Pillows Grand Boutique Hotel Reylof Ghent
One Michelin Key
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Hotel Details
Location
Ghent
Belgium, Europe
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Expert Review: Pillows Grand Boutique Hotel Reylof Ghent
Pillows Grand Boutique Hotel Reylof Ghent, a distinguished Michelin One-Key property, consistently receives high praise for its blend of historic charm and modern luxury, offering guests an exceptional stay in the heart of Ghent.
1. Overall Rating & Sentiment
The general consensus for Pillows Grand Boutique Hotel Reylof Ghent is overwhelmingly positive, with guests frequently describing it as a "beautiful hotel" and an "exceptional experience". Review platforms show impressive average ratings, often exceeding 9.0 out of 10, with some local travelers rating it as high as 9.6. The sentiment emphasizes luxury, comfort, and a serene atmosphere, making it a highly recommended choice for discerning travelers.
2. Key Highlights
Guests consistently laud several aspects of the hotel. Key highlights include the sublime service, the exquisite design blending Louis XIV elegance with contemporary touches, and the overall tranquil ambiance. The hotel's comprehensive wellness facilities, including a spa pool, Finnish sauna, and fitness center, are frequently appreciated. Its prime location, within easy walking distance of Ghent's historic center, is also a major draw.
3. Room Quality
The rooms and suites at Pillows Grand Boutique Hotel Reylof Ghent are described as clean, comfortable, and spacious, featuring high ceilings, large windows, and a contemporary design adorned with original artworks. Guests often highlight the comfort of the beds and pillows. Standard amenities include a Nespresso coffee machine, smart flat-screen TV, wireless sound system, free bottled water, and Pillows bath products. For an elevated experience, some suites boast freestanding tubs and private terraces offering enviable views.
4. Dining Experience
The hotel offers a diverse culinary experience with multiple on-site options. LOF Restaurant provides fine dining with international dishes that pay tribute to Flemish culinary heritage, often designed by a Michelin-starred chef. For a more relaxed setting, Olivier Le Petit Bistro serves French-inspired classics. Additionally, LOF Café offers coffee, tea, and sophisticated bites throughout the day. Breakfast is particularly well-regarded, described as "exceptional" and "fantastic," although some guests note it can be pricey.
5. Service & Staff
The staff at Pillows Grand Boutique Hotel Reylof Ghent receive consistent praise for their "sublime" and "impeccable" service. Guests describe them as "friendly," "helpful," "attentive," "professional," and "well-trained," contributing significantly to a positive and welcoming stay. Many guests feel a sense of "coming home" due to the personalized and caring hospitality.
6. Location & Accessibility
The hotel boasts an "absolutely wonderful" and "perfect" location, situated only 500 meters or a two-minute walk from Ghent's historic city center. This allows easy access to major attractions like Saint Bavo's Cathedral, the Belfry, and Gravensteen Castle. The hotel is easily reachable by public transport, taxi, or car, though visitors should be aware that Ghent operates as a Low Emission Zone. Train stations are also conveniently located within a short drive.
7. Value & Pricing
While considered a luxury hotel, many guests feel that Pillows Grand Boutique Hotel Reylof Ghent offers good value and is "worth the money". Prices for a night's stay typically start around US$156 to $184, with an average around $246, though these rates generally do not include breakfast, which can be an additional cost of approximately €35 per person. On-site parking is available but noted as expensive, costing €45 per day.
8. Common Complaints
Recurring issues are few and generally minor. Some guests have found the spa area to be "quite small," suggesting that booking specific hours might prevent peak busy times. Isolated comments mentioned minor room details not fully reflecting the price, such as dust on water bottles or a bathroom door that didn't close properly. The high cost of on-site parking is also a frequently mentioned point. One review noted street noise, but highlighted that the hotel's tall ceilings created a sense of sanctuary, mitigating the issue.
Sources
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
