Hyatt Paris Madeleine
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Hotel Details
Location
Paris
France, Europe
Brand
Hyatt
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Key Highlights
- ✓Impeccable Service:** The staff's professionalism, friendliness, and attentiveness are frequently mentioned as exceptional.
- ✓Café M:** This restaurant serves French cuisine with a focus on fresh, seasonal produce for breakfast and lunch. It has received an excellent rating of 9.4/10 for food quality on TheFork.
Expert Review: Hyatt Paris Madeleine
Hyatt Paris Madeleine, a Michelin Key Selected property, consistently receives high praise for its refined ambiance, exceptional service, and prime location in the heart of Paris. Guests frequently highlight the hotel's ability to provide a luxurious and intimate Parisian experience.
1. Overall Rating & Sentiment
The overall sentiment for Hyatt Paris Madeleine is overwhelmingly positive, with guests frequently describing it as an excellent choice for a luxury stay in Paris. It holds a "Very Good" rating of 8.5/10 based on over 300 reviews, with particularly high scores for its location, cleanliness, comfort, and staff performance. Many consider it a "gem" and a "solid choice" for a Parisian escape.
2. Key Highlights
Guests consistently laud the Hyatt Paris Madeleine for several standout features:
- Impeccable Service: The staff's professionalism, friendliness, and attentiveness are frequently mentioned as exceptional.
- Prime Location: Its central position in the 8th Arrondissement is a major draw, offering easy walking access to many of Paris's iconic landmarks.
- Elegant Design: The lobby, often adorned for holidays, creates a refined first impression with its tasteful decoration. The hotel's style blends Haussmann architecture with a modern, "quiet luxury".
- Thoughtful Amenities: The on-site spa with a sauna and fitness center are appreciated, especially during colder months. Complimentary madeleines and flavored water in the lobby are a delightful touch that guests often remember.
- Michelin Key Selection: As a Michelin Key Selected property, it underscores its commitment to high standards in hospitality.
3. Room Quality
The rooms at Hyatt Paris Madeleine are described as comfortable, clean, and well-maintained. Each room is individually decorated with modern wooden furnishings in light tones, contributing to an airy and cheerful ambiance. Many rooms offer views of the bustling Parisian streets, and some premium suites even boast breathtaking Eiffel Tower vistas.
Key features include hypo-allergenic bedding, rainfall showers, and effective blackout drapes. Bathrooms are generally "blingy" with marble finishes, and typically feature both a bathtub and a separate shower, although some guests have noted that the showers, in a European style, can lead to the bathroom floor getting wet. Guests often receive welcome amenities such as fruit, chocolates, and honey-flavored sparkling water. While standard rooms can be on the smaller side, they are considered pleasantly accommodating by European standards.
4. Dining Experience
The hotel offers two on-site restaurants, Café M and La Chinoiserie, which provide a refined culinary experience.
- Café M: This restaurant serves French cuisine with a focus on fresh, seasonal produce for breakfast and lunch. It has received an excellent rating of 9.4/10 for food quality on TheFork.
- La Chinoiserie: Situated under a magnificent glass roof, attributed to the workshops of Gustave Eiffel, La Chinoiserie offers the Café M menu for lunch and dinner, alongside an "Apéro Parisien" with local beers and gin.
Breakfast, served as a buffet with à la carte options, is generally praised for its quality and variety, particularly the crispy and light croissants and other excellent breads and pastries. However, breakfast is not always included for all Hyatt loyalty tiers (e.g., Discoverist members) and can cost around 40€ per adult. Some guests have expressed a desire for more extensive options in the breakfast buffet. The hotel's chef uniquely incorporates honey from the rooftop beehives into various dishes and desserts.
5. Service & Staff
The service at Hyatt Paris Madeleine is consistently highlighted as a major strength. Guests describe the staff as professional, friendly, welcoming, and exceptionally accommodating. The General Manager, Nathalie Urban, is noted for her affable nature and personal involvement, contributing to a truly welcoming atmosphere. Housekeeping is also commended for its daily service, ensuring clean and beautiful rooms for guests returning after a day of exploring. From efficient check-in processes to proactive assistance with luggage, the team goes above and beyond to make guests feel at home.
6. Location & Accessibility
The hotel boasts an "ideal" and "unbeatable" central location in the 8th Arrondissement, often referred to as the historic heart of Paris. This prime spot allows guests to easily walk to numerous major Parisian attractions, including:
- Opéra Garnier
- Galeries Lafayette
- The Louvre Museum
- Champs-Élysées
- Place de la Concorde
The hotel is also conveniently located near several metro stops, making it easy to access other parts of the city. Gare St. Lazare is less than a 10-minute walk away, providing excellent transport links.
7. Value & Pricing
Hyatt Paris Madeleine is often considered a good value for a luxury experience in central Paris, particularly when compared to the higher price point of the Park Hyatt Paris. As a Hyatt Award Category 7 property, standard rooms can be redeemed for 25,000 to 35,000 points per night. Cash prices typically range from around $600 to $650 per night, though they can vary significantly. Average weeknight prices in recent periods have been noted around $625, with weekend nights around $517, though other sources indicate higher averages, sometimes exceeding $800-$900 depending on the room type and season. February is often the cheapest month to stay, while October tends to be the most expensive. Many guests feel the "boutique-hotel vibe" and excellent location justify the cost, making it a compelling alternative for those seeking luxury without the top-tier Park Hyatt price.
8. Common Complaints
While largely positive, some recurring issues and criticisms include:
- Room Size: Standard rooms can be on the smaller side, which is a common observation for central Parisian hotels.
- Elite Status Recognition: Some Hyatt Discoverist members have reported not receiving proactive room upgrades or having status benefits mentioned at check-in, requiring them to inquire. Suite upgrade awards (SUAs) are generally not accepted at this property.
- Bathroom Design: The design of some European-style showers, particularly the partial glass enclosures, can result in the entire bathroom floor getting wet.
- Drafty Windows: One guest experienced cold air entering from a closed window during winter, necessitating the use of heavy curtains.
- Breakfast Variety: Although generally good, a few guests felt the breakfast buffet could offer more extensive options.
Sources
Points to Consider
- •While largely positive, some recurring issues and criticisms include:
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