Radisson Collection Hotel, Palazzo Touring Club Milan
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Hotel Details
Location
Milan
Italy, Europe
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Key Highlights
- ✓Service & Staff:** The staff receives consistent praise for being exceptionally helpful, friendly, attentive, and professional, often exceeding guest expectations.
Expert Review: Radisson Collection Hotel, Palazzo Touring Club Milan
The Radisson Collection Hotel, Palazzo Touring Club Milan offers a luxurious and highly-rated experience in the heart of Milan, praised for its elegant blend of historic charm and modern design.
1. Overall Rating & Sentiment
The general consensus for the Radisson Collection Hotel, Palazzo Touring Club Milan is overwhelmingly positive, with guests frequently describing their stays as superb, exceptional, and wonderful. On Booking.com, the hotel scores an impressive 9.1 out of 10 ("Superb") based on over 2,400 reviews, with high marks for staff (9.5), location (9.5), and comfort (9.3). Expedia rates it 9.4 out of 10 ("Exceptional"), while Five Star Alliance ranks it "EXCELLENT" overall, placing it in the top 5% in the city for overall ranking, hotel buildings, and vibe.
2. Key Highlights
Guests consistently highlight several key aspects of the hotel:
- Location: Its prime central location is a major draw, offering easy access to Milan's main attractions.
- Design & Ambiance: The hotel is housed in a beautifully renovated early 20th-century palace, formerly the headquarters of Italy's Touring Club. The interior blends neoclassical charm with soft lighting, polished stone, and warm, modern design, creating an elegant and comfortable atmosphere.
- Service & Staff: The staff receives consistent praise for being exceptionally helpful, friendly, attentive, and professional, often exceeding guest expectations.
- Amenities: The hotel offers a range of luxurious amenities, including a full-service spa with a sauna, Turkish bath, and relaxation area, a fitness center, a garden, and a unique dining space that includes a charming travel and cooking bookstore.
3. Room Quality
The rooms at Palazzo Touring Club Milan are described as bright, spacious, very clean, and comfortable. They feature modern amenities such as air conditioning, flat-screen TVs, soundproofing, tea/coffee makers, minibars, bathrobes, slippers, and a comprehensive range of toiletries. Various room types are available, including Collection Rooms, Premium Rooms, Superior Rooms, Family Rooms, Junior Suites (some with city views), One-Bedroom Suites, and even a Presidential Suite. While most find the rooms excellent, one review mentioned a room being "a little small".
4. Dining Experience
The hotel's dining experience is highly regarded. The Bertarelli Restaurant, inspired by the Touring Club Italiano's founding member, serves Italian cuisine with a blend of traditional recipes and contemporary flair. Guests particularly appreciate the breakfast, which is described as delicious and of good quality. Breakfast options are extensive, including continental, American, buffet, Italian, vegetarian, and gluten-free choices. The restaurant also uniquely incorporates a charming travel and cooking bookstore, which guests found appealing for breakfast. There is also Veloce, a cocktail bar.
5. Service & Staff
The service and staff are consistently highlighted as one of the hotel's strongest assets. Reviewers frequently use words like "exceptionally helpful," "friendly," "attentive," "professional," and "welcoming." Numerous guests have shared experiences where staff members, such as Enrico, Flavio, Mazen, Adel, and Ketiana, went above and beyond to make their stay special, providing excellent recommendations and surprising guests with upgrades.
6. Location & Accessibility
The hotel boasts an "excellent" and "prime" central location on Corso Italia 10. It's conveniently situated within a 5-15 minute walk of major attractions such as the Duomo Cathedral, La Scala Theatre, Galleria Vittorio Emanuele II, Museo Del Novecento, and the Royal Palace of Milan. The fashionable Quadrilatero della Moda is also easily accessible. The hotel is well-connected to public transport, being a short walk from Missori and Duomo subway stations. Milan Linate Airport is approximately 7.6-8 km away (a 25-minute taxi ride), while Malpensa Airport is about 45 minutes by taxi.
7. Value & Pricing
While some guests initially expressed doubts about the cost, many concluded that the hotel offered good value for money, especially given the luxury experience. Booking.com rates its "Value for money" at 8.5. Prices can vary, but Agoda reports an average price of around $629 per room, considering it an "exceptional value" compared to the average Milan hotel room price of $234, offering an "unrivaled experience at a surprisingly affordable rate". It's important to note that a city tax of €5 per person per stay is typically payable locally.
8. Common Complaints
Despite the overwhelmingly positive feedback, a few minor criticisms have been noted:
- Room Size: One guest found their room "a little small".
- Housekeeping: One review mentioned that the housekeeping service did not fully meet the expected standards of a five-star property.
- Parking Cost: Public parking nearby is available but costs approximately EUR 70 per day.
Sources
Points to Consider
- •Despite the overwhelmingly positive feedback, a few minor criticisms have been noted:
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