to assist them, making their stay memorable and leaving them feeling "pampered". Specific mentions include doormen Yuvaraj and Loganathan for their warm greetings, and housekeeping staff like Diwakar for efficient service and room cleanliness.

6. Location & Accessibility

Taj Coromandel enjoys a prime, central location in Nungambakkam, Chennai, making it an ideal base for exploring the city. It offers excellent accessibility to various points of interest:

• Shopping: Just 0.9 miles from Spencer's Plaza Shopping Mall.
• Attractions: Approximately 2.3 miles from Marina Beach and close to the Government Museum.
• Business Hub: Strategically located near major offices and business districts.
• Transport: The hotel is about 11 miles (15 km) from Chennai International Airport, easily accessible by various modes of transport, including taxis and rideshares. Free parking is available for guests.

7. Value & Pricing

Many guests consider Taj Coromandel to offer good value for money, describing it as "worth for money". While it is a luxury 5-star property, typical room prices can range from $151 to $200, with deals sometimes available for as low as $76. The extensive amenities, exceptional service, and prime location contribute to guests feeling it's a worthwhile investment for their Chennai visit.

8. Common Complaints

Despite the overwhelmingly positive feedback, some recurring issues and criticisms have been noted by guests:

• Room Condition: A frequent comment is that some rooms or their interiors appear "a little old" or "outdated," although renovations are reportedly in progress.
• Maintenance Issues: Occasional reports of minor maintenance problems such as a freezing television, flooded bathrooms, or delayed air conditioning have surfaced.
• Staff Requesting Recommendations: One guest found it "a bit concerning and felt awkward" when multiple staff members directly asked for recommendations during their stay, suggesting a more subtle approach for incentives.
• Transfer to Other Property: A significant complaint involved a guest paying a premium rate for Taj Coromandel but being transferred to a "lower-grade property" (Taj Club House) due to an incident, without receiving comparable compensation.
• Limited Activity Areas: Some reviews mention a perceived lack of activity areas beyond the swimming pool and gym.
• Pricey Spa Services: Pricey beauty parlor services, including manicures and pedicures, with sub-par experiences were also mentioned.

Sources

1. goibibo.com
2. goibibo.com
3. booking.com
4. booking.com
5. booking.com
6. agoda.com
7. agoda.com
8. trip.com
9. makemytrip.com
10. makemytrip.com
11. justdial.com
12. kayak.com
13. hotels.com
14. travelocity.com
15. kayak.ie
16. tajhotels.com
17. tajhotels.com
18. youtube.com
19. momondo.com