What is STAGE 12 Hotel by Penz?

STAGE 12 Hotel by Penz is a Selected hotel located in Innsbruck, Austria. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does STAGE 12 Hotel by Penz have?

STAGE 12 Hotel by Penz has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is STAGE 12 Hotel by Penz located?

STAGE 12 Hotel by Penz is located in Innsbruck, Austria, in the Europe region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book STAGE 12 Hotel by Penz?

You can view more details and booking information for STAGE 12 Hotel by Penz through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

STAGE 12 Hotel by Penz | Selected in Innsbruck, Austria

Name: STAGE 12 Hotel by Penz
Address: Innsbruck, Europe, Austria
Rating: 4.5

Expert Review: STAGE 12 Hotel by Penz

STAGE 12 Hotel by Penz: A Comprehensive Review of this Michelin Key Selected Property in Innsbruck

STAGE 12 Hotel by Penz in Innsbruck, Austria, a Michelin Key Selected property, consistently garners high praise for its prime central location, exceptional breakfast, and modern design, making it a highly recommended choice for travelers exploring the Tyrolean capital.

1. Overall Rating & Sentiment

The general consensus for STAGE 12 Hotel by Penz is overwhelmingly positive, with guests frequently rating it as "Excellent" to "Very good". Review scores often highlight its location, cleanliness, and breakfast offerings, contributing to a strong overall sentiment. Many guests describe their stay as wonderful and would happily return.

2. Key Highlights

Guests consistently laud several aspects of STAGE 12. Its fantastic central location is repeatedly cited as a major draw, placing guests within easy reach of Innsbruck's main attractions. The breakfast buffet is a significant highlight, with some even calling it the "most wonderful breakfast buffet EVER". Excellent and helpful staff receive frequent commendation for their warm and welcoming hospitality. The hotel's modern design and comfortable amenities, including a spa and fitness center, also contribute to a memorable stay.

3. Room Quality

The 120 rooms at STAGE 12 are described as clean, comfortable, and stylish, offering a cozy, "at home" feeling. Each room boasts a modern design, sometimes with mid-century touches, and features air conditioning, a flat-screen TV, a kettle with tea and coffee, a mini-fridge, and a private bathroom equipped with free toiletries and a hairdryer. Insulated windows ensure quiet nights, despite the central location. While some rooms offer city or breathtaking mountain views, others face the courtyard. The floor plans vary, giving each room individual qualities, and they typically feature parquet flooring.

4. Dining Experience

The breakfast experience at STAGE 12 is a standout feature. Guests consistently praise the ample and extensive buffet, offering a broad variety of regional products, fresh fruit (including strawberries, dragon fruit, and mango), vegetables, yogurt, cheese, and organic jams. Boiled and scrambled eggs are included, with fried eggs available for an extra charge. While the quality is generally very good, some guests have noted occasional queues and hot items becoming cold. The hotel also features a modern hotel bar where guests can enjoy cocktails and other beverages.

5. Service & Staff

The service and staff at STAGE 12 are frequently highlighted as excellent. Guests consistently describe the team as helpful, friendly, warm, welcoming, and professional. From the reception team to the bar staff, their hospitality contributes significantly to a positive guest experience.

6. Location & Accessibility

STAGE 12 Hotel by Penz boasts an unbeatable and absolutely perfect central location directly on Maria-Theresien-Straße, Innsbruck's famous shopping area. It is just 984 feet from the iconic Golden Roof and offers easy access to numerous attractions such as the Imperial Palace, State Museum of Tyrol, and various restaurants and shops. The hotel is easily accessible, being a 10-minute walk from the main train station and approximately a 10-minute drive or 12-minute bus ride from Innsbruck Airport. For those arriving by car, public underground parking is available nearby at the Rathausgalerien for a fee of €16 per day. Despite its central position, the hotel is often described as surprisingly quiet.

7. Value & Pricing

While opinions on value can vary, STAGE 12 is generally considered to offer good value for money, especially given its prime location and amenities. The average room price is around $200, which is slightly higher than the city's average of $179, yet many guests find it worthwhile. Some reviews, however, suggest that the overall quality might not always align with the price, and the parking fee is an additional cost to consider.

8. Common Complaints

Despite the overwhelmingly positive feedback, a few recurring criticisms have been noted by guests. Some have experienced slow check-in processes. Certain rooms, particularly bathrooms, can be described as a bit cramped with limited space for personal items. While breakfast is highly praised, hot items can sometimes become cold, and there can be queues during busy periods. A specific design critique mentions the lack of privacy in some shower areas due to the absence of curtains. Other minor issues include thin blankets in some rooms and TVs not being smart or allowing casting of personal streaming apps. Additionally, some guests who booked rooms with a view were reportedly offered rooms without one.