Naturalis Bio Resort & Spa
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Hotel Details
Location
Naturalis Bio Resort & Spa · Martano, Italy
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Key Highlights
- ✓Service & Staff: Described as "excellent in every way," "impeccable," "discreet and of the highest quality," and "lovely and very helpful."
- ✓Dining: The restaurant receives high praise for its "top-notch" food, excellent breakfast and dinner, and the use of fresh, organic "0 km" produce from the estate.
Expert Review: Naturalis Bio Resort & Spa
Naturalis Bio Resort & Spa in Martano, Italy, a Michelin Key Selected property, consistently receives overwhelmingly positive reviews, lauded as an exceptional retreat in the heart of Puglia. Guests frequently describe their stays as "fantastic" and "unforgettable," highlighting the resort's blend of historic charm, natural beauty, and luxurious amenities.
1. Overall Rating & Sentiment
The general consensus for Naturalis Bio Resort & Spa is exceptionally positive, with most guests awarding top marks. It holds an impressive overall rating of 9.9 on platforms like Booking.com and Agoda. Individual aspects like staff, comfort, facilities, cleanliness, and value for money often receive perfect scores of 10.0 or 9.9. The sentiment is one of a serene and luxurious escape, a "hidden gem" that many guests would gladly return to.
2. Key Highlights
Guests consistently praise several key aspects of Naturalis Bio Resort & Spa:
- Service & Staff: Described as "excellent in every way," "impeccable," "discreet and of the highest quality," and "lovely and very helpful."
- Location & Design: The resort is celebrated for its beautiful property, charming gardens, and tranquil setting immersed in nature. It's an 18th-century farm hamlet meticulously restored with attention to detail, blending traditional elegance with modern comforts.
- Amenities: Highlights include the extensive spa facilities with a sauna, steam room, hot tub, thermal pool with hydro-massage, and chromo-emotional showers. The year-round outdoor swimming pool and an indoor pool are also significant draws. The resort features a fitness center, offers free bicycle rentals, and benefits from an on-site vineyard and organic cultivations.
- Dining: The restaurant receives high praise for its "top-notch" food, excellent breakfast and dinner, and the use of fresh, organic "0 km" produce from the estate.
3. Room Quality
The rooms at Naturalis Bio Resort & Spa are consistently described as "beautiful," "huge," and featuring "vast" beds. They are meticulously designed with attention to detail, reflecting the style of old farmhouses. Guests can expect high-ceilinged suites featuring Italian antiques, ornate wrought-iron beds with hand-painted panels, and linen made by local weavers. Modern comforts are seamlessly integrated, including independent air conditioning, minibars, complimentary Wi-Fi, satellite/LED TVs, and bathrooms often equipped with chromotherapy showers and Jacuzzi features. Most rooms are located on the ground floor and offer a furnished outdoor space with garden views.
4. Dining Experience
The dining experience is a significant highlight, with the traditional restaurant serving exquisite Italian cuisine, including vegetarian, vegan, and gluten-free options. The resort's commitment to "0 km" products, with many ingredients sourced directly from its 18-hectare organic estate (including aloe vera, vineyards, wheat, and lavender), ensures fresh and flavorful dishes. Breakfast is particularly celebrated, described as "fantastic," "rich," and "varied," featuring local specialties, fresh pastries, fruits, and a range of beverages. Chef Francesco has been specifically commended for preparing the "best pasta we ever ate."
5. Service & Staff
The service and staff at Naturalis Bio Resort & Spa receive outstanding commendation, frequently earning a perfect 10.0 rating. Guests consistently describe the staff as "excellent in every way," "friendly and helpful," "discreet and of the highest quality," and genuinely attentive to guest needs. Specific individuals, such as Barbara and Annmarie in the dining room, Anna the masseuse, and Luigi, have been singled out for their exceptional hospitality and for making guests feel at home.
6. Location & Accessibility
Situated on a promontory within the Salento countryside, Naturalis Bio Resort & Spa offers a tranquil escape just a couple of kilometers from the center of Martano. The resort is nestled within an 18-hectare property that cultivates organic aloe vera, vineyards, wheat, lavender, and other aromatic plants. Its strategic location makes it an excellent base for exploring the Salento region, being less than 20 minutes from the Adriatic coast and a short drive from popular attractions such as Otranto (15 km), Lecce (20 km), Santa Cesarea Terme (29 km), and Gallipoli (40 km). The nearest airport is Brindisi-Salento Airport (73 km away), with Bari Airport (193 km) also accessible. The resort offers a convenient airport shuttle service (for a surcharge) and provides free on-site parking. Free bicycle rentals are also available for guests to explore the local countryside and Martano village.
7. Value & Pricing
Naturalis Bio Resort & Spa is considered a luxury accommodation that offers "exceptional value for discerning travelers". While an average room price was noted around $471, significantly higher than the average hotel in Martano, guests feel the unparalleled experience justifies the cost. The room rate typically includes a continental buffet breakfast, free Wi-Fi connection, and internal video-surveilled parking. Access to the spa often incurs an additional cost of approximately €40 per person per session and requires advance reservation. For families, extra beds for children aged three and over cost around €80 per night, while cots for children up to two years old are approximately €20 per night.
8. Common Complaints
Despite the overwhelmingly positive feedback, specific common complaints are rare. One older review mentioned "too many flies in the room". However, this appears to be an isolated comment and not a recurring issue across multiple reviews. The general sentiment suggests that guests find the resort to be a flawless "corner of paradise".
Sources
Google Reviews
242 reviews
Recent Guest Reviews
Logan Wreschner
Wow! Where do I start? We stayed 6 nights at this absolute gem of a place. The rooms were clean, spacious & perfect for myself, my husband, and our dog. Our dog loved all of the green grass area and all of the attention he received! The restaurant is divine!!! I feel like it’s really underrated. They made sure to always have gluten free bread and were easy to accommodate me as I have celiacs and h...
Louise
This hotel was breathtaking - exceeded all my expectations. Amazing service, beautiful setting, such friendly, attentive staff. We had such a wonderful stay!
Allyson Wyles
This is a special place and I would come back and stay here again in a heartbeat. The grounds are beautiful and our room was lovely, spacious and had the most amazing bath in our own little cave. There is a private spa that is one of the most beautiful that I have ever seen - it's a must to experience a massage or facial in this little haven. The meals are also exceptional and you can eat breakfas...
Benjamin Rosenblum
Truly a once in a lifetime experience. We came with our two daughters, ages 8 and 5, not knowing what to expect, and we leave having had a simply unforgettable experience. The property is gorgeous. The staff is warm and accommodating. The food is out of this world. And the wine is legitimately world class. If you have the chance to go to Naturalis, do. You won’t regret it.
Alex Lemke
Staff was excellent, very helpful and great communication. The grounds are fantastic, we enjoyed wantering around. We stayed in the executive suite, which was in an old towerlike converted silo with its own private spa in the basement. Breakfast, Lunch and Dinner were excellent. We stayed in the off-season so it was heavenly quiet!
Iwa Bella
Naturalis is the best place we visited in Salento. You can find everything you need here, the place is crafted with a lot of passion and love, and they think about every small detail. You can enjoy massages with aloe vera that offer a wonderful experience for the body. The staff is incredibly friendly and helpful. In one word, it's heaven. The first city is just 5 minutes away by car, and the beac...
Minor
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