Rosapetra Spa Resort

Rosapetra Spa Resort, a Michelin Key Selected property in Cortina d'Ampezzo, Italy, consistently garners high praise for its luxurious amenities, breathtaking Dolomite views, and exceptional service.

1. Overall Rating & Sentiment

The general consensus for Rosapetra Spa Resort is overwhelmingly positive, with guests frequently describing it as an excellent and outstanding 5-star experience. It boasts impressive ratings, including an 8.8 overall on Booking.com, with particularly high scores for staff (9.4), cleanliness (9.2), and comfort (9.2). Many reviewers laud it as a "beautiful property" with "phenomenal staff and facilities."

2. Key Highlights

Guests consistently highlight several aspects that make their stay at Rosapetra memorable:

• Exceptional Spa Facilities: The spa is a major draw, featuring a 12-meter indoor pool with stunning views of the Dolomites, a Turkish bath, saunas (including an outdoor Finnish sauna with panoramic mountain views), a fitness room, and a range of massage and beauty treatments, some utilizing the prestigious Valmont brand.
• Impeccable Service: The staff receives continuous accolades for being extremely welcoming, friendly, knowledgeable, helpful, courteous, professional, and attentive to guest needs.
• Stunning Location & Views: Situated in the heart of the Dolomites, the resort offers spectacular mountain views from many rooms and its outdoor sauna. While slightly outside the town center, a complimentary shuttle service makes Cortina d'Ampezzo easily accessible.
• Elegant Design: The resort's design blends modern Alpine style with traditional elements, featuring natural wood and stone, refined details, and rich fabrics to create an intimate and comfortable atmosphere.

3. Room Quality

The 33 rooms and 7 suites at Rosapetra Spa Resort are described as elegant, modern, and comfortable, tastefully decorated with a rustic-chic ambiance. They are characterized by the warmth of fir wood and the beauty of stone, with many offering breathtaking views of the majestic Ampezzo Dolomites, often from a private balcony or terrace. In-room amenities typically include free WiFi, flat-screen TVs with satellite channels, minibars, tea/coffee makers, premium bedding, and laptop-compatible safes. Some rooms also feature fireplaces. However, some guests have noted that certain rooms, particularly for the price, can be on the smaller side. Suites with a bed area upstairs have occasionally been described as less roomy, with narrow stairs and low ceiling heights.

4. Dining Experience

The on-site restaurant, known as La Corte del Lampone or Vista Restaurant, is well-regarded for its high-quality cuisine. It serves Italian favorites that emphasize local produce and offers a refined, innovative, and natural menu. A noteworthy inclusion is a specialized vegan menu. Breakfast, often a buffet, is generally praised as diverse, plentiful, and of good quality, featuring an array of meats, cheeses, grains, and pastries, including delicious homemade orange juice. The dining room is beautifully decorated and offers scenic views, with a summer terrace available. While generally positive, some guests have expressed minor frustrations regarding breakfast, noting that not all items are included and some special requests, like French toast or eggs benedict, come with additional fees.

5. Service & Staff

The service at Rosapetra Spa Resort consistently receives glowing reviews. Staff members are repeatedly commended for being exceptionally welcoming, friendly, knowledgeable, helpful, courteous, and professional. Many guests highlight individual staff members, such as Giovanni and Canio at concierge, and Valentina and Fabrizio at the restaurant, for their invaluable assistance in arranging activities, providing recommendations, and ensuring a seamless and comfortable stay. Guests appreciate the attentiveness and the desire of the staff to accommodate requests and ensure an excellent experience.

6. Location & Accessibility

Rosapetra Spa Resort is nestled in Cortina d'Ampezzo, offering a serene setting with spectacular views of the surrounding Dolomites. While it's located slightly outside the immediate town center (approximately 1.5 miles or 2.5 km away), the resort provides a convenient, complimentary shuttle service to Cortina's center and to ski slopes like Faloria, which is about 1 km away. Guests can also enjoy a pleasant bike or walking path into town. The resort offers free underground and outdoor parking, including charging stations for electric vehicles. The nearest airports are Treviso (130 km) and Venice (140 km).

7. Value & Pricing

As a 5-star Michelin Key Selected property, Rosapetra Spa Resort falls into the luxury category. Room rates typically start from around $400-$734 USD per night, with larger suites potentially ranging up to $1600-$7565 USD. While acknowledging the higher price point, many guests consider it to be worth the cost, citing the quality service, luxurious amenities, and overall exceptional experience. Included benefits often encompass the spa fee, bottled water, and a welcome drink. However, some guests feel that the room size, relative to the price, could be more generous.

8. Common Complaints

While reviews are overwhelmingly positive, a few recurring criticisms have been noted:

• Room Size: Some guests have found certain rooms, particularly standard ones or specific suite configurations, to be smaller than expected for the price.
• Breakfast Inclusions: Although breakfast is generally good, the practice of charging extra for certain items (e.g., specific egg dishes, French toast) despite the overall cost of the stay has been a point of contention for some.
• Air Conditioning & Heating: A few guests have reported issues with room temperature, specifically a lack of air conditioning leading to warmth in some instances, and a situation where heating was not adequately provided during an unexpected cold spell.
• Spa Closing Time: The spa's closing time of 7:45 PM has been deemed a bit early by some, particularly for a ski resort environment.
• Lack of Special Occasion Acknowledgment: A few guests noted that despite informing the hotel about special occasions like honeymoons, there was no acknowledgment upon arrival.

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