Hotel VIU Milan
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Hotel Details
Location
Hotel VIU Milan · Milan, Italy
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Key Highlights
- ✓Exceptional Service: The staff repeatedly receives accolades for being welcoming, helpful, professional, and attentive.
- ✓Bulk Mixology Food Bar: An informal Italian bistro serving both traditional Italian and international dishes, alongside perfectly crafted cocktails. It's also a popular spot for locals.
Expert Review: Hotel VIU Milan
Hotel VIU Milan: A Comprehensive Review of a Michelin Key Selected Property
Hotel VIU Milan, a Michelin Key selected property, consistently garners high praise for its contemporary design, exceptional service, and stunning rooftop amenities. Guests frequently describe it as a hip, elegant, and comfortable retreat in the heart of Milan.
1. Overall Rating & Sentiment
The general consensus for Hotel VIU Milan is overwhelmingly positive, with guests frequently expressing a desire to return. Review scores for cleanliness, comfort, and facilities are particularly high, often ranging from 9.2 to 9.5 out of 10. Many consider it a "super nice hotel" and "excellent quality accommodation" for a 5-star experience.
2. Key Highlights
Guests consistently rave about several standout features of Hotel VIU Milan:
- Rooftop Pool and Terrace: This is arguably the hotel's crowning glory, offering Milan's only hotel rooftop pool with 360-degree panoramic city views. It's a popular spot for morning dips, leisurely afternoons, and evening aperitivos.
- Design and Aesthetics: The hotel, designed by Milanese architect Nicola Gallizia, is praised for its bold, refreshing, and contemporary aesthetic. It features a striking vertical garden on its glass facade and interiors outfitted with sleek bespoke furniture, dark wood, and a sophisticated palette of natural beige, chocolate brown, and slate gray.
- Exceptional Service: The staff repeatedly receives accolades for being welcoming, helpful, professional, and attentive.
- Dining Experiences: The presence of a Michelin-star chef, Giancarlo Morelli, overseeing the hotel's restaurants is a significant draw.
3. Room Quality
The rooms and suites at Hotel VIU Milan are described as spacious, clean, comfortable, and very stylish. They are designed with modern, elegant decor, designer furniture, and often feature floor-to-ceiling windows that bathe them in natural light. Accommodations come with spacious marble bathrooms, often equipped with rainfall showers or tubs and high-end Grown Alchemist toiletries. Rooms are also well-appointed with amenities such as free WiFi, smart TVs, air conditioning, and soundproofing. Options include Superior King, Deluxe Double, Junior Suites, and even a Presidential Suite, with some rooms offering balconies or terraces.
4. Dining Experience
Hotel VIU Milan offers a diverse and high-quality dining experience under the guidance of Michelin-starred Chef Giancarlo Morelli.
- Morelli Restaurant: This gourmet restaurant offers a warm and elegant atmosphere, presenting sophisticated Milanese dishes and creative creations from Chef Morelli.
- Bulk Mixology Food Bar: An informal Italian bistro serving both traditional Italian and international dishes, alongside perfectly crafted cocktails. It's also a popular spot for locals.
- Rooftop Terrace Bar & Lunch Restaurant: Breakfast and Sunday brunch are served on the eighth floor, offering fantastic views. The rooftop also functions as a bar, ideal for aperitivos with impressive city views.
- Breakfast: While generally good, with an a la carte selection and an unparalleled rooftop location, some guests have found the quality and variety of the breakfast buffet to be below expectations for a 5-star hotel.
5. Service & Staff
The service at Hotel VIU Milan consistently receives outstanding reviews. Guests frequently highlight the staff as being "excellent," "very welcoming and helpful," "friendly," "professional," and "impeccable." Many cite personalized touches, such as surprise birthday cakes, as examples of the hotel's warm hospitality. The service level is widely considered top-tier and worthy of the hotel's five-star rating.
6. Location & Accessibility
Hotel VIU Milan is situated in the up-and-coming Porta Volta/Garibaldi neighborhood, a trendy area between Milan's new financial district and the city center. It's a 10-minute walk from Piazza Gae Aulenti and the fashionable Corso Como area. While not in the immediate historical center, the location is considered good, away from tourist crowds, and offers excellent accessibility:
- Public Transport: The hotel is a short walk from Monumentale Metro station (656 feet) and has great tram links to the Duomo Cathedral. P.Ta Garibaldi Subway Station, Milano Lancetti Train Station, Gioia Subway Station, and Garibaldi FS Subway Station are also easily accessible.
- Attractions: It's within a 10-minute walk of Milan's Sempione Park, and attractions like Castello Sforzesco and the boho streets of Brera are also within reasonable walking distance or a short ride away.
- Airports: Linate Airport is a half-hour drive, and Malpensa Airport is approximately a 45-minute drive.
7. Value & Pricing
Hotel VIU Milan is often considered a "best value for money in Milano" for a 5-star property, with guests finding it "quite cheap for 5 stars" given its quality. Prices for a one-night stay for two adults can start from around $356.21, excluding taxes and fees, though prices are subject to change. While some guests note the pricing can be slightly high, particularly for parking (€40 per night) and breakfast (€40 per person), many still feel it's worth the cost for the overall experience.
8. Common Complaints
While overwhelmingly positive, some minor criticisms have been noted by guests:
- Breakfast Variety/Service: A few guests have expressed that the breakfast quality and variety did not meet their expectations for a 5-star hotel, and service by the pool/restaurant on the 8th floor during breakfast/lunch sometimes lacked attentiveness.
- Location (Perception): Although well-connected, some guests initially perceive the location as "a bit far off" from the city center, requiring a short tram, taxi, or a 25-minute walk.
- Noise: Isolated instances of noise from AC vents have been reported.
- Lobby Perfume: One reviewer mentioned an "unbearable house perfume" in the lobby.
- Parking Fees: The €40 per night parking charge is noted as a potential additional cost.
Sources
Points to Consider
- •While overwhelmingly positive, some minor criticisms have been noted by guests:
Google Reviews
1,397 reviews
Recent Guest Reviews
michelle chase (SoxxiMusic)
The staff was super accommodating and super helpful with any need I had. Even supplying me with packing tape because I was preparing a piece of luggage to be shipped home. My first impression, however, was not super great based on the view of my room, which I will share. Basically, my room overlooked a pile of trash that seemed to be on their property and even if it wasn’t, I would think they woul...
Response from the owner
Dear Michelle Chase,<br><br>thank you for sharing your experience and for your kind words about our staff, we are delighted that you appreciated their helpfulness and attention during your stay.<br><b...
Barbie En Wegbara
As someone who travels often and thus stays at a variety of hotels, I like to grade them on the basics: food, sleep, service. I won’t delve to deeply into location which is not optimal and the parking situation which is terrible. In fact, I won’t ask why when we were temporarily parked on the raised platform in front of the hotel, we were asked to move so a luxury car could park there permanently....
Response from the owner
Dear Barbie,<br>Thank you for taking the time to share such a detailed account of your stay. We always appreciate feedback, especially when it touches on the fundamentals that matter most to travelers...
Ricardo Herrera Jimenez
Perfect, very nice location, close to many things and sites, with a tram stop just a few steps from the lobby. Milan is a very beautiful city, probably my favorite. The Viu made part of that experience. Their service was exceptional, breakfast was great and the rooms were very pleasant. It had a complete gym and spa (sauna, steam room). The room was always provided with very nice complimentary spr...
Response from the owner
Dear Ricardo Herrera Jimenez,<br>Thank you so much for your wonderful review!<br>We’re delighted to hear that you enjoyed our location, the comfort of our rooms, and the services we provide, from the ...
Will Z
Very good stay, but not quite 5-star yet Hotel VIU Milano has a lot going for it: a great location, friendly staff, and a stylish concept. However, a few important details kept our stay from being a full 5-star experience. First, the Bonvoy Titanium benefits were slightly disappointing. Breakfast is not included at this boutique property, which came as a surprise given the rate and brand expecta...
Response from the owner
Dear Will,<br>thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay at Hotel VIU Milano. We truly appreciate both your positive feedback and your c...
Joel Holmes
I recently stayed at Hotel Viu Milan and had a thoroughly enjoyable experience. From the moment we arrived, the service was excellent – attentive, warm, and genuinely welcoming. The rooms were extremely comfortable, and the hotel’s location made getting around Milan a breeze. A particular highlight was their bar – I had one of the best takes on a Margarita I’ve ever tried. The rooftop is stunning...
Response from the owner
Dear Joel,<br>Thank you so much for sharing your thoughtful review and for choosing Hotel Viu Milan. We’re truly pleased to read that you enjoyed your stay with us, from our welcoming team to your exp...
Tran Huy
only have one word for this hotel: deserving. It is worth every penny you spend, and more — the additional services are not something every hotel offers. The staff are warm and friendly They helped me warmly with even my small troubles (booking the wrong date and checking in early). I don’t think you can find that anywhere else. The location is right in the city center. And for sure, if I return t...
Response from the owner
Dear Tran Huy,<br>Thank you sincerely for your wonderful words.<br>We’re truly honoured to hear that you found your stay so deserving and that our service exceeded your expectations. Our team is alway...
