Novotel Florianopolis
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Hotel Details
Location
Av. Jornalista Rubens de Arruda Ramos, 2030, Centro, Florianópolis - SC, 88015-701, Brazil
Brazil, South America
Brand
Novotel
Hotel Group
Accor
Location
Novotel Florianopolis · Florianopolis, Brazil
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Key Highlights
- ✓Breakfast: The daily breakfast buffet is a consistent highlight, often described as delicious and perfect.
Expert Review: Novotel Florianopolis
Novotel Florianopolis, a Michelin Key Selected property, offers a modern and comfortable stay in the heart of Florianopolis, Brazil. Guests consistently praise its prime location, excellent service, and well-appointed amenities, making it a popular choice for both business and leisure travelers.
1. Overall Rating & Sentiment
The general consensus for Novotel Florianopolis is overwhelmingly positive, with an average guest rating often ranging between 8.9 and 9.3 out of 10 on various booking platforms. Reviewers frequently describe their experience as "excellent," "wonderful," or "outstanding." The hotel is recognized for meeting international Novotel standards.
2. Key Highlights
Guests consistently highlight several standout features:
- Location: Its central position on Avenida Rubens Arruda Ramos, overlooking Baia Norte bay, is a major draw, offering easy access to the city's attractions and a pleasant promenade for walks.
- Service & Staff: The hotel's staff receives high praise for being friendly, attentive, and professional, ensuring a welcoming and smooth experience.
- Amenities: The infinity pool with bay views, a well-equipped fitness center, and a full-service spa are frequently mentioned as significant advantages.
- Breakfast: The daily breakfast buffet is a consistent highlight, often described as delicious and perfect.
- Design: The hotel boasts a sleek, modern glass tower aesthetic with contemporary décor, sometimes noted for its Art Deco influences.
3. Room Quality
Novotel Florianopolis features 93 to 115 beautifully designed rooms, offering a comfortable and stylish retreat. Rooms are typically around 25 square meters (269 sq ft) and include modern furnishings. Standard amenities across room types consist of air conditioning, a mini-bar, a work desk, complimentary Wi-Fi, and a flat-screen TV with cable channels. Bathrooms are private, equipped with showers, free toiletries, and hairdryers. Many guests appreciate the comfort of the beds and the quality of the showers. Some rooms offer desirable sea views.
4. Dining Experience
The hotel's Gália Restaurant is a key dining venue, serving Italian and contemporary dishes for breakfast, lunch, and dinner. The breakfast buffet is particularly well-regarded, offering a variety of options including freshly baked bread, pastries, cheeses, and fruits, with options for early birds and a continental breakfast. In addition to the restaurant, guests can enjoy a coffee shop and a stylish bar offering cocktails and drinks. Room service is available 24/7.
5. Service & Staff
The service at Novotel Florianopolis consistently receives high marks. Guests frequently commend the staff for their friendly, helpful, and professional demeanor, from the seamless check-in process to assistance with various requests. Comments often highlight a pleasant and welcoming atmosphere created by the hotel team.
6. Location & Accessibility
Located in the vibrant Centro district of Florianopolis, the Novotel offers a prime and convenient base for exploration. It is situated close to the Ciclovia Beira Mar Norte, providing scenic seaside access. Key attractions such as Mercado Municipal, Esteves Junior Square, and various shops, restaurants, and nightlife spots are within walking distance. The hotel is approximately 12 to 15 kilometers (about a 20-minute drive) from Hercílio Luz International Airport (FLN), with airport transfer, taxi, ride-sharing, and public bus services available.
7. Value & Pricing
While considered a 4-star property with world-class amenities and a Michelin Key selection, guests generally perceive Novotel Florianopolis as offering good value for money. Average room rates in the past month have been around BRL 802.85, which is higher than the city's average, but deals can be found starting from approximately $97 USD (or BRL 500-600) per night. The extensive facilities and prime location contribute to its perceived worth.
8. Common Complaints
While overall feedback is positive, some recurring minor issues have been noted:
- Noise: A few guests have mentioned noise transfer from adjacent rooms.
- Breakfast Simplicity: Although widely praised, some reviews describe the breakfast as "relatively simple."
- Maintenance Details: Isolated reports include a closet door not closing properly, leading to lights staying on.
- In-room amenities: Some international guests noted the absence of certain toiletries or slippers commonly found in hotels in other countries.
- Declining Standards (Limited): A very small number of repeat guests expressed disappointment, perceiving a decline in service standards over multiple stays.
Sources
Points to Consider
- •While overall feedback is positive, some recurring minor issues have been noted:
Google Reviews
2,715 reviews
Recent Guest Reviews
Terry Trigg
This is a nice hotel in a great location. Walkable to many different restaurants and lots of retail. Its directly across the street from the bay with wonderful views. The staff are friendly and welcomimg. The breakfast buffet is also wonderful. I rated the hotel a 4 star because the tap water in Florianópolis is not drinkable, but the hotel does not provide complimentary bottled water for it...
mike bowie
I've been staying here for about 35 days on business. Location is on a nice walkway and beach front, it is so safe here, I've never felt threatened. The beaches are on the other side of the island (very cheap Uber trip). Hotel has nice very large beds. The room is large with a very powerful shower. There is a safe in the room and a s lot of shelf and drawer space. There is a fridge which is useful...
Response from the owner
Dear Mike,<br><br>We very much appreciate your comments regarding your stay at the Novotel Florianopolis. <br><br>It is always a pleasure to receive positive feedback. I will share your comments with ...
Fabricio Roepcke
I have stayed at this hotel three times in the past, which makes it particularly disappointing to see how noticeably the standard has declined. What was once a polished, friendly property now feels indifferent to the guest experience. From the moment of arrival, the shortcomings were apparent. At check-in, no information was provided at all—no explanation of hotel services, no guidance on breakfa...
Response from the owner
Dear Fabricio,<br><br>Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to de...
Sergio Fujii
If you are on business and need the invoice for reimbursement, look for another hotel. Trying to get the invoice since 2 weeks already, sending emails everyday, claiming for the invoice on All Accor site and nothing. But location and room is good.
Response from the owner
Dear Sergio,<br><br>Thank you for taking the time to tell us about your experience at the Novotel Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to expr...
Navya Seth
Best service by Rafael. We had an issue with our luggage delivery by the airport and he helped us in the best way possible. He was there at every step. He is an asset to novotel Florianópolis. He made our honeymoon special. Very good service overall.
Response from the owner
Dear Navya,<br><br>We very much appreciate your comments regarding your stay at the Novotel Florianopolis. <br><br>It is always a pleasure to receive positive feedback. I will share your comments with...
Cagdas Evrim Yildirim
Rooms are nice, service and cleaning is low quality, the rooms are never made up in the morning, we need to ask for it. As for Floripa, nice is your are on pension or 18 years old.
Response from the owner
Dear Guest,<br><br>Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliv...
Hyatt
