La Côte Saint-Jacques
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Hotel Details
Location
La Côte Saint-Jacques · Joigny, France
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Key Highlights
- ✓Luxurious Spa: An 800 m² spa spread across two levels, featuring an exceptional indoor swimming pool, is frequently mentioned as a significant draw for relaxation and well-being.
Expert Review: La Côte Saint-Jacques
La Côte Saint-Jacques in Joigny, France, a distinguished Relais & Châteaux property, offers a luxurious and deeply personalized experience rooted in a rich family history. Selected by the Michelin Key, this hotel is celebrated for its exceptional gastronomic restaurant and refined hospitality.
1. Overall Rating & Sentiment
The general consensus for La Côte Saint-Jacques is overwhelmingly positive, reflecting a high level of guest satisfaction. It boasts a strong 4.6/5 rating from 3799 reviews on Relais & Châteaux and an 8.9 out of 10 on Booking.com based on 271 reviews. Guests consistently praise it as an extraordinary and exquisitely refined establishment, offering a luxurious experience with a personal touch. The sentiment is that of staying in the elegant home of well-heeled French hosts.
2. Key Highlights
Guests consistently laud several aspects of La Côte Saint-Jacques:
- Exceptional Dining: The two-Michelin-starred restaurant is a primary draw, offering creative and refined cuisine by Chef Jean-Michel Lorain and Alexandre Bondoux. The culinary journey is often cited as a highlight.
- Personalized Service: The hotel provides high-quality services coupled with attentive staff, aiming to make each stay a rare and precious moment.
- Luxurious Spa: An 800 m² spa spread across two levels, featuring an exceptional indoor swimming pool, is frequently mentioned as a significant draw for relaxation and well-being.
- Family Heritage: The property's long-standing family history, tracing back to Marie Lorain in 1945, adds a unique charm and a sense of continuity that guests appreciate.
- Elegant Design & Comfort: The hotel, which evolved from a small boarding house, now offers a luxurious yet residential character.
3. Room Quality
La Côte Saint-Jacques offers 20 rooms, suites, and villas, described as having character and providing a relaxing retreat. The air-conditioned rooms are well-appointed, with some featuring a stone fireplace and Wi-Fi. Suites are particularly spacious, ranging from 55 m² to 80 m². Bathrooms are equipped with separate toilets and showers, along with amenities like shower caps and bath sheets. The overall design contributes to a sense of comfort and refinement.
4. Dining Experience
The dining experience is a cornerstone of La Côte Saint-Jacques:
- Gastronomic Restaurant: The hotel's two-Michelin-starred restaurant, led by Jean-Michel Lorain and Alexandre Bondoux, is renowned for its excellent and creative cooking, celebrating high-quality regional produce. The menu reflects family heritage while embracing a modern approach, revealing an exceptional interplay of textures and flavors.
- Bistrot des Générations: In addition to the gourmet restaurant, the property also features the Bistrot des Générations, offering a more casual yet equally delightful experience that revives dishes from the house's nearly 80-year history.
- Breakfast: Guests can enjoy breakfast à la carte or in their rooms.
- Wine: An exceptional wine journey, particularly focusing on Burgundy wines, is also a significant part of the culinary offering. Cooking workshops are also available for those interested in culinary adventures.
5. Service & Staff
Guest feedback highlights attentive and high-quality service, with staff dedicated to making each stay "a rare and precious moment". The personalized welcome and exceptional services are frequently mentioned, contributing to the pleasing impression of staying in the home of well-heeled French hosts. Services include valet parking, luggage service, babysitting, and room service.
6. Location & Accessibility
La Côte Saint-Jacques is situated in Joigny, in the Yonne department of the Bourgogne-Franche-Comté region of France. Joigny itself offers a charming blend of historical sites and scenic countryside. The hotel is approximately 1.2 km from Presbytere Saint Thibault and a short drive from Salle Claude Debussy Performing Arts Theater. Fontainebleau is 61 km away. The property offers free parking, a paid electric charging station, and an SNCF shuttle service, and is accessible for disabled guests.
7. Value & Pricing
While specific typical price ranges are not explicitly provided in the search results, the hotel is a 5-star Relais & Châteaux property with a two-Michelin-starred restaurant, indicating a luxury pricing tier. Prices start from approximately US$438 or £323, suggesting a premium experience. Given the exceptional dining, luxurious spa, and high level of service, guests generally perceive it as a worthwhile indulgence for those seeking a high-end gastronomic and relaxing getaway.
8. Common Complaints
While overall reviews are overwhelmingly positive, specific common complaints are not prominently featured. One minor feedback mentioned was "Pas de code pour rentrer", which suggests a minor logistical issue rather than a fundamental flaw in the hotel experience. The emphasis across reviews is on the quality and luxury of the establishment, with very few recurring criticisms.
Sources
Google Reviews
582 reviews
Recent Guest Reviews
Aurélien Saint Requier
The hotel itself is very nice and peaceful, offering beautiful views of the river. Our deluxe room was spacious, with a large terrace and a lovely river view. The bathroom was equally impressive, featuring both a shower and a generously sized bathtub. The highlight of our stay was undoubtedly the restaurant. From start to finish, every dish was a true delight, and the service matched the quality ...
Response from the owner
Dear Aurélien Saint Requier, <br>Thank you very much for taking the time to leave us your review following your stay at La Côte Saint Jacques. <br>We are delighted to read that you enjoyed our establi...
D. Auri.
This is a darling resort. The hot tub has a beautiful scenery of the river in a beautiful setting as well. The room is beautiful with wooden beams and is spacious and clean. Service is wonderful. As soon as we pulled on the STREET, not even up to the hotel, the bell/valet service was outside directing us to come in. Everyone is extremely friendly and they even accommodated steaming articles of clo...
Response from the owner
Dear D. Auri,<br>It is a pleasure to read such a charming review following your stay at the Côte Saint Jacques.<br>We are delighted to see that you enjoyed your stay and that you appreciated the jacuz...
Craig & Ashleigh do Rozario
We ate at the restaurant and stayed at the hotel. Sadly I got food poisoning from the oysters - the restaurant’s specialty dish. It was the only dish my husband didn’t eat as he is allergic. It was during a heat wave so the oysters must not have been chilled properly. We informed the staff and they were very nonchalant and unapologetic. We were charged full price for the meal when checking out the...
Response from the owner
Dear Craig & Ashleigh do Rozario, <br>We are sincerely sorry for the inconvenience you have suffered. However, I am surprised by the reaction you describe from our staff, as it doesn't correspond to o...
Steffan R
I could not stay here but the guests are lucky to enjoy a spectacular view of the Yonne. It's just a pity that visitors on the mooring opposite have a view of this awful architectural carbuncle which offends the dignity of this ancient town. From the inside no doubt guests are unaware of the unappetising paraphernalia of outbuildings in its depressing 1970s ensemble.
Response from the owner
Dear Sir,<br>We are very surprised to read your review, knowing that you did not stay with us. <br>You are judging an external aspect. Beyond the fact that the review is purely subjective and specific...
Steve R
Was a 3 Michelin star experience. Amazing. Like, the best ever.
Response from the owner
Dear Steve R<br>Thank you for taking time to leave us such a lovely review and some photos of your lunch at our two-Michelin-starred restaurant.<br>We are delighted to read that you enjoyed your exper...
Mary Jones
The room and hotel were lovely, but the staff was what made the visit superior. Absolutely wonderful, very helpful, and so gracious! I had to move a mountain of baggage for one night stay and they helped get everything carefully into the room, and then loaded back in the car the next day. I have dietary restrictions and the front desk answered all of my questions and called the kitchen to doubl...
Response from the owner
Dear Mary,<br>We are deeply touched by your kind message. For us, quality service is essential to the customer experience.<br><br>And indeed, Burgundy has wonderful people who have built the reputatio...
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