Hotel Singer
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Hotel Details
Location
Hotel Singer · Berwang, Austria
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Expert Review: Hotel Singer
Hotel Singer in Berwang, Austria, a Michelin Key Selected property, consistently receives high praise for its exceptional hospitality, stunning alpine location, and extensive wellness facilities. This family-run 4-star superior hotel, operating since 1928, offers a blend of luxury and traditional Tyrolean charm, aiming to create unforgettable experiences for its guests.
Overall Rating & Sentiment
The general consensus for Hotel Singer is overwhelmingly positive, with an average score of 9.4 out of 10 based on numerous reviews. Guests frequently describe their stays as "wonderful," "superb," and "sensational." The sentiment highlights a strong appreciation for the attentive service, fantastic food, and impressive facilities.
Key Highlights
Guests consistently laud several aspects of Hotel Singer:
- Service & Hospitality: The family-run nature of the hotel shines through in the warm welcome and personalized attention from the staff. Many guests mention the staff going "out of their way to create a unique experience" and providing "attentive" service.
- Wellness Facilities: The expansive 1,800 m² (5.9 ft²) spa area, spread over three floors and surrounded by a 10,000 m² Alpine relaxation garden, is a major draw. It features various saunas, steam baths, a modern fitness room, relaxation zones, a Spa Bistro, and a sun terrace with mountain views. The indoor pool is connected to an outdoor pool, heated year-round, which is particularly appreciated.
- Location: Situated in the idyllic village of Berwang, the highest parish in the Tiroler Zugspitz Arena, the hotel boasts a beautiful mountain location with direct access to ski slopes in winter and hiking/biking trails in summer.
- Dining: The culinary experience, particularly the breakfast buffet and gourmet dinner menus, receives enthusiastic reviews.
Room Quality
Hotel Singer offers spacious and comfortable rooms, studios, and apartments designed in a traditional Tyrolean style with natural materials. Many rooms feature private balconies or terraces offering magnificent mountain views. Recent additions include panorama suites with private terraces, exclusive hot tubs, open bathrooms with freestanding bathtubs, and fireplaces, providing a luxurious and cozy ambiance. Guests often describe the rooms as "enormous" and "elegantly furnished," providing a deluxe sense of well-being.
Dining Experience
The dining at Hotel Singer is a significant highlight, consistently praised for its quality and variety. The hotel's restaurant serves "light, creative cuisine or a gourmet menu," complemented by a wide selection of fine wines from its cellar. Guests enjoy a lavish breakfast buffet featuring seasonal and regional products, along with a live cooking station for custom-made egg dishes. Dinner is often a 5-course gourmet menu with daily salad and cheese buffets. Reviews highlight the "fantastic" and "sublime" food, with guests looking forward to the "delicious surprise" each evening. The culinary team, led by Chef Thomas Kunath, reinterprets Austrian and French classics using local ingredients like game and wild fish. Options for various dietary preferences, including vegetarian, are available, and children's menus are also offered.
Service & Staff
The service and staff at Hotel Singer are consistently rated as superb. Guests frequently commend the "friendly service," "attentive" staff, and "personal approach." The Singer family, who have owned and managed the hotel since 1928 across three generations, are noted for their passion for hospitality, enthusiasm, and attention to detail, making guests feel like family and ensuring a "heartfelt holiday experience".
Location & Accessibility
Hotel Singer enjoys a prime location in Berwang, Austria, at an altitude of 1,336 meters, making it the highest village in the Tiroler Zugspitz Arena. It offers direct access to the Berwang ski area, with slopes right outside the hotel, and is an ideal starting point for hiking and biking tours in the summer. Nearby attractions include the Skiarena Berwang (0.13 km away) and Egghof Sunjet (0.42 km away). The nearest train station, Bichlbach-Berwang Bahnhof, is approximately 4.36 km away, and Innsbruck Airport is about 84 km (1 hour 14 minutes by car). The hotel offers free outdoor parking, with garage parking available for a surcharge, and also provides airport transfer services.
Value & Pricing
Hotel Singer is considered a luxury property, reflected in its pricing. Room prices can vary, with the cheapest deals typically found in June and August. While some guests have felt that the "value for money could be improved, particularly regarding the pricing of certain amenities," others rate the value highly, with a score of 9.0 out of 10. Prices per person per night, including indulgence half board, can range from approximately €210.00 for a single room to €480.00 for a panorama family suite. The hotel's comprehensive "Singer's inclusive services," which include fresh fruit upon arrival, a breakfast buffet, 5-course gourmet dinner, and access to the extensive spa, contribute to its overall value proposition.
Common Complaints
While overall reviews are highly positive, a few guests have noted that the "value for money could be improved" concerning the pricing of certain amenities. There's also a mention that without a personal vehicle, transportation or guides might be limited, though this could also be seen as a positive for those seeking a secluded experience. However, recurring significant complaints are not widely reported in the available reviews.
Sources
Google Reviews
353 reviews
Recent Guest Reviews
Ido Gazit
This is a family run hotel and you feel like you're actually part of the family. I booked directly through the hotel and they were there for me with everything I needed. The stay was amazing, half board was wonderful. Note that the ski-in ski-out access involves going up and down stairs with the skis to reach the ski room, but it's really in a comfortable position in the resort.
Pierre Delcourte
This is a very good hotel—charming, comfortable, and staffed by genuinely friendly people who make you feel truly welcome. The team showed great attentiveness in accommodating my wife's food allergy, which we deeply appreciated. The only downside, in our view, is the busy street in front of the hotel, which can be quite noisy
katon bouzalakos
1350 meters above the sea. July the temperature was 15-20°C perfect weather for a walking. I slept 10 hours straight. Got up fresh full of energy. Lovely place.
Stefan Risko
Where to begin… the front desk, Eva and all of the ladies who did the welcoming were fantastic, it felt like home. The rooms, beautiful and well appointed. I recommend the mountain view. The beds are very comfortable, medium firm, soaps and shampoos are delightful. The spa, one of my favorites. Aromatherapy sauna, hot sauna, beautifully designed steam room, cold plunge, and glacier fed waterfall...
Joan
Fantastic hotel with an absolute 5-star experience. We’ve been here twice now both times with young children. The staff is very welcoming for all ages and the amenities in the hotel are suitable for everyone. Grownups can have a relaxing holiday with the spa, culinary highlights, possible excursions. Families can enjoy the swimmingpool, big family rooms and seeing their children enjoy themselves a...
axaya kansal
Everything is amazing about this home away from home. The hospitality is unbelievable and the staff is courteous beyond explanation. The facilities are top notch. Swimming pools and Spa facilities of the hotel are quite decent. The highlight is every day special 5 course dinner. The wine selection is amazing. You cant ask for a better gastronomical treat. If I forgot to mention, the hotel by the w...
