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Naturhotel Waldklause

Two Michelin Keys

Naturhotel Waldklause - Two Michelin Keys hotel in Längenfeld, Austria

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Hotel Details

Location

Längenfeld

Austria, Europe

Expert Review: Naturhotel Waldklause

Naturhotel Waldklause in Längenfeld, Austria, a distinguished Michelin Two-Keys property, consistently garners exceptional reviews for its profound integration with nature, outstanding wellness facilities, and exquisite culinary offerings. It is celebrated as a tranquil and luxurious retreat in the heart of the Tyrolean Ötztal Valley.

1. Overall Rating & Sentiment

The Naturhotel Waldklause enjoys an overwhelmingly positive consensus, frequently described as an "exceptional stay" by the Michelin Guide. Guests on Booking.com rate it an outstanding 9.7 out of 10, with perfect scores for cleanliness, facilities, comfort, and free Wi-Fi, and a 9.9 for staff performance. On HolidayCheck, it achieves a remarkable 6.0 out of 6. The general sentiment is that of a beautiful, modern, stylish, and warm hotel, providing a true oasis of well-being and tranquility.

2. Key Highlights

Guests consistently praise the hotel's seamless blend with its natural surroundings. Its design, utilizing timber, glass, and stone, features organic curves and rustic stonework, embodying an ecological building concept with local larch wood and Tyrolean sheep's wool insulation.

The wellness facilities are a major draw, including the NaturSPA, two outdoor pools, a sauna, a sweating chamber with Tyrolean herbs, massage rooms, and a solarium. The hotel also offers a 24-hour gym, yoga, and Pilates classes. A significant highlight is the complimentary access to the renowned Aqua Dome thermal spa, located just a 3 to 5-minute walk away.

The cuisine is another standout, recognized as excellent, fantastic, and unique, with a strong emphasis on regional, fresh, and organic products sourced from local farmers. The service and staff are frequently highlighted for their friendliness, attentiveness, professionalism, and warm hospitality, with guests often feeling like friends rather than mere visitors.

3. Room Quality

The Naturhotel Waldklause offers a diverse range of rooms and suites, including Panorama Poolsuites, Spa Suites Deluxe, and various Studios. These accommodations are designed to reflect the natural harmony of the Ötztal mountains, incorporating natural wood, clear lines, and soft colors. Many rooms feature floor-to-ceiling windows that open onto spacious balconies, providing wonderful views of the surrounding mountains, gardens, or forest.

Standard room amenities include cable TV, a minibar, a safe, bathrobes, a hairdryer, a desk, and a telephone. Some suites offer additional luxuries like deep soaking bathtubs and even a whirlpool. Guests generally find the rooms comfortable, clean, and beautifully furnished. While some guests found the beds to be too soft for their personal preference, others commend the quiet and soundproofed nature of the rooms.

4. Dining Experience

The dining experience at Naturhotel Waldklause is a significant highlight, centered around its "Nature Cuisine." This approach prioritizes regional freshness and quality, with most ingredients sourced from local farmers and small producers.

A rich breakfast buffet featuring regional and organic products kicks off the day. Guests can also enjoy an afternoon snack or wellness buffet, which often includes soups and desserts. The evenings are a culinary delight with multi-course dinner menus, frequently a five-course offering with choices, catering to various preferences. Vegetarian and vegan options are readily available. The hotel also hosts gourmet menus, gala dinners, and themed nights, complemented by a wine selection that highlights both young Austrian winemakers and classic international wines.

5. Service & Staff

The service at Naturhotel Waldklause consistently receives high praise, with 95% satisfaction reported for fantastic service. Guests frequently describe the staff as friendly, attentive, professional, welcoming, and exceptionally well-trained. Many reviewers note the warm and personal atmosphere, where staff members interact with guests like friends, contributing to a deeply relaxing and comfortable stay. The staff's dedication to making each guest feel special is a recurring theme in reviews.

6. Location & Accessibility

Naturhotel Waldklause is nestled amidst a forest in Längenfeld, within Tyrol's scenic Ötztal Valley, offering a quiet and peaceful setting. Its most notable locational advantage is its close proximity to the Aqua Dome thermal spa, which is just a 3 to 5-minute walk away, with complimentary access for hotel guests.

While not directly adjacent to mountain lifts, the hotel provides convenient access to popular ski areas like Giggijoch, Gaislachkogltal, Hochsölden, and Obergurgl-Hochgurgl, typically within a 16 to 25-minute drive. The hotel offers a complimentary 24-hour airport shuttle service. For those arriving by train, Ötztal Bahnhof is approximately 20 km away, with direct bus lines and a hotel taxi service available. The hotel is also easily accessible by car from Germany, Italy, and Switzerland, with clear directions provided.

7. Value & Pricing

Guests generally perceive Naturhotel Waldklause as offering good value for money, reflected in an 8.8 rating for value on Booking.com. Pricing varies depending on the season and room category, with average deals around $588 to $631 per night. Package deals, such as "Naturhotel cuddle days," start from €800 for three nights. The comprehensive inclusive services, such as the gourmet board (breakfast, afternoon snack, multi-course dinner), full access to the NaturSPA, free Wi-Fi, private parking, and airport shuttle, contribute significantly to the perceived value.

8. Common Complaints

While reviews are overwhelmingly positive, a few minor criticisms have been noted. Some guests have found the beds to be on the softer side, which may not suit all preferences. One review mentioned a "rather noisy and newly renovated room", though most feedback emphasizes the quietness of the accommodations. A specific instance of a guest feeling ignored by the junior chef was reported. Additionally, one guest wished the wellness area had longer evening opening hours. From a practical standpoint, the hotel is not directly next to mountain lifts, which might be a consideration for avid skiers prioritizing immediate slope access. Lastly, some rooms might not offer mountain views, and a very few found the ambiance to be "a little sterile and impersonal".

Sources

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About Two Michelin Keys

Two Michelin Keys recognize hotels that provide an excellent stay experience. These properties stand out for their remarkable quality, distinctive character, and superior service that goes above and beyond expectations.

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