SCP Hotel Colorado Springs
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SCP Hotel Colorado Springs · Colorado Springs, United States
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Expert Review: SCP Hotel Colorado Springs
SCP Hotel Colorado Springs: A Comprehensive Review of a Michelin Key Selected Property
The SCP Hotel Colorado Springs stands out as a "Michelin Key Selected" property, offering a distinctive and eco-conscious hospitality experience in Colorado Springs. This hotel, whose initials stand for "Soul Community Planet," has transformed a former 1960s motel into a stylish and modern boutique destination, emphasizing wellness, sustainability, and community.
1. Overall Rating & Sentiment
Generally, SCP Hotel Colorado Springs receives positive feedback, with an overall rating of 6.9 out of 10, and 7.0 "Good" based on 843 reviews on some platforms. Guests often describe it as a "different kind of lodging experience" and "eco-chic," praising its outstanding value and top-notch facilities. The atmosphere is frequently noted as "super chill, relaxed, lively, and fun," making guests feel welcome and ready to unwind. Its successful transformation from what was once described as "one of the worst properties on the planet" (a former Knights Inn) into a stylish and well-realized boutique hotel is a testament to its $6 million renovation.
2. Key Highlights
Guests are particularly drawn to several unique aspects of the SCP Hotel:
- Sustainability & Eco-friendliness: The hotel is built on a philosophy of "Soul Community Planet," implementing extensive use of recycled, natural, and low-toxicity materials during its renovation. It features solar arrays, EV charging stations, and has a goal to reduce overall waste by 50% compared to typical hotels, notably avoiding plastic water bottles, straws, and plastic-ware.
- Wellness Focus: A significant draw is SCP Fit, a 5,000-square-foot fitness center offering cardio, weights, a dedicated yoga and meditation room, and various classes like yoga, Pilates, and HIIT. In-room amenities such as humidifiers, Himalayan salt rock lamps, and natural oil diffusers can be requested to enhance relaxation.
- Community & Social Spaces: The SCP Commons provides a large, inviting co-working space designed for social gatherings, business meetings, and collaboration, frequented by both guests and locals. The hotel also boasts a lively bar and lounge with an extensive selection of craft beers and cocktails, often featuring live music on weekends.
- Pet-Friendly Policy: The hotel is welcoming to pets, with dog-friendly rooms available.
- Fair Trade Pricing: An innovative "Fair Trade Pricing" program allows guests to influence the price they pay at check-out based on their experience quality, encouraging the hotel to deliver exceptional service.
- Complimentary Amenities: Guests appreciate the complimentary daily breakfast, free WiFi throughout the property, and free on-site parking. A welcome drink upon arrival is also a pleasant touch.
3. Room Quality
The hotel offers 141 to 176 smoke-free rooms. Rooms are described as spacious with comfortable memory foam mattresses. The design is minimalist, modern, and industrial-meets-rustic, featuring colorful artwork and inspirational details. Sustainable design elements are incorporated, such as bathroom barn doors made of Colorado beetle kill wood and decorative apple crates by local artists. In-room amenities include safes, complimentary toiletries, 50-inch flat-screen TVs with premium cable channels, free high-speed wireless internet (50+ Mbps), desks, desk chairs, mini-pantries, mini-fridges, and complimentary coffee/green tea. Hypo-allergenic bedding, irons/ironing boards, and hair dryers are available upon request. While many find the rooms clean and inviting, some guests have noted that rooms could use updates.
4. Dining Experience
The SCP Hotel provides a satisfying dining experience. A continental breakfast is served daily, featuring an assortment of freshly baked pastries, seasonal fruits, yogurt, cereals, and a selection of hot and cold beverages. The on-site Provisions Market functions as a grocery and an all-day restaurant and café, offering healthy, "vegan-forward," fresh, and whenever possible, locally-sourced options for breakfast, lunch, and dinner. The hotel's bar and lounge are popular for their extensive local craft beer selection, signature cocktails, and often feature live music on weekends, contributing to the vibrant atmosphere. Beyond the hotel, several dining options are nearby, including Edelweiss Restaurant for German cuisine, On the Border for Mexican, Carrabba's Italian Grill, and the local favorite Hatch Cover. Luigi's Homemade Italian and The Rabbit Hole (upscale New American) are also close by.
5. Service & Staff
The hotel staff consistently receives positive remarks for their hospitality. Guests frequently highlight the "dedicated team" that "goes above and beyond" to ensure a memorable stay. From "warm and friendly greetings at check-in" to "personalized recommendations for local activities," the staff's commitment to exceptional service is a recurring theme. They are described as helpful and friendly, with multilingual staff available. Bartenders have also been praised for their local knowledge, acting as informal tour guides. A 24-hour front desk ensures assistance is always available.
6. Location & Accessibility
The SCP Hotel Colorado Springs is conveniently located in Southeast Colorado Springs, with easy access to I-25. Its position provides guests with convenient access to popular attractions, shopping centers, and dining options. Notable nearby landmarks include Pikes Peak, Garden of the Gods (minutes away), Broadmoor World Arena, the U.S. Olympic Training Center (four miles away), and The Broadmoor Seven Falls (five miles away). While not within walking distance of downtown, it's an easy Uber ride away. The hotel offers ample on-site, self-parking, which is free for guests, along with EV charging stations.
7. Value & Pricing
As a Michelin Key Selected property, SCP Hotel Colorado Springs delivers exceptional value. With an average room price of $153, it is often more affordable than the city's average of $163. Rates can be found from as low as $64 to $99, depending on the booking platform and season. The unique Fair Trade Pricing program empowers guests to adjust their final bill based on their satisfaction, highlighting the hotel's confidence in its service and offerings. Many guests consider it a quality hotel for the price.
8. Common Complaints
Despite its many positive attributes, some recurring criticisms have been noted:
- Cleanliness and Maintenance: Several guests have reported issues such as dried blood in sheets, musty smells, dirty bathrooms, poor water pressure, and occasional insect presence.
- Room Condition: Some reviews suggest that while generally clean, rooms could benefit from updates.
- Noise and External Lighting: A few guests have experienced noise disturbances due to room placement and external lighting.
- Amenities Fee: One guest reported a $10 "amenities" fee that was not always disclosed during the booking process.
- Parking Perception: While parking is free and available, the backside parking area near mobile homes has been perceived as less safe by some guests.
Sources
- michelin.com
- heiditown.com
- fittesttravel.com
- michelin.com
- colorado.com
- michelin.com
- colorado.com
- pcma.org
- 5280.com
- agoda.com
- priceline.com
- youtube.com
- uncovercolorado.com
- visitcos.com
- hotelcoloradosprings.com
- trip.com
- hotels.com
- travelocity.com
- coloradospringscityhotels.com
- booking.com
- kayak.com
- attractiondeals.com
- parksleepfly.com
- reserving.com
- expedia.com
- rabbitholedinner.com
- booking.com
- reddit.com
Points to Consider
- •Despite its many positive attributes, some recurring criticisms have been noted:
- •Cleanliness and Maintenance: Several guests have reported issues such as dried blood in sheets, musty smells, dirty bathrooms, poor water pressure, and occasional insect presence.
Google Reviews
1,396 reviews
Recent Guest Reviews
Jacy
This hotel is very unassuming from the road. However, it is in a great location. Close to downtown and good for traveling from the south on I-25. The lobby has been upgraded and is super welcoming. All of the staff is super helpful and seem to genuinely care. The south side of the hotel that has out facing doors seems to be more old school “road side motel”. The north side of the hotel seems a b...
Response from the owner
Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your kind words about our location, updated lobby, and—most importantly—our team. It means a l...
Plumeria 828
The exterior doesn’t fully show how nice it is inside… but the moment you step into the lobby, it feels like a whole different world. The lobby is absolutely beautiful and so welcoming. The decor is aesthetically pleasing, modern, and cozy. They really outdid themselves with the amenities: a bar, a pool table, a projector, books to read, board games, an art area to paint, a pool, a gym, a yoga roo...
Response from the owner
Thank you so much for sharing such a detailed and thoughtful review. We’re delighted to hear that your experience exceeded expectations from the moment you stepped into the lobby. It’s wonderful to kn...
Shay Ayala
First day no issues. Second day staff said cash app was no longer a form of payment taken (although it was accepted on the first day) I had to transfer money on to another bank card and had to pay another unexpected deposit because i was using a different card. I was informed my first deposit would make it back to my card within thirty days. It never came. On the third day, when I went to pay for ...
Response from the owner
We’re sorry that this was your perception of the experience. Our team made every reasonable effort to accommodate your stay until the situation began to impact other guests and our staff.<br><br>We un...
Alicia Stevane
SCP is truly a hidden gem! While the exterior might look a bit unassuming, the moment you step into the lobby you’re welcomed by cool art, fun games for all ages, a cute bar, and an amazing atmosphere. Speaking of amazing—let’s talk about the staff. I’ve never seen a team work so seamlessly together. Special thanks to Adam, Sheree, and Silace for being so welcoming and accommodating. They made my...
Response from the owner
Thank you so much for taking the time to share such a wonderful and detailed review! We’re thrilled to hear that you enjoyed the atmosphere of SCP—from the art and games to the lobby and bar—and that ...
Frankie
Why be ordinary when you can be extraordinary is what comes to mind while visiting here. Artsy, welcoming, playful vibe. Sweet staff and clean clean comfortable rooms. Local brewery ales and lagers on top as well as kombucha and tons of room for gatherings, working space, as well as games and activities to allow your inner child to play
Response from the owner
Thank you so much for this wonderful 5-star review! “Why be ordinary when you can be extraordinary” truly captures what we strive for every day, so it means a lot to see that reflected in your experie...
Shay
Rating: ★☆☆☆☆ (Half-Star) I had an incredibly disappointing experience at SCP Hotel in Colorado Springs. Over our four-night stay, we encountered multiple issues that led to us being asked to leave. We weren’t asked to leave for noise or foot traffic, but because the hotel was upset about our third-party booking. They also cited a price matching policy that was never communicated and had no signa...
Response from the owner
We’re sorry that this was your perception of the experience. Our team made every reasonable effort to accommodate your stay until the situation began to impact other guests and our staff.<br><br>We un...
