Radisson Hotel Dakar Diamniadio
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Hotel Details
Location
Radisson Hotel Dakar Diamniadio · Dakar, Senegal
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Key Highlights
- ✓Breakfast Buffet: The breakfast buffet is often described as great and excellent, offering a good start to the day.
Expert Review: Radisson Hotel Dakar Diamniadio
The Radisson Hotel Dakar Diamniadio, a Michelin Key Selected property, generally garners positive feedback, particularly for its excellent service and well-maintained facilities. Situated in the emerging smart city project of Diamniadio, it serves as a convenient and comfortable base for travelers.
1. Overall Rating & Sentiment
The general consensus for the Radisson Hotel Dakar Diamniadio is largely positive, with many guests rating it as "Very Good" or "Excellent." On platforms like TripAdvisor, it holds a significant number of "Excellent" ratings. Reviews frequently highlight a comfortable stay, friendly staff, and good amenities, making it a popular choice, especially for those seeking an airport hotel or a business stopover.
2. Key Highlights
Guests consistently praise several aspects of the hotel:
- Service & Staff: The staff frequently receives accolades for being friendly, helpful, and responsive. Specific mentions include assistance with arranging trips and proactive problem-solving.
- Amenities: The hotel boasts a lovely outdoor swimming pool, a small but well-equipped gym available 24/7, and a sauna, which are highly appreciated by guests for relaxation and maintaining routines.
- Breakfast Buffet: The breakfast buffet is often described as great and excellent, offering a good start to the day.
- Design: The interiors are noted for being colorful and modern, featuring bold, nature-themed murals and large-format photography by local artists that brighten the common areas.
3. Room Quality
The hotel offers 152 contemporary rooms and suites across 6 floors, designed for comfort. Rooms are described as spacious, bright, and sleek, featuring Art Deco-inspired flooring and light fixtures. Standard amenities include air conditioning, an expansive work desk, free Wi-Fi, an LCD TV, a minibar, a safe, and ironing equipment. Some rooms also offer balconies with city or garden views, and suites may include private terraces, stylish living rooms, and distinctive onyx wall installations. Guests generally find the beds comfortable.
4. Dining Experience
The hotel's vibrant restaurant, Teranga, offers an opportunity to experience Senegalese cuisine, along with international dishes, prepared with fresh ingredients. "Teranga," meaning "hospitality" in Wolof, reflects the restaurant's aim to introduce guests to authentic local flavors and the warm sense of community. The breakfast buffet is a strong point, receiving positive mentions for its quality and variety. For dinner, while Senegalese meals like Chicken Yassa have been enjoyed, some guests have expressed disappointment with the evening food service and overall food variety. The Sine-Saloum Bar offers local snacks and refreshments.
5. Service & Staff
A consistent highlight of the Radisson Hotel Dakar Diamniadio is its exceptional service and friendly, helpful staff. Guests frequently commend the hotel team for their politeness, efficiency, and willingness to assist with various requests, from arranging local tours to ensuring a comfortable stay. The 24-hour front desk staff is fluent in English and French, facilitating communication for international travelers.
6. Location & Accessibility
The hotel is strategically located in Diamniadio, near the new Blaise Diagne International Airport (approximately 18-24 km away). This makes it a convenient choice for airport stopovers or for those attending events at the nearby Centre des Expositions de Dakar (CICAD). The hotel provides a complimentary airport shuttle service, although some guests have noted limitations in its operating hours, particularly for early morning flights (e.g., not running between 5 AM and 8 AM).
While convenient for the airport and local conference centers, the hotel is situated a significant distance from central Dakar and its main attractions (e.g., African Renaissance Monument, Sea Plaza, Sandaga Market are over 25 miles away). Guests have advised that it is "way too far from Dakar" for city tours and to avoid Dakar and the motorway during working hours due to traffic.
7. Value & Pricing
The Radisson Hotel Dakar Diamniadio is considered a 5-star property. Room rates can vary, with standard rooms starting from approximately $160 to $194, and more luxurious options like King rooms or suites reaching $333 or higher. Some sources suggest an average nightly stay of $213, with deals found as low as $160. While some guests consider it good value with quality service, others feel the pricing for rooms and on-site services, including breakfast (which can be a surcharge of around 14000 XOF per person), can be expensive, especially if not on a business expense account.
8. Common Complaints
While generally positive, some recurring issues and criticisms have been noted by guests:
- Maintenance Issues: A few reviews mention maintenance problems in rooms, such as leaking showers, continuously running toilet cisterns, and a general observation that the hotel, opened in 2017, may not be keeping pace with maintenance as it ages.
- Evening Food Service & Variety: Some guests have expressed disappointment with the evening food service and the variety of food options available for dinner.
- Airport Shuttle Limitations: Despite offering a free airport shuttle, its operational hours, specifically the absence of service between 5 AM and 8 AM, have been a point of contention for guests with early morning flights.
- Noise from Generators: On occasion, noise from generators due to power shortages has been reported as disturbing, even in the middle of the night.
Sources
Points to Consider
- •Service & Staff: The staff frequently receives accolades for being friendly, helpful, and responsive. Specific mentions include assistance with arranging trips and proactive problem-solving.
- •While generally positive, some recurring issues and criticisms have been noted by guests:
Google Reviews
1,313 reviews
Recent Guest Reviews
Iyad Zaaroura
Convenient location and good shuttle service to the airport. Staff are helpful however the hotel faciluties are sparse and are showing lack of maintenance. Food at the bar was actually quite good
Response from the owner
Hello Dear Iyad<br>Thank you for your feedback on your recent stay at Radisson Hotel Dakar Diamniadio. We are very proud to know that you enjoyed the moments spent in our property. Your comment gives ...
Jerry Lemgo
If you’re attending a meeting or conference at CICAD, or just need a convenient spot for a short airport transit stay, this hotel is perfectly located—just a stone’s throw away. While the location is a big plus, there’s room for improvement in terms of service and upkeep.
Caius Bernardi
Not a 5 starts hotel at all. There would be huge margins of improvement. Apart from rooms which are quite huge and comfortable, but not exactly silent, the rest of the hotel is "ok" but definitely worth of 5 stars. Staff some times looks a bit unattantentive, unfriendly and disorganised. Several times I had to repeat my order two or three times. Gyms equipment is very minimal, not working properly...
Response from the owner
Dear Caius Bernardi,<br><br>Thank you for taking the time to share your detailed feedback following your recent stay with us. We truly value your observations as they help us identify areas where we c...
Jessica Hennessey
I agree with others this is NOT a five star hotel. Its location is convenience to the airport but that is about all it has going for it. I’d STRONGLY suggest you find another hotel. 1. Hotel overcharged me by about $200 and I’m still trying to get that corrected. 2. There was black mold on the ceiling right outside our room on the 5th floor. They unsuccessfully tried to paint over it. 3. Shower wa...
Response from the owner
Dear Jessica Hennessey<br><br>Thank you for taking the time to share your feedback. I sincerely apologize for the experience you encountered during your stay with us. What you described is far from th...
Ben Fiafor
Beautiful lawn, well kept, strategically located, very close to the CICAD, sport stadium, and Airport. Coffee shop, large and spacious rooms
Response from the owner
Dear Ben Fiafor,<br>Thank you for your feedback on your recent stay.<br>We are delighted to know that you enjoyed your time at our establishment.<br>We look forward to welcoming you back for more Memo...
ana minuzzi
Super friendly and chilled staff, delicious food on their bar and restaurant. I didn't try the buffet, but it looked amazing. The swimming pool would be better if it was acclimatized. If you are going to a conference or event near by, is the perfect place, otherwise, choose another place as it is too far from the city.
Response from the owner
Dear Ana<br>Thank you for your amazing feedback on your stay at Radisson Hotel Dakar Diamniadio.<br>We are very proud to know that from your comment you have spent nice moments in our property.<br>You...
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