Nohga Hotel Ueno Tokyo

Nohga Hotel Ueno Tokyo has garnered an exceptional reputation as a Michelin Key Selected property, consistently praised for its blend of modern design, warm hospitality, and deep connection to the local Ueno culture.

Overall Rating & Sentiment

The general consensus for Nohga Hotel Ueno Tokyo is overwhelmingly positive, with an "Exceptional" overall score of 9.1 from guests. It is widely regarded as a top-rated hotel offering an excellent stay experience. The Michelin Key selection further underscores its outstanding quality and significant contribution to the guest experience.

Key Highlights

Guests consistently laud the hotel for several standout features:

• Service & Staff: The staff are frequently described as friendly, helpful, courteous, polite, attentive, and excellent, often going "above and beyond" to ensure a pleasant stay.
• Location: Its prime location near Ueno Station provides convenient access to transportation and local attractions.
• Design & Ambiance: The hotel boasts a modern, minimalist, and well-thought-out design, creating a welcoming and sophisticated atmosphere with a unique "Zen vibe and greenery". Art installations and locally crafted works throughout the property highlight the Ueno neighborhood's artisan heritage.
• Facilities & Amenities: Excellent facilities include comfortable beds, high-quality showers, a 24-hour fitness center, an outdoor terrace, a lounge, and convenient laundry machines. A welcome drink is often offered upon check-in.

Room Quality

The rooms at Nohga Hotel Ueno Tokyo are a significant highlight for many guests. They are described as immaculate, spacious for Tokyo standards, and thoughtfully designed with refined Japanese features. Key features include:

• Comfort: Very comfortable beds, often featuring airweave mattresses and ATMOSPHÈRE JAPON pillows, ensuring a restful night's sleep.
• Design & Functionality: Warm, minimalist design, with power outlets and lighting controls conveniently placed. Rooms are soundproofed, and many feature separate wet and dry areas in the bathroom with smart toilets.
• Amenities: Guests appreciate the great air conditioning, good shower pressure, and rainfall showers. In-room amenities include Nespresso machines, complimentary bottled water and tea. The hotel also offers brand-name toiletries (OSAJI), original room wear, and locally crafted items like tissue boxes and hangers by SyuRo.

Dining Experience

The hotel's restaurant, Bistro NOHGA, provides a delightful culinary experience. It offers contemporary French-inspired dishes crafted with fresh, seasonal Japanese ingredients, often sourced from local producers.

• Breakfast: Highly praised as excellent, delicious, and "over the top," with a good selection of traditional Japanese and Western options. This often includes a salad buffet and a prix fixe menu, featuring local products such as rice, miso, and dashi.
• Lunch & Dinner: The restaurant serves casual lunches and thoughtful French fare for dinner, available as a course menu or à la carte. Guests have described the dinner as "amazing," on par with high-end restaurants in the area.

Service & Staff

The service at Nohga Hotel Ueno Tokyo is consistently highlighted as exceptional. Staff members are frequently commended for being "super friendly," helpful, and attentive, providing excellent hospitality from check-in to check-out. Many guests appreciate the staff's English-speaking abilities, which are particularly helpful for international travelers.

Location & Accessibility

Nohga Hotel Ueno Tokyo boasts a highly advantageous location in the Ueno district.

• Proximity to Transportation: It is incredibly convenient, situated just a 3-5 minute walk from Ueno Station (JR Line, Tokyo Metro Ginza Line, Hibiya Line). This allows for easy access to the Keisei Skyliner for direct transport to Narita Airport, as well as seamless connections to other major Tokyo hubs.
• Neighborhood: While being in a quieter part of Ueno, it remains within easy walking distance (5-10 minutes) of bustling areas and attractions. Nearby points of interest include Ameyoko market, Ueno Park (home to a zoo, various museums like the Tokyo National Museum, and beautiful gardens), and numerous restaurants and shops. There are also two 24-hour convenience stores nearby. The hotel actively promotes its connection to the local community, offering guides and maps to authentic neighborhood shops and restaurants.

Value & Pricing

Nohga Hotel Ueno Tokyo is often described as offering "affordable luxury" and "incredible value for money". While the average room price is around $236, which is higher than Tokyo's city average of $157, it is considered a good deal for a 4-star hotel in Tokyo, where the average nightly rate is closer to $317. Guests appreciate the high quality of amenities and services provided at this price point.

Common Complaints

While reviews are overwhelmingly positive, a few minor issues have been noted:

• Laundry Facilities: One guest reported dusty and dirty laundry facilities, opting to use public laundry instead.
• Room Desk: Some rooms may lack a practical desk.
• Restaurant Hygiene (isolated incident): An isolated concern was raised regarding some restaurant employees not covering their mouths when coughing during breakfast service.
• Room Lighting: One guest mentioned that the lighting in their room was not ideal, specifically noting dim bedside lights and no light above the sink mirror.

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