Jasper Hotel
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Hotel Details
Location
Jasper Hotel · Fargo, United States
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Expert Review: Jasper Hotel
The Jasper Hotel in Fargo, United States, a Michelin Key Selected property, stands out as a sophisticated and welcoming boutique hotel in the heart of downtown, known for its Nordic-inspired design and exceptional guest experience.
1. Overall Rating & Sentiment
The general consensus for Jasper Hotel is overwhelmingly positive, with guests frequently describing their stays as "wonderful" or "exceptional." Review platforms show ratings around 9.0 to 9.1 out of 10. The hotel is celebrated for its friendly staff, immaculate cleanliness, and prime downtown location.
2. Key Highlights
Guests consistently praise several aspects of the Jasper Hotel. Key highlights include the extremely friendly and helpful staff, the hotel's modern and clean facilities, and its excellent location in downtown Fargo. The Nordic-inspired design, featuring wooden accents, modern lighting, and local art, creates an aesthetically pleasing and cozy ambiance. Amenities like a well-equipped fitness center and a Nordic-style sauna are also highly appreciated.
3. Room Quality
The 125 rooms and suites at Jasper Hotel are designed for contemporary comfort, often described as feeling like a "personal residence" with a simple, deliberate aesthetic. They are individually furnished and decorated, featuring high-end toiletries, complimentary WiFi, and a private bar stocked with regional items. Beds are consistently noted as very comfortable, complete with down comforters and blackout drapes for a restful sleep. Many rooms offer panoramic views of downtown Fargo. However, some guests have found rooms to be smaller than expected and a recurring comment mentions limited storage space due to a lack of drawers. While bathrooms are generally beautiful with large showers, some minor cleanliness issues like dirty grout or worn carpet have been noted by a few guests.
4. Dining Experience
The Jasper Hotel's flagship restaurant, Rosewild, receives widespread acclaim. It offers a unique dining experience with a menu rooted in regional agriculture and traditional Nordic cooking practices, often featuring a wood-burning hearth. Rosewild serves American cuisine for brunch, lunch, and dinner, with options for kosher, vegetarian, vegan, and gluten-free diets. While breakfast is generally good, with mentions of tasty pancakes, some guests have noted slow service or a limited variety. The hotel also features a lively bar known for its expertly crafted cocktails, and in-room dining is available.
5. Service & Staff
The service and staff at Jasper Hotel are consistently lauded by guests as friendly, helpful, and amazing. Many reviews highlight the attentive and dedicated team, emphasizing their exceptional customer service and warm welcomes.
6. Location & Accessibility
The hotel boasts an excellent, central location in downtown Fargo, making it a perfect base for exploring the city. Guests appreciate its walkability to numerous restaurants, entertainment venues, and attractions like Broadway Square and the Fargo Civic Center. Jasper Hotel is approximately 2.5 miles from Hector International Airport, and public transportation options are readily available for easy navigation around Fargo.
7. Value & Pricing
While some guests feel the prices can be a bit high compared to other properties in the area, the Jasper Hotel is generally considered to offer excellent value for the luxury and quality of the experience provided. Room prices on KAYAK have recently ranged from $142 to $265, with an average around $231 according to Agoda, in contrast to Fargo's average hotel room price of $151.
8. Common Complaints
Despite the high praise, a few recurring criticisms emerge. Guests sometimes find the hotel's prices to be on the higher side compared to other local options. The attached parking garage, though convenient, has been described as tight and challenging to maneuver, especially for larger vehicles. Occasional noise from the lobby or neighboring rooms has been mentioned. As noted under room quality, some guests desired more space and found storage to be limited. There have also been isolated comments regarding minor cleanliness issues in rooms or the sauna. Finally, a few guests have experienced slow service or a limited variety during breakfast.
Sources
Google Reviews
340 reviews
Recent Guest Reviews
Reyna
My family and I had a very disappointing experience at this hotel. The manager (short, dark hair with a mustache) was extremely rude and refused to take accountability after the front desk associate misled us about a hold on my credit card. To make matters worse, instead of addressing the issue professionally, the manager—who we later found out was staying on the fourth floor (the same floor my en...
Response from the owner
Thank you for providing feedback about your stay. We did receive the review from your party and met with the team and handled the situation internally. I do apologize that the quoted hold was per ni...
Paula Small
⭐️⭐️⭐️⭐️⭐️ We kicked off the New Year at the Jasper Hotel, and wow, what an experience! After a long 14-hour drive from Alberta, Canada, we checked in at 12:30 AM on the 30th and the staff couldn't have been more accommodating. From the moment we walked into the design-driven lobby, with its prairie chic vibe, we felt right at home. The front desk team greeted us with genuine smiles and made the...
Response from the owner
Paula, thank you so much for the incredible review. We are so happy to have you as our guest to ring in the new year! I will pass on your compliments to our amazing team, and we look forward to seei...
Malka Fazlic
I never stayed in hotel. I did eat in their restaurant and food was amazing. I'm the one that picks up flight crews and also sometimes other guests and take them to the airport. The hotel's front desk staff are amazing and very kind, specially the overnight staff. Most of hotels should come to Jasper hotel for the training and learn what kind of people to hire. Keep up amazing work.
Response from the owner
Malka, thank you for providing feedback about Jasper Hotel. Thank you for the review and taking care of our guests. I will pass on your compliments to our amazing front desk and Rosewild teams!
Robert Carlson
The room was fantastic! The restaurant service was bad. Waitress didn't bring my orange juice, didn't check on us and we waited a long time for our bill. They were not busy. Coffee had the flavor of hot water. Food was very good with large portions.
Response from the owner
Robert, thank you for providing feedback about your stay. I am so happy to hear you thought the room was fantastic and enjoyed the food/portions. I apologize that the service during breakfast was no...
Julie Stevens
Great location on Broadway in Fargo. Very cool vibe. The ONLY silly thing is no coffee or water in the room. There is a carafe of complimentary coffee in the lobby, but that means you gotta get dressed. Also, parking is offsite and the website does not tell you, you need QR code to get into it. So had to scramble to find the number to call the hotel and they emailed me a QR code to scan. It worked...
Response from the owner
Julie, thank you very much for providing feedback about your stay at Jasper Hotel. So happy to hear you enjoyed your stay and the great location downtown. I appreciate your feedback on the complimen...
Jeff Marchand
Hard to believe this hotel is in Fargo. It would be at home in any big city right next to any of the big luxury brands. The rooms are huge, beautiful, quiet and super comfortable. The lobby, restaurant and bar are gorgeous too. The staff are fantastic. Definitely the place to stay if you are in the area.
Response from the owner
Jeff Marchand, thank you so much for providing feedback about your stay at Jasper Hotel. So happy to hear you thoroughly enjoyed your stay and loved the room and lobby/restaurant! I will pass on you...
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