PURO Łódź Centrum
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Hotel Details
Location
Łódź
Poland, Europe
Brand
Tru
Hotel Group
Hilton
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Expert Review: PURO Łódź Centrum
PURO Łódź Centrum: A Michelin Key Selected Urban Retreat in Łódź
PURO Łódź Centrum stands out as a highly-rated, stylish, and contemporary hotel in the heart of Łódź, earning its place as a Michelin Key Selected property. Guests consistently praise its modern design, prime location, and exceptional service, making it a top choice for both leisure and business travelers.
1. Overall Rating & Sentiment
The general consensus for PURO Łódź Centrum is overwhelmingly positive, with an "Exceptional" overall rating across various platforms. On HRS, it boasts an average rating of 9.5 out of 10 based on 10 reviews, with 100% of guests recommending the hotel for future stays. Booking.com reviews also frequently award "Exceptional" scores, ranging from 9.5 to 10.0, underscoring high guest satisfaction. Many guests describe their experience as "perfect" and "incredible".
2. Key Highlights
Guests consistently laud the hotel's striking design, central location, and comprehensive amenities. Its "incredible" and "beautiful" design, with stylish interiors and decorations, is a frequent highlight. The hotel offers free Wi-Fi, parking, bike rental, and a range of wellness facilities including a spa, sauna, and fitness center. Unique perks include a small cinema and free "PURO Experiences" activities. The rooftop terrace and bar are particularly loved for their "amazing view" of the city, including the historic Poznański Palace.
3. Room Quality
The rooms at PURO Łódź Centrum are described as modern, stylish, and impeccably clean, with attention to detail. Guests appreciate the comfort of the beds, often featuring high-end Swedish Hilding mattresses. Many rooms boast full wall or panorama windows, offering "great views" of the city or nearby landmarks like the Poznański Palace and Manufaktura. Standard amenities include air conditioning, a flat-screen TV, a desk, free Wi-Fi, and a private bathroom with a shower. Some rooms also include a seating area, and larger options like suites provide separate bedrooms and living areas with designer furnishings. Guests also find a coffee machine in the room and appreciate the complimentary Alba 1913 toiletries.
4. Dining Experience
PURO Łódź Centrum offers diverse culinary options. The main restaurant, Miska Gastro Bowls, serves a "splendid breakfast buffet" daily, along with Asian, European, vegetarian, and vegan dishes for lunch and dinner. The breakfast quality is frequently rated as "excellent" and "delicious". For lighter fare, the Biotiful Healthy Snack Lab is a café on the ground floor. The Spirit Bar, located on the top floor with a terrace, is ideal for cocktails and offers impressive city views. Complimentary coffee and tea are available 24/7 in the dining area.
5. Service & Staff
The service and staff at PURO Łódź Centrum consistently receive high praise. Guests describe the team as "exceptionally pleasant," "very helpful," "kind," "professional," and "attentive". Many highlight their willingness to assist and go "above and beyond" for customers. The reception staff is often noted for their friendliness and efficiency.
6. Location & Accessibility
The hotel boasts an "unbeatable" and "perfect" central location in Łódź. It is described as being "right in the middle of it all," just a stroll away from the famous Piotrkowska Street, known for its restaurants, cafes, bars, and shops. The Manufaktura shopping center is also incredibly close, only 200-500 meters from the property. Public transportation is easily accessible, with the nearest station about 0.5 km away, and Lodz Wladyslaw Reymont Airport is approximately 8-9 km distant.
7. Value & Pricing
Many guests consider PURO Łódź Centrum to offer "great value for money". While specific pricing varies, rates are typically noted to start from around PLN 439 per night. One review mentioned "very high comfort at a very affordable price". However, the cost of breakfast was considered "a bit overpriced" by one guest, and another mentioned its absence of salmon.
8. Common Complaints
Despite the overwhelmingly positive feedback, some recurring issues have been noted by guests. A common point of criticism is the design choice of a glass wall between the bathroom and bedroom, which some find uncomfortable, especially in twin rooms. A few guests have reported issues with soundproofing, mentioning that noises from other guests and the corridor can be easily heard. While cleanliness is generally highly rated, one review noted "not very clean corridors". Additionally, one guest mentioned a less comfortable stay in a room with a window facing a hall. Another point brought up is the lack of a swimming pool, which some guests feel prevents it from being a full 5-star experience. The hotel also has limited underground parking, which comes with a surcharge, and the entrance dimensions may not accommodate larger vehicles like SUVs.

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