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Bergland Design und Wellnesshotel

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Bergland Design und Wellnesshotel - Selected hotel in Sölden, Austria

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Hotel Details

Location

Bergland Design und Wellnesshotel · Sölden, Austria

Key Highlights

  • Exceptional Service: The staff and hospitality are frequently highlighted as incredible, friendly, professional, and personalized, often anticipating guest needs.

Expert Review: Bergland Design und Wellnesshotel

The Bergland Design und Wellnesshotel in Sölden, Austria, is a highly-regarded 5-star property recognized with a Michelin Key, offering a luxurious and design-focused experience amidst the stunning Ötztal mountains.

1. Overall Rating & Sentiment

The general consensus for Bergland Design und Wellnesshotel is overwhelmingly positive, with guests frequently describing their stays as "exceptional" and "perfect". The hotel boasts high satisfaction rates, including 97% overall satisfaction and a 96% recommendation rate. Review platforms often show ratings of 9.3 or 9.8 out of 10, underscoring its excellent reputation.

2. Key Highlights

Guests consistently praise several key aspects of the hotel:

  • Sky Spa: A sprawling 2,200 m² rooftop spa area featuring indoor and outdoor pools, a hot tub, bio and Finnish saunas, various relaxation zones, and a fitness room, all offering panoramic views of the Tyrolean mountains. Massages and beauty treatments are also available.
  • Modern Design & Ambiance: The hotel impresses with its contemporary design, which skillfully integrates natural materials like ash-wood, larch, and Swiss stone pine, creating a stylish yet cozy alpine atmosphere.
  • Exceptional Service: The staff and hospitality are frequently highlighted as incredible, friendly, professional, and personalized, often anticipating guest needs.
  • Gourmet Dining: The culinary experience, particularly the gourmet half-board, receives high acclaim.
  • Prime Location: Its central location in Sölden, directly next to the Zentrum-Shuttle Cable Car, is a significant advantage for ski enthusiasts.

3. Room Quality

The rooms and suites at Bergland are described as modern, spacious, and very comfortable, designed with natural materials and modern yet cozy furnishings. Each room typically includes a balcony, mini-bar, satellite TV, and a bathroom with a glass wall. Oiled oak floors, furniture crafted from larch or Swiss stone pine, and natural material carpets contribute to a dreamlike retreat. Many rooms offer magnificent views of the surrounding mountains. Standard Suites offer combined living and sleeping areas, and connecting doors are available for families.

4. Dining Experience

The dining experience is a major draw, often included as part of the gourmet half-board package. This typically features an extensive "All you can dream of" breakfast buffet with regional and organic products, and a daily changing 5 or 6-course gourmet dinner. The hotel emphasizes healthy, regional, and seasonal ingredients, often sourced locally within a 200 km radius. The hotel also hosts two à la carte restaurants: 'black sheep', a gourmet establishment, and 'Wine & Dine', which offers regional Tyrolean dishes alongside international creations, including T-bone and ribeye steaks, and vegetarian options. The hotel is accommodating to dietary needs, offering vegan, vegetarian, gluten-free, and lactose-free dishes upon request. An extensive wine cellar complements the culinary offerings.

5. Service & Staff

Guest feedback consistently highlights the exemplary service and staff. The team is described as "incredible," "attentive," "friendly," "professional," and "helpful". Many reviewers note the personalized service and the friendly presence of the owners, which contributes to a homely atmosphere despite the 5-star luxury.

6. Location & Accessibility

The Bergland Design und Wellnesshotel enjoys an "excellent location" in the center of Sölden. It is conveniently situated right next to the new Zentrum-Shuttle Cable Car, providing easy access to beginner slopes and the hotel at the end of the day. While this shuttle is directly accessible, guests may need to walk 7-10 minutes or use a public shuttle bus to reach the main gondolas for more advanced skiing areas, as the hotel does not offer its own village shuttle. The hotel's position also makes it easy to access local attractions like the 007 Elements cinematic world and the Freizeit Arena.

7. Value & Pricing

As a 5-star luxury hotel and a Michelin Key selection, the Bergland Design und Wellnesshotel is positioned at a premium price point. Prices for a room can start from approximately $346 to $364. Average prices observed were around $550 for a weeknight and $476 for a weekend night. March is noted as the most expensive month to stay, while August tends to be the cheapest. Despite the cost, guests generally consider it to be excellent value, citing the high quality of facilities, exceptional service, and superb dining experience.

8. Common Complaints

While reviews are overwhelmingly positive, a recurring criticism, particularly during summer stays, is the lack of air conditioning in the rooms. Guests have reported that rooms can become uncomfortably warm, especially with large glass windows, impacting sleep quality in hot weather. One guest also mentioned that while the food was generally excellent, the gourmet dinner choices sometimes left room for improvement, suggesting a preference for more à la carte options rather than a fixed menu.

Sources

  1. bergland-soelden.at
  2. booking.com
  3. hotels.com
  4. thestylemate.com
  5. scoutski.com
  6. michelin.com
  7. thehotelguru.com
  8. bergland-soelden.at
  9. kayak.com
  10. booking.com
  11. leadingspa.com
  12. soelden.com
  13. bergland-soelden.at
  14. hogastjob.com
  15. bergland-soelden.at
  16. bergland-soelden.at
  17. booking.com
  18. expedia.com
  19. trip.com

Google Reviews

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4.7

416 reviews

Recent Guest Reviews

Xiaoying Wang

a month ago

Pro: Both breakfast and dinner in the half board are very good. Especially dinner - different menus every day. Room is very new and clean. Staff are very good. Good location in the town. Good service. Con: Facilities are not really usable. Outdoor pool is too cold, indoor pool is too small. Spa is NUDE ONLY ALL DAY. Hotel owner asked for guest opinion during dinner, I told him Spa can be divided ...

Response from the owner

Dear Mrs. Wang,<br><br>thank you very much for taking the time to share such detailed and honest feedback about your stay with us.<br><br>We truly appreciate your kind words regarding the quality of o...

Lorna Brown

a month ago

If anyone is wondering about booking this hotel, don't hesitate, book now! Yes, it may be a little pricey but totally worth it. From the friendly, efficient and professional staff team to the wonderful wellness spa facilities to the stunning modern room with strong sustainable links we totally loved the Bergland. Access to ski slopes was simple with bus or Zentrum funicular behind the hotel. The q...

Response from the owner

Dear Miss Brown,<br><br>Thank you so much for your wonderful and detailed review. We are truly delighted to read how much you enjoyed your stay with us.<br><br>It is especially rewarding to hear that ...

Lynlada

2 months ago

I completely have nothing to say to this hotel!! It is deserved 4star!! Staff to hygiene!! Look at attitude how they responded react to all reviews. I should have read this before chose to stay. It is nightmare and ruins my new year holiday. The management with this arrogant attitude will pay them back!! Be careful with the bills that they will put something wrong! They can do anything wrong, out...

Response from the owner

Dear Ms. Lynlada,<br><br>thank you for taking the time to share your feedback, even though we regret that your stay did not meet your expectations.<br><br>We would like to clarify that throughout your...

Lee More

a month ago

The hotel was fantastic. The rooms were large, clean and well maintained I only had an issue with the noise at night as partiers were heard till about 3am. Other than this the hotel was perfect Food was well above expectations.

Response from the owner

Dear Mr. More,<br><br>thank you very much for your kind feedback and for sharing your experience with us.<br><br>We are delighted to hear that you found our hotel fantastic and that you enjoyed the sp...

Gianni Rivera

Local Guidea month ago

Very disappointing stay for a crazy expensive price. Nobody to help with luggages , slow receptionists, 40 min check in, no drop off service, 45€/night parking…don’t waste your time and surely don’t expect any 5 stars service.

Response from the owner

Dear Mr. Rivera,<br><br>thank you for taking the time to share your feedback. We are truly sorry to read that your stay did not meet your expectations and that you left disappointed.<br><br>We sincere...

Homayoon Hamdi

Local Guidea month ago

Very friendly staff and you feel like home! We will definitely use this hotel again.

Response from the owner

Dear Hamdi family,<br>thank you so much for your kind words! We’re really happy to hear that you felt at home with us and enjoyed our friendly team. It means a lot to us, and we would be absolutely de...

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