Alpen-Wellness Resort Hochfirst
Two Michelin Keys
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Hotel Details
Location
Alpen-Wellness Resort Hochfirst · Obergurgl, Austria
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Expert Review: Alpen-Wellness Resort Hochfirst
The Alpen-Wellness Resort Hochfirst in Obergurgl, Austria, a distinguished Michelin Key Two-Keys property, offers guests a luxurious alpine escape known for its exceptional service, gourmet dining, and prime ski-in/ski-out location.
Overall Rating & Sentiment
The general consensus for Alpen-Wellness Resort Hochfirst is overwhelmingly positive, with guests consistently rating it as "superb" with an average score of 9.3. Reviewers frequently express a desire to return, highlighting an "exceptional standard" and a "fantastic hotel" experience.
Key Highlights
Guests consistently praise the hotel's stunning interior, beautiful rooms, and the attentive, wonderful staff. The expansive 1,500 m² "Alpen Spa" is a major draw, featuring a 220 m² indoor and outdoor pool with panoramic mountain views, multiple saunas, steam baths, and relaxation rooms. Its direct ski-in/ski-out access to the Obergurgl-Hochgurgl ski region is a significant highlight for winter sports enthusiasts. The hotel's culinary offerings also stand out as a key highlight.
Room Quality
The rooms at Hochfirst are described as luxurious, featuring high-quality amenities and often including a balcony with impressive mountain views. They are designed with a contemporary blend of natural wood and plush textiles. Each room typically includes a minibar, safe, flat-screen TV, free WiFi, and high-quality care products in the bathroom, along with a wellness bag containing bathrobes and slippers.
Dining Experience
The dining experience at Alpen-Wellness Resort Hochfirst is highly celebrated, with guests describing the food as "excellent," "fantastic," and "exceptional." The half-board option, which is available to all guests, includes a varied breakfast buffet and a 6-course gourmet dinner prepared to Gault&Millau standards. The à-la-carte "Gourmetstube Hochfirst" has been recognized with 3 toques by Gault&Millau and 2 forks by Falstaff, affirming its high culinary standards. A weekly wine tasting is also offered in the well-stocked wine cellar.
Service & Staff
The hotel's staff receives widespread acclaim for being "fantastic," "wonderful," "helpful," "unbelievably attentive," and "professional." Guests often remark on the staff's friendliness and willingness to go out of their way to assist, with the owners frequently present and hands-on in the hotel's operation. Services like twice-daily room checks and excellent spa treatments further contribute to the high level of hospitality. The staff is multilingual, assisting guests in German, English, Italian, Hungarian, and Croatian.
Location & Accessibility
The resort boasts a perfect location in Obergurgl, offering direct access to the slopes and lifts, making it a true ski-in/ski-out property. It is situated next to a ski lift providing access to the Obergurgl-Hochgurgl ski region. The hotel is within the village, offering beautiful mountain views and a quiet ambiance. The surrounding area provides opportunities for romantic winter hiking, cross-country skiing, snowshoeing, and ice skating.
Value & Pricing
While recognized as an expensive hotel, guests generally feel that "every cent paid is worth it" due to the high standards and comprehensive offerings. For instance, a 7-night stay might be priced around £2057 per person. Room rates can start from approximately €586.
Common Complaints
Despite the overwhelmingly positive feedback, some minor criticisms have been noted by guests. These include the lack of complimentary tea and coffee-making facilities in the rooms, with tea often incurring an additional €8 charge. Some vegan guests found the specially prepared dishes to be bland and overly vegetable-forward. Additionally, a few guests reported uncomfortable sofa beds, although the hotel reportedly addressed these issues when raised. Lunch meal preparation can also sometimes be slow, and the ski room has been described as needing an update.
Sources
Google Reviews
179 reviews
Recent Guest Reviews
Helal Almutairi
We truly loved the family who runs this hotel — their kindness and warm hospitality made our stay special. The restaurant is also wonderful, with delicious food and a cozy atmosphere. Highly recommended for families looking for a relaxing vacation.
George Patentas
One of the best, if not the best, hotels in the area, although an espresso machine would be expected in a 5-star hotel bedroom.
Emma K-P
Very sophisticated hotel in a great location. Sadly we didn’t stay here but we went for an afternoon drink to bask in the glorious sunshine. My kids looked longingly at the outdoor pool which did look very nice! Unfortunately I don’t think my kids are well behaved enough for me to properly relax at this hotel - there’s definitely an air of “children should be seen but not heard” which is perfectl...
Random Email
The Hochfirst is a well-run hotel. The service and food are absolutely first class, and the spa is modern and clean. The Skiroom is well organized and very useful and you can walk straight to a lift that takes you to the slopes. I gave the room four stars because it was overheated and wasn’t possible to cool down without having the window open, and there can be some road noise as the hotel is on t...
roman nierz
A Luxurious Alpine Escape: Hochfirst Hotel, Obergurgl Hochfirst Hotel in Obergurgl is a stunning retreat in the heart of the Austrian Alps. Its perfect blend of alpine charm and modern luxury creates an inviting and relaxing atmosphere. The beautifully designed rooms offer breathtaking mountain views, and the on-site restaurant serves delicious dishes that elevate every meal. The spa is a true h...
Konstantin Stoliar
The rooms are basic, with uncomfortable pillows and blankets. Housekeeping often forgets to provide towels and other essentials. The food is terrible. To reach the ski lift, you have to walk about 150 meters carrying your skis. The sauna and swimming pool close at 7:00 PM, which is quite early. While I was in the sauna, a hotel staff member entered at 6:55 PM, informed me that it was closing, lef...
About Two Michelin Keys
Two Michelin Keys recognize hotels that provide an excellent stay experience. These properties stand out for their remarkable quality, distinctive character, and superior service that goes above and beyond expectations.
