No 38 The Park
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Hotel Details
Location
Cheltenham
United Kingdom, Europe
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Expert Review: No 38 The Park
No 38 The Park in Cheltenham, United Kingdom, consistently garners high praise, standing out as a Michelin Key Selected property offering a luxurious and charming experience.
1. Overall Rating & Sentiment
No 38 The Park holds an impressive overall rating, often scoring around 9.1 out of 10 from satisfied customers and a remarkable 19.3 out of 20 from verified MICHELIN Guide guests. The sentiment is overwhelmingly positive, with guests describing it as a "gorgeous and cozy" hotel that feels more like a "home away from home" than a traditional hotel. It's celebrated for its blend of country-house comfort and an urban boutique-hotel atmosphere.
2. Key Highlights
Guests consistently laud No 38 The Park for its unique and exquisite design, exceptional service, and prime location. The hotel's lounge area is often highlighted as relaxing and convivial, showcasing an impressive collection of British art, including works by David Hockney and Sir Peter Blake. The "Gatsby-esque" honesty bar is another beloved feature, adding to the homely yet luxurious ambiance. The individually designed rooms and the delicious breakfast are also frequently cited as standout elements.
3. Room Quality
The 13 individually designed rooms at No 38 The Park are a significant draw. They are elegantly appointed, blending classic comforts with modern essentials. Guests can expect beds adorned with bespoke throws and luxurious Egyptian cotton linens, ensuring a comfortable stay. Rooms come equipped with amenities such as Nespresso machines, minibars stocked with local treats, Dyson fans and hairdryers, and high-definition TVs with Sky packages. The en-suite bathrooms feature high-quality Bramley or 100 Acres toiletries. Many deluxe and excellent rooms are particularly celebrated for their impressively indulgent free-standing or antique bathtubs and large rainfall showers, providing a truly luxurious experience.
4. Dining Experience
The food and dining experience at No 38 The Park consistently receives exceptional ratings, with a perfect 10.0 in some reviews. Breakfast is a highlight, described as "excellent," "generous," and "incredible," offering a selection of delicious, nutritious feasts ranging from hearty full English breakfasts to a continental spread. The restaurant prides itself on serving impeccably sourced and faultlessly seasonal modern British fare, with Chef József and the team utilizing the freshest ingredients. Room service is also available for those who prefer to dine in the comfort of their room.
5. Service & Staff
The service and staff at No 38 The Park are highly commended, achieving ratings of 9.0 to 9.4. Guests frequently praise the team for being "professional," "friendly," "helpful," and "attentive." The personalized service, with staff members taking the time to cater to individual needs, makes guests feel like VIPs. The warm welcome and genuine hospitality contribute significantly to the memorable stay.
6. Location & Accessibility
Situated on a tree-lined avenue opposite Cheltenham's Pittville Park, No 38 The Park boasts an excellent and convenient location. It is within a short walk (approximately 10-15 minutes) of Cheltenham's vibrant city center, offering easy access to attractions such as the Promenade, Montpellier Gardens, Cheltenham Racecourse, Pittville Pump Room, and the Holst Birthplace Museum. The hotel is also well-connected via public transport, with Cheltenham Spa Train Station just a short distance away, providing links to major UK cities. On-site private parking is available for guests traveling by car, along with nearby public parking options.
7. Value & Pricing
No 38 The Park is recognized for offering outstanding value for money, with a rating of 9.0. While providing a luxurious experience, it stands out as an affordable yet indulgent choice. Typical prices for a stay average around $214 per room, with rates for a standard room starting from approximately $121-$132 per night, depending on the season and booking platform.
8. Common Complaints
While reviews are overwhelmingly positive, some minor points of constructive feedback have emerged. A few guests have mentioned the need for improvements in room amenities and air circulation in some instances. Occasionally, a mattress has been described as "a bit soft" for personal preference. The placement of the kettle inside the wardrobe has been noted by some as slightly inconvenient. One review mentioned a separate toilet from the main bathroom in a larger room, and another noted an honesty bar that hadn't been replenished. There was also a single instance of a guest experiencing possible allergic reactions in a dog-friendly room. However, these appear to be isolated comments amidst a sea of glowing reviews.


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