Résidence Nell
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Résidence Nell · Paris, France
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Key Highlights
- ✓Location: Its central position in the 9th arrondissement is a major draw, offering excellent access to bars, restaurants, shops, and key Parisian attractions.
Expert Review: Résidence Nell
Résidence Nell, a Michelin Key Selected property in Paris, offers a distinguished aparthotel experience praised for its blend of luxurious comfort and residential charm. Guests consistently commend its thoughtful design, prime location, and exceptional service, making it a highly recommended choice for those seeking a "low-key" yet sophisticated stay in the French capital.
1. Overall Rating & Sentiment
The general consensus for Résidence Nell is overwhelmingly positive, with guests frequently describing their stays as "wonderful," "excellent," and a "first-class operation." The Michelin Guide highlights its appeal as a "thoughtfully designed and humanely spacious" alternative to larger Parisian hotels, emphasizing its discreet yet friendly service.
2. Key Highlights
Guests consistently laud Résidence Nell for several standout features:
- Service & Staff: The staff is frequently praised for being friendly, exceptionally helpful, accommodating, courteous, and professional. Their 24/7 availability for concierge services, including booking transport or restaurants, significantly enhances the guest experience.
- Location: Its central position in the 9th arrondissement is a major draw, offering excellent access to bars, restaurants, shops, and key Parisian attractions.
- Design: The interiors, crafted by Patrick Jouin, are described as quietly chic, contemporary, elegant, and tastefully decorated, providing a comfortable and inviting Parisian residential vibe.
- Amenities: The apartment-style accommodations feature functional kitchenettes, spacious layouts (even for studios), complimentary high-speed Wi-Fi, top-shelf bath products, plush bathrobes, and monogrammed slippers. The hotel also provides a 24-hour front desk, room service (delivering from local restaurants), laundry service, and cribs upon request.
3. Room Quality
Résidence Nell offers seventeen apartments, ranging from studios to multi-bedroom units, all designed to provide ample space and comfort, a notable advantage in Paris. Rooms boast contemporary interiors with thoughtful touches such as queen-sized beds and comfortable sofa beds. Each apartment includes a well-equipped kitchenette with Alessi crockery, a Lavazza coffee machine, a kettle, microwave, refrigerator, and a full set of dishes, providing guests with flexibility for self-catering. Bathrooms feature Italian showers, RERUM NATURA hospitality products, bathrobes, slippers, and hairdryers. Modern conveniences like flat-screen TVs, individual air-conditioning, and double-glazed windows for soundproofing are standard. Some apartments, particularly those on higher floors, offer lovely views of Parisian rooftops and even small balconies.
4. Dining Experience
While Résidence Nell does not have its own full-service restaurant, it excels in providing flexible dining options suitable for an aparthotel. Guests can enjoy a complimentary daily continental breakfast (for up to two guests when booked via certain channels) or opt for it with a surcharge. Breakfast can be conveniently delivered to the room, or guests can choose a custom gourmet basket at their preferred time. Each studio and apartment is equipped with a Lavazza machine and a kettle, along with a complimentary selection of teas and coffees. For other meals, the residence offers room service that delivers orders from a selection of fifteen local restaurants, and the neighborhood is abundant with cafes, patisseries, and markets.
5. Service & Staff
The staff at Résidence Nell consistently receives high praise for their exceptional hospitality. They are described as professional, attentive, genuinely warm, and multilingual, capable of assisting guests in English, Spanish, French, and Portuguese. The 24/7 front desk and concierge team is lauded for their helpfulness, offering insider tips on local attractions, arranging transportation, and securing restaurant reservations, all contributing to a seamless and memorable stay.
6. Location & Accessibility
Situated in the vibrant 9th arrondissement, Résidence Nell boasts an "excellent" and "magic" central location. It's perfectly positioned for exploring popular attractions such as Opéra Garnier, Montmartre, Galeries Lafayette, Grands Boulevards, theaters, and museums. The area is rich with shops, cafes, and restaurants, providing guests with numerous options right outside their door. Public transportation is highly accessible, with several metro stations (Le Peletier and Cadet) just a 4-minute walk away, and a train station within a 10-minute walk. The Roissybus from Charles de Gaulle airport is also within walking distance.
7. Value & Pricing
While some guests note Résidence Nell can be "very expensive," others consider it to offer "unbeatable value for money" given the spacious apartments and high level of service in Paris. Average room prices were cited around $365, compared to a Paris average of $268 (as of 2026), though rates can start from approximately EUR 165. The ability to have a kitchenette and prepare some meals can also add to the perceived value.
8. Common Complaints
Despite the overwhelmingly positive feedback, a few minor recurring issues or criticisms have been noted:
- Some guests in attic rooms on the 6th floor found the slanted ceilings to diminish the living area or be inconvenient for taller individuals.
- One guest reported neighborhood noise late into the night, which affected sleep quality.
- The elevator was described as slow by a guest.
- Specific isolated incidents, such as gnats in a bathroom due to a non-working dehumidifier, have been mentioned.
- There are mixed reviews on the comfort of sofa beds.
- Some guests found the provision of coffee capsules for longer stays to be limited.
- Breakfast, if not complimentary, can be considered expensive with limited choices by some.
- In certain apartments, the living room lighting was noted as being too dark.
Sources
Points to Consider
- •Despite the overwhelmingly positive feedback, a few minor recurring issues or criticisms have been noted:
Google Reviews
144 reviews
Recent Guest Reviews
emma burkovskiy
if you’re on a budget the hotel would be okay but don’t recommend. the room is okay but not as the pictures show. the shower is uncomfortable. on our second night at 1am the fire alarms went off and the building smelt like it was burning we all evacuated and were standing outside in january at 1am for about an hour with no one telling us anything until one of the employees came out to tell us ther...
J H
The pros would be the balcony & location. As for the cons, there are a few to mention. Unfortunately the walls & windows are very thin. The street noise is given but you can hear the other guests in the rooms next to yours clearly. If someone is up late on the phone, watching TV, or moving furniture above you then you will have a hard time getting any sleep. The smoke alarm is sensitive which was...
liat shamly
There is no heating in the room!!! Even when it's freezing outside, weak flow in the shower, and worst of all, there is no option to cancel a reservation even when you are really dissatisfied, I do not recommend this hotel at all.
Minjie Lin
Absolutely horrible. The property is totally neglected status. The lift and hall way carpet are both filthy and dated and are in no ways matching a four star rating. We were given 4 complimentary coffee pods as 3 adults staying for two nights. When I asked if we could get more as there were 3 of us we were told “the government’s policy is to provide 4 complimentary pods”. This is utterly ridiculou...
Chahinez Torqui
We booked this place last minute but were very happy to do so! I don’t have anything bad to say about it, very spacious rooms that can even fit 4 people with a little kitchen and basic dishes provided. Great service, comfortable beds, all amenities provided and nice neighborhood with plenty of cafes and restaurants.
Nicolette Goodman
Great place to stay. They had a fully stocked kitchen, which was great. We met 3 of the front desk staff throughout the stay, each of them were all super nice and helpful! It's in a great location, near metro stops and plenty of restaurants. Would definitely recommend this place!
