Maison Delano Paris
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Hotel Details
Location
Paris
France, Europe
Brand
Delano
Hotel Group
Accor
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Expert Review: Maison Delano Paris
Maison Delano Paris, a distinguished luxury hotel nestled in an 18th-century mansion in the heart of the prestigious 8th Arrondissement, has garnered a "One Michelin Key" distinction, recognizing its exceptional hospitality and unique experience. It serves as a flagship for the iconic Delano brand, blending aristocratic grandeur with modern design and offering an intimate boutique experience with its 56 rooms and suites.
1. Overall Rating & Sentiment
Maison Delano Paris generally receives very positive feedback, boasting an impressive overall rating of 8.7 out of 10 on platforms like Agoda. Guests frequently praise its welcoming staff, pristine cleanliness, and excellent location. The hotel is often described as a haven of luxury and elegance, dedicated to providing an exceptional experience. However, some reviews indicate a slight inconsistency in service delivery and dining experiences.
2. Key Highlights
Guests consistently highlight the hotel's attentive and welcoming staff, as well as its impeccable cleanliness. Its prime location is a major draw, offering unparalleled access to luxury shopping and Parisian attractions. The generously sized and beautifully designed rooms, featuring plush furnishings and luxurious bedding, are also frequently lauded. The tranquil courtyard provides a serene escape, and the overall design strikes a balance between 18th-century heritage and minimalistic, monochromatic luxury. The hotel's boutique size fosters a sense of intimacy and personalized service.
3. Room Quality
The hotel features 56 "extraordinary" rooms and suites. Rooms are celebrated for their spaciousness and elegant design, combining 18th-century architectural elements like marble fireplaces, full-length windows, and parquet floors with a modern, minimalistic luxury aesthetic. Guest rooms are well-appointed with high-end finishes and furnishings. Beds are often described as massive and extremely comfortable, although some guests have noted issues with pillow comfort. Standard amenities include air conditioning, flat-screen TV, minibar, safety deposit box, Nespresso coffee machine, complimentary bottled water, and a daily newspaper. Bathrooms are often marble-clad, with expansive showers, and some even boast high-tech Japanese toilets, spring water bathtubs, and heated floors.
4. Dining Experience
Maison Delano Paris is home to the Delano Café, a vibrant French-Mediterranean restaurant and bar nestled in the hotel's historical courtyard, and the Delano Bar, offering innovative cocktails. The Delano Café receives strong ratings for its food (8.9/10), service (9/10), and atmosphere (8.8/10). Breakfast is served à la carte, with a buffet option that includes dedicated egg chefs for omelets, highly recommended if included in the room rate. A Sunday brunch is also available at Delano Café. For dinner, while some dishes have been praised, certain guests have expressed mixed feelings about the flavors and textures, with some recommending dining at other Parisian restaurants for dinner. The hotel also houses La Chambre Bleue, a restaurant concept by three-Michelin-star chef Dani Garcia, offering an à la carte breakfast, lunch, and dinner with Mediterranean and Iberian specialties.
5. Service & Staff
The staff at Maison Delano Paris are frequently commended for being welcoming, friendly, attentive, and providing exceptional service from arrival to departure. Guests appreciate the personalized attention, with staff going the extra mile to assist with queries, recommendations, and making special occasions memorable with gestures like balloons and cake. A concierge service is available for various needs, including in-room massages and arranging transport. However, some guests have reported instances of inconsistent service, such as slow responses to requests, forgotten special arrangements, or staff appearing overwhelmed at times.
6. Location & Accessibility
The hotel boasts an "excellent" and "perfect" location in the heart of the luxurious 8th Arrondissement. It is situated on the quiet Rue d'Anjou, just steps away from the prestigious Rue du Faubourg Saint-Honoré, known for its designer shops and embassies. Major attractions like the Champs-Élysées are an 8-minute walk away, while Madeleine Church and Place de la Concorde are a 5-minute walk. Other Parisian landmarks such as the Louvre, Arc de Triomphe, Élysée Palace, Jardin des Tuileries, and Musée de l'Orangerie are also within a reasonable 8- to 15-minute walk. Excellent public transport links are available, with Madeleine, Concorde, and Saint-Augustin Metro Stations all within a short walk.
7. Value & Pricing
Maison Delano Paris is a luxury property, with an average room price around $950, and prices starting from approximately $541 per night. While many find the experience to be of exceptional value for a discerning traveler seeking opulence, some guests have expressed concerns that the nightly rate (e.g., around €650) did not always align with the perceived quality, particularly in cases of service inconsistencies or minor room issues. October is typically the most expensive month to stay, while August offers the cheapest rates.
8. Common Complaints
Recurring criticisms from guests include occasional inconsistencies in service, such as delays in fulfilling requests or missed special arrangements. Some guests have found the pillows uncomfortable, despite the beds themselves being praised for comfort. There have been comments about the hotel not appearing fully renovated in certain areas, with observations of chipped paint, dirty AC controls, or shaky bathroom tiles. A few reviews also mentioned impractical bathroom layouts and a desire for more complimentary drinking water, coffee, or tea. The dinner experience at the Delano Café has received mixed feedback regarding the uniqueness of the dishes. Additionally, one guest reported a booking error where they were assigned a standard room instead of a deluxe suite they had reserved.
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