Soprarno Suites
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Hotel Details
Location
Florence
Italy, Europe
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Key Highlights
- ✓Service & Staff:** The staff receive exceptional accolades for being "outstanding," "helpful," "welcoming," and "warm," creating a personalized and private atmosphere where guests feel like locals.
- ✓Location:** Its placement in the "boho-chic Oltrarno neighborhood" is frequently lauded as "perfect," "great," and "incredible," offering a quieter yet well-connected base close to major attractions.
Expert Review: Soprarno Suites
Soprarno Suites in Florence, Italy, a Michelin Key Selected property, consistently earns high praise for its distinctive charm, exceptional service, and prime location within the city's artistic Oltrarno district. Guests frequently describe it as a "hidden gem" offering a unique and luxurious experience.
1. Overall Rating & Sentiment
The overall sentiment for Soprarno Suites is overwhelmingly positive, with guests frequently rating it as "wonderful" and "excellent." Review platforms show very high scores, including a 9.4 "Wonderful" rating on Booking.com, with specific praise for location (9.7), cleanliness (9.6), comfort (9.7), and staff (9.7). The Michelin Guide also awards it a high guest score of 19.5 out of 20, signifying a very special stay.
2. Key Highlights
Guests consistently highlight several aspects that make Soprarno Suites stand out:
- Service & Staff: The staff receive exceptional accolades for being "outstanding," "helpful," "welcoming," and "warm," creating a personalized and private atmosphere where guests feel like locals.
- Location: Its placement in the "boho-chic Oltrarno neighborhood" is frequently lauded as "perfect," "great," and "incredible," offering a quieter yet well-connected base close to major attractions.
- Design: The hotel's "eclectic, bohemian, vintage-inspired style" is a major draw, blending 16th-century palazzo features with contemporary Italian design, unique antique finds, and original artwork.
- Amenities: Complimentary breakfast, free in-room WiFi, air conditioning, and high-quality toiletries are appreciated. The presence of a cozy library and a record collection adds to the residential charm.
3. Room Quality
Soprarno Suites features 13 individually designed rooms, each boasting a "unique style with a different look and feel" for a "quirky and individual experience". Rooms are frequently described as "spacious," "huge," and "comfortable," with many featuring high ceilings, some adorned with painted frescoes. Guests enjoy features such as super king-size beds, retro furniture, and distinctive artwork. Modern bathrooms often include unique elements like freestanding baths or large two-person showers, alongside C.O. Bigelow bath products. Each room is equipped with a minibar, tea/coffee making facilities, and a flat-screen TV.
4. Dining Experience
The hotel offers a complimentary buffet breakfast served daily from 8-10 am at the SottArno deli, located at street level below the suites. Guests praise the breakfast spread, which includes an "ever-changing mix of house-made goods like farm eggs, prosciutto, local cheeses, freshly baked pastries," and "creamiest cappuccino." While there is no full-service restaurant on-site, the SottArno deli opens to the public after breakfast, and an "honesty bar" is available on the first floor. The staff are also happy to provide recommendations for local dining.
5. Service & Staff
The service and staff at Soprarno Suites are consistently highlighted as a major strength. Guests describe the team as "incredible," "welcoming," "warm," and "extremely helpful" with requests ranging from dinner reservations to taxis. The hospitality makes guests feel "like locals," contributing to a private and relaxed "home-away-from-home" atmosphere. While front desk reception is from 8 am to 4 pm, a self check-in procedure is provided for late arrivals, and staff remain contactable 24/7.
6. Location & Accessibility
Soprarno Suites is ideally situated on Via Maggio in the "characterful Oltrarno neighborhood," known for its artisan workshops, cool shops, and wine bars. It offers a quieter alternative to the bustling city center while remaining highly accessible. The hotel is just a 5-minute walk from the Ponte Vecchio bridge and very near the Pitti Palace and Santo Spirito basilica. The Santa Maria Novella train station is only 1 km away, a 15-minute walk or a 5-minute taxi ride. Florence's Amerigo Vespucci Airport is approximately 6 km away, reachable by shuttle bus, tram, or a €25 taxi. For guests arriving by car, parking is available in a nearby garage for about €30 per day, with arrangements made by the hotel to avoid city permits.
7. Value & Pricing
Soprarno Suites is often considered to offer "affordable luxury" and "exceptional value for money" for its quality and experience in Florence. Room rates can vary, with superior rooms starting from around $201 and deluxe rooms from $233, while standard rooms might be around $311. Agoda notes an average price of $337 per room, which is still seen as good value compared to the city's average of $289. Booking directly through the Michelin Guide often guarantees the best prices.
8. Common Complaints
Given its high ratings and overwhelmingly positive reviews, significant recurring complaints are rare. Minor points noted by guests include the limited reception hours (8 am to 4 pm), though this is mitigated by an efficient self-check-in process for late arrivals and 24/7 staff contactability. As a boutique guesthouse in a historic palazzo, some rooms require access via a flight or two of stairs, in addition to an elevator. The absence of a full-service restaurant is acknowledged but not typically seen as a drawback, as guests appreciate exploring the many excellent local eateries recommended by the staff.
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