Il Borro
Two Michelin Keys
Hotel Details
Location
Il Borro · San Giustino Valdarno, Italy
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Key Highlights
- ✓Relais & Châteaux Philosophy: As part of this esteemed collection, Il Borro prioritizes excellent cuisine and maintains its individual character while upholding high standards of quality.
- ✓Peaceful Atmosphere: Rooms are designed to provide a haven of relaxation and tranquility, often offering beautiful views of the Tuscan countryside or mountains.
- ✓Exceptional Breakfast: The breakfast buffet at Osteria del Borro is frequently highlighted as one of the best in Italy, featuring high-quality products, many from Il Borro's own organic production.
- ✓Attentive and Timed Service: Service is often noted as perfectly timed and attentive, with many staff members speaking good English, facilitating clear communication.
Expert Review: Il Borro
Il Borro: A Tuscan Fairytale of Luxury, Heritage, and Organic Excellence (Michelin Two-Keys)
Il Borro, nestled in the heart of Tuscany's Valdarno di Sopra, is widely regarded as a magnificent retreat that seamlessly blends rich medieval history with modern luxury and a strong commitment to sustainability. As a Michelin Two-Keys property, it delivers an exceptional experience, often described by guests as a "bubble of paradise" and a "five-star fairytale escape."
1. Overall Rating & Sentiment
The general consensus for Il Borro is overwhelmingly positive, with guests frequently expressing deep satisfaction and a desire to return. It consistently receives high ratings across various aspects, including location, cleanliness, comfort, and staff performance. Many describe it as a "magic place where time stops" and an "unforgettable experience." The property is celebrated for its unique atmosphere, charm, and the profound sense of relaxation it offers.
2. Key Highlights
Guests consistently laud Il Borro for its breathtaking location, a meticulously restored medieval village transformed into a luxurious resort by the Ferragamo family. The estate spans 1100 organic hectares, featuring vineyards, olive groves, and a commitment to farm-to-table dining. Key highlights include:
- Unique Medieval Village Setting: Staying within the historic village offers a "fairy-tale" like experience, combining ancient charm with modern comforts.
- Organic Estate & Sustainability: The Ferragamo family's dedication to organic farming and sustainability is a significant draw, influencing everything from wine production to the kitchens.
- Variety of Activities: The resort offers a diverse range of activities, including wine tours and tastings, cooking classes, horseback riding, golf, truffle hunting, and artisan workshops, ensuring guests have ample opportunities to engage with local culture and nature.
- Relais & Châteaux Philosophy: As part of this esteemed collection, Il Borro prioritizes excellent cuisine and maintains its individual character while upholding high standards of quality.
3. Room Quality
The accommodation at Il Borro, spread across 58 suites in the main building and the medieval village, along with exclusive villas and farmhouses, is praised for its exceptional comfort and thoughtful design.
- Graceful Modern Comfort within Historic Flair: While exteriors retain authentic historical character, interiors offer modern luxury.
- Individually Decorated Suites: Each suite is uniquely designed, often named after former residents or professions, reflecting the village's charm.
- Luxurious Amenities: Guests are treated to high-quality furnishings, soft bedding, and luxury Salvatore Ferragamo-branded amenities. Some suites boast fireplaces, kitchens, and private patios, with bathrooms occasionally split over two levels, adding to the unique charm.
- Peaceful Atmosphere: Rooms are designed to provide a haven of relaxation and tranquility, often offering beautiful views of the Tuscan countryside or mountains.
4. Dining Experience
Il Borro offers a superb culinary experience, emphasizing fresh, organic, and locally sourced ingredients, many of which come directly from the estate's own farm.
- Two Distinct Dining Venues:
- Osteria del Borro: The signature restaurant, where breakfast is served, is renowned for its dinner menu featuring seasonal dishes, estate products, and ingredients from small Tuscan producers, offering a true Tuscan gastronomy experience with attentive service and wine pairing options.
- Tuscan Bistro: A more informal restaurant, serving light Tuscan flavors, often on a terrace overlooking the valley.
- Exceptional Breakfast: The breakfast buffet at Osteria del Borro is frequently highlighted as one of the best in Italy, featuring high-quality products, many from Il Borro's own organic production.
- Farm-to-Table Philosophy: The resort's commitment to producing its own organic wines, vegetables, olive oil, and even honey directly supplies the kitchens, creating a fresh and authentic dining experience.
5. Service & Staff
The staff at Il Borro consistently receives high praise for their professionalism, attentiveness, and genuine Italian hospitality.
- Friendly and Helpful: Guests describe the staff as friendly, helpful, and dedicated to ensuring every need is met.
- Attentive and Timed Service: Service is often noted as perfectly timed and attentive, with many staff members speaking good English, facilitating clear communication.
- Warm Welcome: Guests often mention receiving a warm welcome, sometimes including thoughtful touches like gift boxes with local products upon check-in.
- Concierge Services: A daytime concierge in the village assists guests with activity suggestions and ensures a smooth stay.
6. Location & Accessibility
Il Borro is strategically located in San Giustino Valdarno, approximately 60km from both Florence and Siena, and 20km from Arezzo, making it a peaceful and secluded retreat.
- Secluded Tuscan Countryside: The estate is surrounded by rugged wilderness, vineyards, and olive groves, offering a sense of isolation and tranquility, yet still providing a quintessential Tuscan experience.
- Car Recommended: Due to its secluded nature, a car is highly recommended for guests to explore the surrounding region and for transportation to and from airports. The property offers free self-parking and electric car charging stations.
- Private Airfield & Helipad: For ultimate convenience, Il Borro is equipped to welcome guests arriving by helicopter or light single-engine aircraft.
7. Value & Pricing
While specific pricing can vary, reviews suggest that Il Borro offers a high level of luxury and a unique experience, justifying its cost. One search result indicated a starting price of $430.49 for a 1-night stay for 2 adults as of January 28, 2026. Many guests perceive the experience as excellent value for money, especially considering the comprehensive offerings, the historical setting, and the focus on organic produce and personalized service. The combination of luxury, nature, wine, and food is often cited as exceptional.
8. Common Complaints
While generally highly rated, some guests have noted minor issues:
- Service Attentiveness: A few reviews mentioned issues with staff attentiveness or responsiveness, though this seems to be an outlier compared to the overall positive feedback on service.
- Food Quality and Pricing: Some guests found the food quality or pricing to be areas for improvement, particularly regarding the Tuscan Bistro. However, other reviews praise the food at both restaurants as exceptional.
- Privacy in Ground-Floor Rooms: One guest mentioned needing to keep curtains closed in a ground-floor suite in the medieval village to maintain privacy from other guests.
- Seasonal Pool Access: The seasonal outdoor pool is closed from October 1 to May 15.
Sources
Points to Consider
- •While generally highly rated, some guests have noted minor issues:
- •Service Attentiveness: A few reviews mentioned issues with staff attentiveness or responsiveness, though this seems to be an outlier compared to the overall positive feedback on service.
Google Reviews
1,037 reviews
Recent Guest Reviews
Patricio Fernandez
Had the most magical and unforgettable stay at the stunning Il Borro in Tuscany! 🇮🇹 Truly heaven on earth, thanks to the amazing team. Huge thanks to: • Paulina (Restaurant Staff) for the warm, impeccable service at every meal! • Francesa (Equestrian Guide): Our horseback ride with her was the absolute highlight—a truly unique and special moment we will cherish! 🐴❤️ Thank you, Il Borro, for ...
Kari Wigginton
An absolutely gorgeous property but you have to be okay with walking and hiking distance. Service was okay. We had issues with our air conditioner and the staff at the front desk brushed us off until we were directed to the manager Mateo. He was wonderful and got the issue repaired. We really enjoyed the hiking trails.
Stefano S
We recently stayed at Il Borro, and unfortunately, there were several aspects that we found unacceptable for a property marketed as 5-star and costing over €500 per night. Service – The service is far from attentive. Most staff are very young and seem to lack proper training. They often didn’t know basic information and weren’t able to approach guests with the professionalism you would expect at ...
Catherine Riihiluoma
We spent three nights at Il Borro and I would give it a 3.5-4 star rating. We had high expectations for the resort and amenities given its marketing and third party reviews, but in comparison to similarly profiled and ranked hotels I would say that Il Borro was a bit lackluster. The staff were incredibly friendly, helpful and detail oriented, so I would give service a 5 star rating. The rooms, t...
Selly Grg
We booked a suite for 3 nights. The rooms were spacious and the interior was lovely. Felt like a little home. The mini bar with a few drinks was included. But we had horrible nights. How could you put a sweet for almost 1000€ on the first floor with rooms above? I woke up at 23:30 because the lady above me was walking in heels for 20 mins. I called the reception - this is crazy for a 5 star resort...
Hardeep Kataria (Harry Kataria)
Had the pleasure of being at Il Borro for a beautiful wedding, and the experience was nothing short of incredible. The food? Wow. Every meal was rich in flavour and beautifully presented. The hospitality? Wow. Warm, attentive, and truly welcoming from start to finish. The attention to detail? On point. Every space and moment felt thoughtfully curated. The couple made full use of the venue — from...
About Two Michelin Keys
Two Michelin Keys recognize hotels that provide an excellent stay experience. These properties stand out for their remarkable quality, distinctive character, and superior service that goes above and beyond expectations.
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