Own Montevideo

Own Montevideo, a Michelin Key Selected property in Montevideo, Uruguay, generally garners positive feedback for its stylish ambiance, attentive service, and prime location. This 4-star boutique hotel is recognized for providing a comfortable and enjoyable stay for both business and leisure travelers.

1. Overall Rating & Sentiment

The general consensus for Own Montevideo is "Very Good" to "Excellent," with many guests expressing high satisfaction. Review scores frequently range between 8.0 and 9.0 out of 10 on various platforms. Guests often highlight the hotel's cleanliness, the helpfulness of the staff, and its desirable location as key strengths.

2. Key Highlights

Guests consistently praise several aspects of Own Montevideo:

• Service & Staff: The staff is frequently described as exceptionally helpful, friendly, accommodating, and professional, enhancing guests' overall experience.
• Location: The hotel boasts an "excellent" or "perfect" location in the upscale Punta Carretas neighborhood, offering walkability to major attractions.
• Design & Amenities: Guests appreciate the modern and comfortable interior design, along with amenities such as a swimming pool, shared lounge, sun terrace, and free Wi-Fi. The pool area is noted as a nice bonus on hot days.
• Cleanliness: The hotel is consistently lauded for its high standards of cleanliness, from the rooms to the overall property.

3. Room Quality

The 44 rooms at Own Montevideo are described as large, comfortable, and well-appointed. They feature comfortable decor, often with solid wood floors, and are equipped with air conditioning, an iron and ironing board, a mini-bar, and tea/coffee-making facilities. Guests can relax with a flat-screen TV with satellite channels and an iPod docking station. Many rooms include a balcony or seating area, with some offering views of the city or pool. Private bathrooms come with a bidet, shower, hairdryer, and free toiletries. Guests have particularly noted the comfortable beds.

4. Dining Experience

Own Montevideo offers a daily buffet breakfast, which is often described as "good" or "excellent" and "well-served with varieties." The hotel also features a vegan restaurant specializing in international dishes and a poolside bar on the third floor. While many find the breakfast satisfying, some guests have expressed that it could have more variety, particularly in fresh food, and have occasionally reported issues with the quality of certain items like bread, yogurt, milk, and orange juice.

5. Service & Staff

The service and staff at Own Montevideo receive overwhelmingly positive feedback. Guests frequently commend their helpfulness, politeness, and efficiency in making stays enjoyable and assisting with inquiries. Many consider the customer service to be among the best they have experienced.

6. Location & Accessibility

The hotel is strategically located in the upscale Punta Carretas neighborhood, a commercial and tourist-friendly area of Montevideo. It offers excellent accessibility to key attractions:

• Shopping: It's a short walk (5 minutes or less) to the Punta Carretas Shopping Mall.
• Rambla: The beautiful Rambla de Montevideo (waterfront promenade) is also very close, within a few blocks or a 2-minute walk.
• Museums & Parks: The Sculptor Museum Zorrilla de San Martin is practically a stone's throw away, and Parque Rodó amusement park is approximately a 20-minute walk.
• Transport: Carrasco International Airport (MVD) is about a 20-26 minute drive away. The hotel also offers paid airport shuttle services and car hire. Public transportation options are readily available.

7. Value & Pricing

Guests generally consider Own Montevideo to offer good value for its price, especially given its comfortable accommodations and helpful staff. Room prices can vary depending on the season and day of the week, with cheaper deals often found in April and August, and Wednesdays or Saturdays typically being the best days for deals. Typical prices can start from around $65-$91 per night.

8. Common Complaints

While largely positive, some recurring criticisms include:

• Breakfast Quality/Variety: Several guests have found the breakfast to be basic, lacking fresh food, or with inconsistent quality in certain items. Some mentioned too many sweet options and not enough fruits or vegetables.
• Temperature Control: A few guests reported issues with room temperature control, suggesting it might be centrally managed.
• Aging Facilities: Some reviews mention that the hotel, particularly the windows, could benefit from renovation, indicating an older property in need of updates.
• Lack of Complimentary Water/Coffee: Some guests expected complimentary bottled water or coffee in their rooms, which was not always provided for longer stays.
• No Gym: A few reviews mention the absence of a gym facility.

Sources

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