New Sheridan
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Hotel Details
Location
New Sheridan · Telluride, United States
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Key Highlights
- ✓Outstanding Service: The staff is frequently described as friendly, helpful, stellar, and attentive, contributing significantly to a positive guest experience.
- ✓The New Sheridan boasts an "amazing location" in the heart of downtown Telluride, making it exceptionally convenient for exploring the town.
Expert Review: New Sheridan
New Sheridan, Telluride: A Historic Gem with Modern Luxuries
The New Sheridan Hotel in Telluride, a Michelin Key Selected property, consistently earns high praise for its blend of historic charm, prime location, and exceptional service. Guests frequently highlight the hotel's ability to retain its 1895 character while offering luxurious, updated finishes and amenities.
1. Overall Rating & Sentiment
The New Sheridan Hotel is widely regarded as an outstanding choice in Telluride, with a strong positive sentiment from guests and a high overall experience rating from the Michelin Guide (18.5 out of 20). Reviewers often describe it as "the incomparable pearl of Telluride" and a place that feels like "coming home." Its historic edge combined with modern comfort makes it a beloved destination.
2. Key Highlights
Guests consistently laud the New Sheridan for several standout features:
- Historic Charm & Design: The hotel, originally built in 1895, has been meticulously restored, offering an authentic Western ambiance with original woodwork and vintage photos, complemented by elegant Victorian-style updates.
- Exceptional Location: Situated "right smack in the middle" of picturesque downtown Telluride, it offers unparalleled access to shops, restaurants, and is just two blocks from the Telluride Ski Resort and the free gondola.
- Outstanding Service: The staff is frequently described as friendly, helpful, stellar, and attentive, contributing significantly to a positive guest experience.
- Vibrant On-site Amenities: The hotel boasts a popular historic bar, a renowned steakhouse, a café, and a rooftop terrace bar with mountain views.
3. Room Quality
The New Sheridan Hotel offers 26 luxurious rooms and suites, designed to balance classic character with modern comfort. Rooms are bright and feature amenities such as flat-screen TVs, iPod docking stations, and laptop safes. Guests can expect crisp linens, period details, and well-fitted furniture.
- Variety: Room types range from "Cozy Interior Rooms" (quiet and without views, ideal for light travelers) to "Deluxe" rooms with king beds or two twins, and more spacious "Suites" that include a sitting room.
- Views: While interior rooms are more affordable, many rooms, especially on the second and third floors, offer views of Main Street, the ski area, and the surrounding mountains, including the impressive Ballard Mountain.
- Comfort: Rooms are noted for being comfortable and cozy, with good shower water pressure. Suites like the Prospector Junior Suite and Ballard Suite provide additional square footage, sitting areas, and walk-in closets.
4. Dining Experience
The New Sheridan is home to several well-regarded dining and bar options:
- The Chop House Restaurant & Wine Bar: This is Telluride's premiere restaurant, known as a classic steakhouse offering dry-aged USDA prime steaks, mountain western game, and fresh seafood. It also features Telluride's only nitrogen wine bar and serves dinner, breakfast, brunch, and lunch.
- The Parlor: Located in the hotel's grand entrance, The Parlor functions as a café, coffee house, and wine bar. It offers a full espresso bar in the morning and a selection of wines and cocktails in the evening, along with a complete menu of handmade breakfast, brunch, lunch, and dinner.
- The Historic Bar: This bar has been a Telluride favorite since 1895 and is a lively spot for locals and visitors, offering regular drink specials, live music, and a classic atmosphere.
- The Roof: A rooftop terrace bar is available, especially inviting during summer, offering mountain views.
Guests often praise the food quality and the service at the on-site restaurants.
5. Service & Staff
Guest feedback consistently highlights the exemplary service and staff. Reviewers describe staff members as "extremely friendly and helpful," "classy & ever so helpful," and "stellar." The team is noted for their attentiveness and for making guests feel at home. Concierge services and multilingual staff are also available.
6. Location & Accessibility
The New Sheridan boasts an "amazing location" in the heart of downtown Telluride, making it exceptionally convenient for exploring the town.
- Proximity to Attractions: It's within a 5-minute walk of the Telluride Ski Resort, Telluride Historic District, San Miguel County Courthouse, and Sheridan Opera House. The free gondola is also just a short walk away.
- Transport: The hotel is approximately 6 miles from Telluride Regional Airport (TEX) and 70 miles from Montrose Regional Airport (MTJ). Taxi and shuttle services are readily available from neighboring airports.
- Walkability: Guests appreciate being within walking distance to everything in town.
7. Value & Pricing
While specific pricing can vary, rooms at the New Sheridan Hotel have been observed to range from approximately $279 to $1146, with the cheapest booked price in a recent period being $434 and the most expensive $574. Guests receive a discount during breakfast and lunch at the on-site Chop House. Given its prime location, historic charm, luxurious updates, and highly-rated amenities and service, many guests consider the experience to be worth the cost.
8. Common Complaints
Despite overwhelming positive feedback, a few recurring issues are sometimes mentioned by guests:
- No Elevator: As a historic building, the hotel does not have an elevator, which can be an inconvenience for some guests, especially with luggage. However, staff are happy to assist.
- Parking: While free self-parking is available, on-site parking can be limited, and guests may need to use nearby residential parking, sometimes requiring temporary parking in a loading zone before being directed to a permanent spot. One guest mentioned a less-than-warm welcome focused on immediate car movement due to parking.
- Street Noise: Street-facing rooms can occasionally experience some nightlife noise; light sleepers may wish to request a quieter, interior room.
- No AC in some rooms: Some rooms may not have air conditioning, with instructions to open windows, which can lead to bugs without screens.
Sources
- michelin.com
- tablethotels.com
- scoutski.com
- apple.com
- afar.com
- reserving.com
- booking.com
- telluride.com
- expedia.com
- newsheridan.com
- newsheridan.com
- newsheridan.com
- newsheridan.com
- telluride.com
- newsheridan.com
- newsheridan.com
- marlameridith.com
- travelocity.com
- michelin.com
- newsheridan.com
- momondo.com
- kayak.com
- hotels.com
Points to Consider
- •Despite overwhelming positive feedback, a few recurring issues are sometimes mentioned by guests:
Google Reviews
542 reviews
Recent Guest Reviews
Dana Hansen
We had an amazing meal at The New Sheridan! From start to finish, everything was exceptional. The food was beautifully prepared — flavorful, perfectly cooked, and clearly made with care. The atmosphere captured that classic Telluride charm, blending historic elegance with a warm, welcoming feel. What really stood out was the customer service — absolutely top-notch. Every staff member we interacte...
Richard Griego
The service was like something I've never experienced. The care they took. They missed a star for the rooms because the water took awhile to warm up. Telluride is a great place to stay and this hotel is walking distance to the free gondola. We had a great experience and I will be staying here again.
Response from the owner
Thank you for the great review Richard! We appreciated the comments about the hot water demand. Come back and see us again soon.
Nathalie van Linder
Lovely boutique style hotel, great location right in middle of town, nice staff. Beds are really comfortable. Stayed on a Tuesday night in October. Windows looked out on a wall and while we were able to open them, there was an air conditioning unit or something like that right outside, so it was noisy. No daylight. Also got allergy problems in the room, but unsure why. No fridge or coffee maker...
Robin Lewarton
My review is specifically about Sharron. We went here more than once during our trip and our first time at night was than less to be desired… so much so that when we went 2 days later for breakfast we were unsure. Our expectations where beyond met at breakfast. Our food was amazing and our server Sharron was fantastic… the highlight really as she was so kind and attentive. She, unknowingly, made ...
Ashley Clements
Wow one of the worst experiences I’ve had in a long time so it was very disappointing I had higher expectations for telluride. Food was expensive and terrible. They gave us both steak that was so raw I could barely eat it, I ordered it medium my partner ordered it medium as well, it was disgusting and the bill was $400. I’ve never had a steak so bad. I would rather eat the overly salty food from T...
Ann Brown
Up on rooftop bar yesterday. What a dissatisfying happy hour ! Staff more interested in visiting with each other. Not serving customers. Waitress indicated they were closing soon. Can’t serve when it’s cold outside. Said it Wasn’t Fair for wait staff to be cold. We had such great service other visits. These girls Need to learn how to work and show some customer service. Waiting 15 min for drinks w...









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